Mary Ramirez_0um4if Expert

@Kym Adams, Yes within Trello. The link above shows you how to. 

Hi @Johan Lotter, On service desk, every person on your team will need an agent license and a jira user license. Customers in the service desk are free and do not require a license. 

Hi @Kym Adams, Pressing “d” will open the due date picker for a card and there you can edit the date. Do you happen to have a power-up in place that may be interfering? Also, have you checked your settings to ensure your time/date is correct? 

Card Color Titles for Trello

Hi @[deleted], A version workload report may be better. The report "shows the time estimates for all unresolved issues assigned to a version, broken down by user and issues. This helps you understand the remaining work for the version."

Hi @Johan Lotter, You have several options. You can create separate projects for each client. You can also create one project and separate clients my filters. 

Hi @jebymathew, * This is a feature in Jira that must be activated under Jira Software configuration. You can find more details here. Please note that you must be a Jira Admin or System Admin to make those changes. * In the permissions scheme, either your name, a role or a group you are part of should be listed under…

Hi @[deleted], What do you mean by SI vs FAC vs DM? What is the abbreviation for? 

Hi @Olivia Small, You can create a custom field that's a single line text box. This way it's a blank area that you can input the name. Creating a drop-down box may be excessive since you're in a big organization. 

Hi @Tim Boyer, On your sprint board, you can create swimlanes by assignees. This will separate issues in your sprint board by assignees. Go to the board>click board>board configuration>swimlanes>choose from the dropdown box. Another option is to create a JQL filter on the sprint board. Click here for more information on…

Hi @Milos Vidakovic, Try going to the project>project settings>actions>issue types>edit issue types>re-arrange the issue types and save.

Hi @Bob Golobish, It sounds like the add-in has been configured to your personal email. I'd try deleting the add-in from your outlook. Then use an incognito window like from Google Chrome, log in to your email (manually, avoid auto-fill), go to Outlook Settings > add-ins, and tap the ‘+’ sign next to the Trello add-in.…

Hi @Nancy Camden, Try going to this link https://trello.com/your/boards and your boards should populate. If you accidentally deleted it, a Board Admin can re-open the closed board. 

@[deleted], Go to the project settings > permissions > and check the manage sprint permission. Either your name, a role or a group you are part of should be listed. In the event that it is not, edit the permission scheme under Jira Admin Settings> Issues> Permissions scheme> locate the permission associated with the…

Correct. 

Hi @Dean Stelow, Depending on the platform, you can unassociate the old phone and associate the new phone by sending a SMS message to set-up the two factor authentication. 

A group is a global configuration that will affect all projects in Jira Software. A project role is specific to a project and will not affect other projects. Project roles are normally used when you're trying to make a change that is specific to a project. In this case, you will have to determine whether you would like…

Will Trello Day be live streamed? 

Hi @Jesse Powell, I'd suggest creating a project role for your developers. Then edit your permission scheme and associate the "edit issues" permission with the developers project role only. 

Hi @Mitch Kahn, The attached image isn't appearing. Can you upload it again?

Hi @[deleted], You may want to use the custom fields power up to show the potential revenue of an opportunity. 

Yes, you can create Kanban and Scrum boards/projects using Jira Software.

Hi @Beau Butner, This may be something that can be done with the escalation service in the Script Runner add-on. For more information, click here. 

Hi @Kendall Smith, Do you have the setting in place? Try System>General Configuration and set the Comment Visibility property to Groups & Project Roles. For more information click here.

Hi @Tushar Srivastava, You can create a dependency, for information on how to click here.

Hi @香淳夏日, You can create a group that is composed of users you would like to have all the permissions. For more information on creating groups click here. Note that if you do not see site administration option, you yourself do not have Jira or System Admin permissions. 

Haha! Thanks. Hopefully, I don't see my doppelganger in person.

Hi @Mustafa Abdat, I've seen instances where 3 review statuses are made. As a JIRA admin, you want to stay away from making too many statuses. Depending on the number of statuses you currently have that is an option. But the reviewer will not know the kind of status with this option. Another option could be to make 1…

Hi @Craig Williams, When you transition to Enterprise, you will have to create a team. That team will consist of the individuals who would have access to the enterprise features. Then you will associate the boards with the new team. Therefore the work will not be lost. More information on the upgrade here.

Hi Rafia, * This is a feature in Jira that must be activated under Jira Software configuration. You can find more details here. Please note that you must be a Jira Admin or System Admin to make those changes. Even though you stated this was done, it wouldn't hurt to double check. * If you're using the same issues…