Hana Kučerová Community Champion

Hi @gsmuthu welcome to the Atlassian Community! Please, see Opsgenie's pricing for more info. * 5 users * Yes * Please see information about Voice notifications in the provided page. There can be additional charges, it depends on your plan. It is not possible to use them in the Free plan, only SMS/e-mail/push notifications.

Hi @Chris Stephens , one idea about this. I'm not sure if you aware that issue type and request type are two different things. So, in your case issue type is probably something like "Incident" and request type is "Submit a request or incident". So, as a first step I would try to fix these.

It would be great if you let us know what do you think about it...

Made my day! Thank you for sharing!

Hi @Natalie , thank you for your response and support. I didn't know about these articles. I enjoyed them, it looks like Season is exactly like me :-). I will suggest my coworkers to try the playbook play. I'm curious what we can learn about each other this way.

I'm happy to help, have a nice day!

Hi @Victor Kenneth , have you tried to ask your team, what they expect? About the measurement - I would also let the whole team discuss and decide, how valuable is each member of the team.

I like these notifications. I like to be informed how are my issues doing and what's new. Am I weird? Maybe people feel some sort of pressure to handle all these emails, no matter if they sorted/filtered or not.

Hi @Daniel Ebers , I don't know how far is "far away", but what about he visit your team from time to time? I worked for company, which main headquarters were in the city approx. 200 km far. I traveled there often to meet with my team at least on a monthly basis. I think it helped a little.

Hi @Pete P , idea - what about to use the information, who did the status change? JQL like: status changed TO Resolved BY your_automation_user

Hi @Scott Scheidemantel , I would recommend you to create Migration support issue at https://support.atlassian.com/contact/ Atlassian team will surely help you with the whole process and verification.

Thank you, @Mykenna Cepek , for sharing this, I really appreciate it.

@Vikrant Yadav please try to use project.projectLead.displayName instead of project.leadUserKey

Hi @Jason Pengel , sure, in general you can work with any issue type in JSM projects. Would you please share us, why do you want to work with Epics in JSM projects?

Hi @Vikrant Yadav , I would do something like: import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.project.Project import com.atlassian.jira.project.ProjectManager import com.atlassian.jira.security.roles.ProjectRole import com.atlassian.jira.security.roles.ProjectRoleActors import…

Hi @Song , I would recommend you to check your date and time settings. Please, navigate to Confluence administration -> General Configuration -> Formatting and International Settings. How does items Time Format, Date Time Format and Date Format look like? Thank you.

@Alexander Pappert Here's the plans and pricing. You can start a new trial with Standard plan of you can just go for Free, if 1-10 users is enough for you and you don't mind the limitations...

Hi, here's my Prompt A article.

Hi @Mayson , I believe it should be possible to create automation in Insight for this, something like: WHEN: Scheduled event (each day?) + add IQL to filter your objects created before 18 months THEN: Execute Groovy script for objects removal Are there any issues connected to these objects? Should you also remove the…

Hi @Wendy Barrington , I'm happy to help :-). Have a nice day!

Hi @Rahul Shekhawat , welcome to the Atlassian Community! Would you please provide us more info, what you are trying to achieve? To which endpoint are you sending requests? How exactly does your request look like? Do you have some script for it, or are you using some application for sending requests? Thank you.

Hi @Lina Massarwa , I've investigated this topic some time ago and I found only two ways, how to do it (but there can be another, it is possible I just didn't find it) * create special issue link type and link Epics with the "parent" issue using it * go for Premium plan and use Advanced roadmaps and it's possibility to…

Lol, you're right, @Alexander Pappert . I re-liked one of the discussions and now I've got "3 of 5 completed". But it didn't work for the second one, so, maybe, there needs to be some delay between likes?

Hi @Kate McKenna , welcome to the Atlassian Community! Please, navigate to the Confluence Administration -> Global permissions -> Anonymous access Here you should be able to set, if anonymous users can use your Confluence or view user profiles. So, please disable the both options.

Thank you, @Alexander Pappert ! Unfortunately I don't know the exact conditions. I think you need to do everything from the previous levels, just much more - write articles, create discussions and comment and like everything, also get likes from others, answer questions...

Congratulations, @Alexander Pappert . I got mine a few days ago :-). There's also level 10 and I believe it's the top level (for now?).

Thank you, @Alexander Pappert . I have plans to also post here, so hopefully I will be able to get first step for "Amazing Author" :-)

I can confirm this - I've liked 4 discussions, but in the detail of the challenge I can see only "2 of 5 completed". It worked only for the new discussions "Dear Work Therapist".

Hi @Bret Justus , first of all, I believe the usage of Jira instead of MS Excel is a right step! But I think it will be very hard to find some example, which would fit your needs. Each company is different and has different processes and steps. If you share more details about the processes, we can try to help you, but…

In the past I've always struggled with the situation, that business teams wanted to use boards to be able to visualize their work, so they had to have Jira Software licence, even though they didn't need all the software features. Also they had difficulties, how to use Jira at all and navigate through it, because it was…