Hana Kučerová Community Champion

Thank you, @Jimmy Seddon 💙

Hi, I'm afraid you cannot cancel Rovo on your own and you have to wait for the Atlassian support. I hope they will get back to you soon.

Hi @Andrej Minin , please look into the permission scheme associated with the project (space), who has the permission Administer projects.

Hi @Liza Gonzalez , I believe {{issue.url}} should work. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/ Would you please share the complete automation rule with us? Thank you.

@sudheer kumar Hi, yes, it looks ok.

Hi @Wilhelm Heiroth , welcome to the Atlassian community. Please open the board member list, locate the guests, and verify they are not assigned the restricted "Observer" role. https://support.atlassian.com/trello/docs/changing-permissions-on-a-board/

This is weird. Have you tried to contact Atlassian support directly? It seems like a bug to me.

Hi @Abilash , I'm not sure about the user status. But if the users have not the correct authentication policy, have you linked your identity provider with your verified domain(s)? https://support.atlassian.com/provisioning-users/docs/link-domains/

Hi @Susan Fishman , welcome to the Atlassian community. If the error persists, I would recommend you to contact Atlassian billing support. It is possible your site has been deactivated and someone from Atlassian needs to look into this.

Team-managed spaces.

Hi @Taylor Christensen , it is possible it is not released yet to your site. I recommend to check Release management -> App updates in your Atlassian organization for formula fields. 

Congratulations!!!

Hi @Rakesh , Claiming accounts turns user-owned accounts on your company’s email domain into managed accounts, giving organization administrators control over user security policies, profile details, account deactivation etc. https://support.atlassian.com/migration/docs/verify-domains-and-claim-managed-accounts/

Hi @Justin Messner , welcome to the Atlassian community! Could it be you have access to more than one site? It happened to me too, that I wasn't able to find something built using the studio and then I realised, I'm looking at the data for another site. There's site switcher in the three dots menu in the right top corner.

Hi @Devarajan Mani , the configurations need to be exactly the same in the both sites. If they are not and they use the same name, the new migrated scheme from the source site is renamed to Original name (migrated).

Hi @Fabien Herelle , I recommend you to create a support issue directly. There's not much we can do here as we don't know the status of your site. https://support.atlassian.com/contact

Hi @Mike Zdanio , some of our customers are using this marketplace app: https://marketplace.atlassian.com/apps/1221996/smart-configuration-documentation-for-jira

+1 The Straight Shooter

@VenkataRatnam Hi, I'm sorry to hear that. Unlike @Shalini Pradhan , I'm not part of the Atlassian team. Please follow the steps provided by him.

Hi @VenkataRatnam , welcome to the Atlassian community. Yes, it can happen that site is under maintenance, but it shouldn't take long. Are you concerned about or you would like to ask about something?

Hi @Ashlesha Gore , unfortunately there's not much, what can be done. If the problem persists, please contact the Atlassian support. Or are you on a Free plan, which means you cannot create support requests?

Hi @David Lloyd , this configuration is located in the detail of the request type.

Hi @Icancook2 , you are seeing this message because your account is probably still tied to active subscription. For billing continuity, you cannot delete your profile while you are the last assigned billing admin. So I believe you have only two possibilities - assign a new billing admin or delete your subscription first.

Hi @David Lloyd , to hide or change status names in JSM from the customer portal, you can rename the workflow status to appear as something else to the customer: https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-workflow-statuses-for-a-request-type/

Hi @Emilly Galvez , there's an active incident, see here: https://trello.status.atlassian.com/incidents/h11gfkgvjhhk I believe everything will work as expected once it is resolved.

Hi @AMOUR , please check, whether these users have Jira license.

Hi @Param Kelkar , welcome to the Atlassian community. To retake the ACP-120: Jira Administration for Cloud exam, you must purchase a new voucher, as Atlassian does not offer free retakes.

Hi @Kerri Queen , I believe you've paid only for Standard plan. The receipt states: "Annual fee for Trello STANDARD". Also Premium plan is more expensive, it costs $120/year.

Congratulations, @Andy Gladstone ! I'm very happy for you!

Hi @Chelene Knight , I'm afraid merge of the accounts is still not possible. But I believe you have two possibilities: 1) As Loom has the ability to transfer content between workspaces (https://support.atlassian.com/loom/docs/transfer-content-between-workspaces/), you can create Loom workspace using the account associated…