Ajay _view26_ Community Champion

Hi @George Bullock I don’t think Trello currently has a built-in setting to make the card back wider. From the current Trello docs, the new card back lets you expand/collapse the comments and activity area, but it doesn’t expose a true width/layout customization for the card itself. So if your main pain point is viewing…

Hi @Chatree Kunjai I think the key issue is the auth method, not the scopes. Bitbucket’s current docs distinguish between: - API tokens, which authenticate with Basic auth using your Atlassian email as the username and the token as the password - OAuth/access tokens, which use `Authorization: Bearer ...` So if the token…

Hi @tiffany.king Welcome to the community! A couple of official checks come to mind for Jira Cloud for Sheets. Since your colleagues can import successfully with the same permissions, this probably isn’t a simple Jira permission problem. I would instead check: 1. whether your Google account/add-on session is tied to the…

Hi @STONE_ Lisa I don’t think Jira Cloud currently exposes the sprint ID in the backlog UI the same way older behavior/browser hover tricks used to. If the goal is to get sprint IDs for bulk operations, the most reliable way is usually via API or JQL/export rather than the backlog hover behavior. A practical approach would…

Hi @John Schroeder Welcome to the community! I would be cautious here. Atlassian’s own KB says the optimizer does not count archived issues when determining whether a custom field is “used”, so yes, a field can look unused even though it still exists in archived projects/issues. Because of that, I would treat the optimizer…

Hi @Srinath Sonti If you are getting “Something went wrong on our end” during site creation, and you already have a Trace ID, that usually points to a platform-side signup failure rather than a problem with the site name itself. Atlassian’s docs show that: - if a site name is already taken, you normally get a specific…

Hi @Michael Hamilton Welcome to the community! Based on the current Atlassian docs, I would be very cautious about treating MCP as a HIPAA-safe workaround. Two important points from the official documentation: - Atlassian explicitly says Rovo is not HIPAA compliant and the BAA does not cover it - the Atlassian Rovo MCP…

Hi @Vasu Reddy Creating an Atlassian account is not always enough by itself to start using Bitbucket immediately. Bitbucket Cloud now expects you to either: - join an existing workspace, or - create a workspace in Atlassian Administration Also, new users no longer get a personal workspace created automatically the way they…

Hi @Jenny Pelo The practical workaround would be: 1. use Screen Only if the self-view is the distracting part 2. or keep Screen + Camera but hide the recording controls / camera bubble as much as possible 3. use the desktop app or Chrome extension rather than the limited SDK recorder

Hi @Andrew Sholokhovich Atlassian has a KB for exactly this “We couldn’t log you in” Bitbucket Cloud error. - We couldn't log you in" error message The recommended checks are: 1. clear browser cache / cookies 2. disable extensions or try an Incognito window 3. try another supported browser I would first rule out…

Hi @gioia antonucci The most important thing here is that deleting the Loom account and stopping billing are related, but not exactly the same step. So the safest order is: 1. cancel/downgrade the Loom subscription 2. then delete the account If your account is already integrated with Atlassian, the cancellation step should…

Hi @sushma Welcome to the community! Yes, that is generally how Cloud app trials work in practice. So I would treat it as: - one normal trial per cloud site/app combination - reinstalling does not reset the trial - if more time is needed, request a trial extension instead

Hi @Byungseok Min Atlassian does offer discounted cloud pricing for eligible academic organizations, but Community members can’t directly convert a site to that pricing for you. So short answer: yes, academic pricing exists, but it has to be applied through Atlassian’s licensing/billing process rather than by a Community…

Hi @Ryan Gallagher I’d treat it as a Cloud UI behavior change and raise it with Atlassian support as a likely regression.

Hi @Vikas Mahajan A few things in your error message point more to field validation / permissions than to a Jira outage. The two biggest things I would check are: 1. Reporter format In Jira Cloud, user fields should generally be sent as account IDs, not email addresses. If your payload is still setting reporter/assignee by…

Hi @James Su Welcome to the community! This sounds like the auth is valid in ACLI, but not for the specific product/context the command is trying to use. A couple of things I would check first: 1. Make sure the Jira product auth is the one that is actually active acli jira auth status If needed, run: acli jira auth login…

Hi @Melissa Mleczkowski I think the key is to avoid inserting a static list of issue keys into the page. The Jira work items macro stays dynamic if it is based on JQL (or a Jira filter URL), because the macro re-runs the query when the page is viewed. So if a topic is postponed in Jira and no longer matches the query for…

Hi @Wolfgang Müller Welcome to the community! Yes, the API token itself is what normally replaces the password for Jira Cloud basic auth, so you should not “convert” it into some other password value. For Jira Cloud basic auth, the username is your Atlassian account email and the password is the raw API token. So my first…

Hi @Руслан Скляр Could you share a bit more detail about what exactly is broken? With only “Fix it!” it’s hard for the community to tell 

Hi @Yasmine Shammas Auto titles are part of Loom AI, and the docs say they’re only available on Business + AI or Enterprise, not just Business by itself. They also only generate when the video has a transcript.

Hi @Adrian Pintilie For a 34 GB Jira Cloud backup, I would avoid downloading it through the browser UI. Atlassian has a KB specifically for large backup downloads failing in the UI due to timeouts, and their recommended workaround is to download the generated backup with curl or wget instead of the browser. Refer…

Hi @Josuue Teran This usually points to one of three things in Bitbucket Cloud: 1. you’re in the wrong workspace 2. your account no longer has access to that repository/workspace 3. the repository was deleted or moved Since your Git error says “You may not have access to this repository or it no longer exists in this…

Hi @Terranova_ Diego Nicolas Welcome to the Community! A couple of things from the current Rovo docs make me think this may not be entirely a timezone issue. The Insights page is still in open beta, and Atlassian explicitly says bugs and incomplete functionality are expected. What I’d check first: - whether this agent is…

Hi @sureshr I don’t believe you can currently extract Delivery progress as a reusable/exportable numeric custom field natively. If you need the number outside JPD, you may need a workaround outside JPD rather than inside a calculated field.

Hi @平井　伸弥 Yes, this is expected behavior. Trello’s card cover support on mobile is more limited than what you see on desktop, especially when the “design” is coming from a Power-Up and not just from a normal static image cover.

Hi @Vinay krishna Welcome to the Community! If you really are using Confluence regularly, then this email is worth checking but it does not necessarily mean your whole Atlassian site is inactive. Atlassian’s deactivation emails are app-specific, so it can happen that one app on a site is considered inactive even while you…

Hi @henry_bersani What you’re describing is usually handled best by using Plans / Advanced Roadmaps as the cross-team view, while keeping execution on each team’s own board. A structure that generally works is: - Initiative (higher roadmap level) - Milestone / Workstream (another hierarchy level above Epic, if you really…

Hi @Angel Ferreira The error usually means Jira is reading values from the CSV that do not exactly match the target project’s configuration. The first things I would check are: - the Issue Type values in the CSV exactly match the target project issue type names - the Status values exactly match the workflow statuses used…

Hi @neeru nayar What you’re seeing is consistent with a Jira limitation rather than a simple configuration mistake. If the field is rendering like a URL input instead of accepting an issue key, I would treat that as “Forms does not currently support this field correctly for this use case” rather than something you can fix…

Hi @Antonio Alves The first thing I’d check is the file path. In Bitbucket Cloud, the documented path is: .bitbucket/pull_request_template.md with forward slashes, not backslashes. Your post shows: .bitbucket\pull_request_template.md If that is the actual path in the repo, Bitbucket won’t pick it up as the PR template. A…