Ajay _view26_ Community Champion

Hi @Laura Briscoe As @Trudy P Claspill mentioned API is the best way to go about automating it Use the Confluence REST API to loop through all 20 spaces and add the user programmatically: <span>POST https://api.atlassian.com/ex/confluence/{cloudId}/wiki/rest/api/space/{spaceKey}/permission</span> This can be scripted in…

Hi @James Zhang Welcome to the community! This is a common pain point. The good news is there is a supported way to avoid personal API tokens for this — use Repository Access Tokens or Workspace Access Tokens, which are non-personal and can be rotated/managed independently. Recommended solution * Go to Repository Settings…

Hi @Matthew Johnson The exportPage action in the Appfire/Bob Swift ACLI tool failing with "Trouble finding download link" is a known issue that typically surfaces when Atlassian changes how Confluence Cloud generates and serves export download links. Since it was working until 2 days ago and space exports still work, this…

Hi @Biancha Have you tried out Atlassians Cloud to Cloud Data transfer tool https://support.atlassian.com/organization-administration/docs/copy-jira-data/ It can move projects, work items, attachments, comments, configurations, users, and groups between cloud instances — including across different organizations. Go to…

Hi @GlenellRosburg As @John Funk mentioned , you need the global "Make Bulk Changes" permission in addition to project-level permissions. In the new Jira experience * Go to Filters → Search work items (or use the "List" view in your project). * In List view, check the checkboxes next to the issues you want to edit — a…

Hi @Tara Umesh Hi Tara! This is a known issue where Bitbucket Cloud repository creation gets interrupted and the repo gets stuck in a bad/incomplete state — it shows in the list but can't be loaded or cloned. Unfortunately, you cannot delete it yourself through the UI when it's in this state. The fix: You'll need to…

Hi @José Armando Acosta Vargas Automating Assets in Jira Service Management allows you to keep your asset inventory up to date without manual work. Here are the main approaches: * Jira Automation Rules – You can create rules that automatically create, update, or link Assets objects when Jira issues are created or updated.…

Hi @Ryan Hi Ryan! The Atlassian Teams field is a custom field of type com.atlassian.teams:rm-teams-custom-field-team, and you can update it via the standard Jira REST API — no special plan is required for API access, but the Teams field must first be enabled for your site and project. Here's how to update it: * Find your…

Hi @Kym Kraljevic Great question, Kym! For program reviews, stakeholder mapping, and process flow mapping, the Atlassian suite actually covers most of this natively: * Confluence – Ideal for program review documentation, meeting notes, retrospectives, and stakeholder responsibility matrices (RACI tables). Confluence's…

Hi @Mark Hankins Your frustration is completely valid and shared by many in the community. Atlassian does publish public roadmaps, though they don't always include sunset timelines with enough advance notice for everyone's planning needs. Here's where to monitor upcoming changes: * Atlassian Cloud Roadmap:…

Hi @Marcus Fütö Hi Marcus! This is a common situation when you've changed your billing email but the Atlassian account login wasn't updated separately. Your Atlassian account login email and your billing email are independent, so you need to update the login email directly. Here's how to fix it: * Log in using your old…

Hi @Antony Repin Welcome to the community! This is a known pain point with the Loom → Atlassian account migration. Here's what to try: * Check which email you're logging in with — the migration may have linked your Loom account to a different Atlassian ID. Try logging in at https://id.atlassian.com with any email addresses…

Hi @Karl Adrian Carpio Great question! As of now, the GitHub skills available for Rovo agents are limited to PR management and branch creation (both in Beta). Direct file push/commit capability is not yet available. Keep an eye on the Rovo release notes for GitHub skill updates!

Hi @Jane Michael Sorry to hear you're stuck in this loop! Since the issue involves a billing dispute (you never agreed to subscribe), the best path is to contact Loom/Atlassian Support directly rather than trying to cancel through the UI: * Go to https://support.loom.com and submit a billing support ticket explaining you…

Hi @Swathi Masetty Welcome to the community! Yes, this is possible in Jira Service Management, but there are a few tradeoffs. The normal pattern is: - one service project / one portal - multiple request types for the different kinds of requests - portal groups to organize those request types for internal vs external users…

Hi @Tim Winard Sorry you’re dealing with that, especially with so many videos tied to the account. If you no longer control the old email, this is probably going to need Loom Support rather than a self-service change from inside the product. When you contact them, include the old email, the new email you want to use, your…

Hi @Laura Castro , There are quite a lot of Marketplace Apps which allow self service reports on the Atlassian Marketplace. Have a look the below Marketplace Apps Cheers Ajay

Hi @Henry Lau Yes, but the exact path depends on whether you want to remove the customer from one service project or permanently delete the portal-only account from the whole site. If you only want to remove them from one service project, remove them from that service project rather than deleting the whole account. If you…

Hi @Richard Quadling For the structure you described, the usual pattern would be:1. Put reusable end-to-end pipeline definitions in the shared file under definitions: pipelines 2. Keep script fragments as YAML anchors or wrap them inside reusable steps/pipelines3. Import the pipeline you want in each repo, and feed…

Hi @Jane Bridges Trello’s current support docs say only a board admin can reopen a closed board. If you are not a board admin, then another board admin would need to reopen it for you. If this board belongs to a paid Premium Workspace, a Workspace admin can also reopen a Workspace board even if they are not a member, as…

Hi @Sam Stoof This sounds more like an account-side OAuth/login issue than a normal browser cache problem, especially since you already tested multiple browsers and private mode. Since you already ruled out the common browser-side fixes, I would try: 1. confirm you are signing in with the exact Google account originally…

Hi @Kiran Gawde What Atlassian does document is that projects and goals themselves can be paused or archived. Since your UI only shows Edit and Delete for the risk, my best read is that risks currently do not have their own archive state the way projects/goals do. So I would treat this as: - projects/goals: can be…

Hi @Jesse Hall Welcome to the community! Yes, there is a self-service way. For an Atlassian/Bitbucket account, the path is: 1. go to `id.atlassian.com` 2. open Account preferences 3. use “Delete account” A couple of important notes from the docs: - there is a 14-day grace period - if your account is managed by an…

Hi @Lucas Gomes What probably happened is that deleting the Workspace closed the boards, but did not permanently delete them. So I would check: 1. Trello Home -> Boards -> View all closed boards 2. whether you were an admin/member of that missing board 3. if you have the direct board URL, try opening it directly, because…

Hi @Matt Riti Rovo access is controlled at the org/admin level, so I would check whether AI/Rovo access was disabled recently in Atlassian Administration. 

Hi @Ignas Prunskus If the image loads inside the card but the board view only shows a blurry gray placeholder, I’d treat that as a cover-thumbnail rendering problem rather than the attachment itself being broken. Since you already tried reinstalling, reconnecting, and logging in again across different connections, this…

Hi @demo-txa Assets is included with Jira Service Management Premium and Enterprise, so if you want hands-on testing in your own site, the usual path is to start a JSM Premium trial rather than looking for a separate “enable Assets” switch on a lower-tier/demo site. So the cleanest self-guided route is usually: 1. create a…

Hi @Si Scott I don’t think Confluence has a native table feature for “auto-number only some rows and continue numbering across multiple tables.” So for your exact use case, the practical options are usually: 1. keep numbering manual 2. use one continuous table if possible, so the numbered column stays consistent 3. put the…

Hi @Arisa OTSU If the pages appear in “Title A-Z” but not in “Tree”, the content usually has not disappeared. It usually means the page hierarchy/tree for that space is the problem. What I would check first: 1. Open one affected page and look at the breadcrumbs/location 2. Go to Space settings -> Content -> Hidden 3. Go to…

Hi @KC Wong You’re not the only one finding this change frustrating. That said, I agree it’s a worse debugging flow when you’re switching back and forth constantly between rule details and audit output. The docs still emphasize that the audit log is the first place to debug a rule, which makes the extra clicks feel even…