Hana Kučerová Community Champion

Hi @Giorgi Tsitsvidze , what exactly do you mean by project users? Users added to some specific role in the project? Thank you for clarification.

Hi @Chris Murphy , I was able to make it work, but using the original automation functionality. now the new one (it seems to me there's some kind of bug). The configuration is almost the same. Instead of sending mail I used "Add comment" action, which creates public comment (and based on the public comment the mail to…

Hi @slohberg , welcome to the Atlassian Community! I worked with webhooks several times, but I didn't find any way, how to do it. Maybe others were more successful... In the past I've handled it like this - when the request was successful, external WebService sends Jira some sort of notification using Jira REST API (write…

Hi @Dave Hattig , I believe you will need some application for such thing. I'm aware of two, which could help you with this, but probably there are more of them: * Extension for Jira Service Management - Dynamic Forms * ScriptRunner for Jira - Behaviours

Hi @Stacy Zalesak , welcome to the Atlassian Community! Do you have Cloud or Server or Data Center Jira? Probably this could be done, if you create your Custom JQL Function using ScriptRunner, but I believe this option not available for cloud.

Hi @Matthew Cook , alerts in OpsGenie are usually created using webhooks in Jira. Is it possible it stopped working because you've changed the project and now your webhook's JQL is not correct? Please check.

Hi @Reto Zürcher , welcome to the Atlassian Community! Just to be sure - which version of Insight do you have? Concept with deleteObjectAttributeBean always worked for me. Are you sure about the number 37? It should be object attribute bean id. When you try to get it using attribute id (please replace 123 with the id of…

Yes, it's been a wonderful holiday!

Hi @Lea Pauen , thank you! I wasn't able to find many information about the integration app, but I can see in the picture there's user chosen in the "Authorize for" field (see the first picture on the page you've provided). So, as a first step I would recommend you to check permission, if this user is able to see the…

My last big trip was to Corralejo (Fuerteventura, one of the Canary Islands of Spain) in September 2019. It seems to me like million years ago.

Athens (Greece)

Hi @Chris Murphy , it's ok :-) I've just tested it using AfJ 7.2.4 and JSD 4.8.0. When I insert some concrete user email into the automation rule, it is working. But when I'm sending email to the reporter, it is not working and I can see in the log, that issue did not match the condition. This is really strange, because…

Hi @gbirkelbach , welcome to the Atlassian Community! How exactly did you do the integration? Are you using some application for it? Thank you for the clarification.

Hi @Lea Pauen , how exactly did you do the integration with HubSpot? Are you using some application for it? Thank you for the clarification.

Hi @Manish Singh , ScriptRunner allows you to create custom scripts using the Apache Groovy language. You can find example script, how to send request to external API, here.

Nice one, that reminds me of Syberia PC game series, I'm playing now. A lot of mammoths are there :-).

Hi @snehaammagari , I totally agree with @Jimmy Seddon, hands on experience is necessary. I struggled the most with all the settings to be able to connect to the exam, so I would recommend you to go to the test center instead of do it from home. But I don't know if it is possible in Canada now due to covid situation. Good…

Hi @Alexander , what is probably happening in your case, is, that you originally have your workflow with statuses A, B, C ... and now you are switching to the workflow, where these statuses don't exist and instead of them you have statuses D, E, F ... Now Jira asks, what to do, because the old statuses will no longer be…

Hi @Derek Fields _RightStar_ , it seems to me Script Fragments: Show a web panel will be a better choice then Behaviours. As a location you can use: servicedesk.portal.subheader If you want to work with logged in user, you can get him like this (in the Provider class/script section): import…

Hi @Hari Shankar , welcome to the Atlassian Community! I don't think so. It is possible change the project key format on server, but not the issue key pattern the way you want it (exclude the hyphen) - see here. So I don't expect to be possible, when you're on cloud.

Hi @Manish Singh , welcome to the Atlassian Community! In general I can imagine it could be done. Are you on cloud or server?

Hello @Dipak k Aditya , welcome and happy new year! If you have any questions, don't hesitate to ask, you're at the right place :-).

Hi @Zachi Meyer , if your custom field has "Select List (single choice)" type, you can try something like this: import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.CustomFieldManager import com.atlassian.jira.issue.customfields.option.Option import…

Hi @Gui Ávila , please try something like: status changed to Pending AFTER -1d

Hi @ChuckieAJ , I would recommend you just ignore it. Your flow is very simple, but there are situations, when developers need to do more than one pull request.

Hi @Chad Kovacs , welcome to the Atlassian Community! Would you please provide more information about your problem? How exactly did you integrate Jira with FreshDesk? If you are using some application, which one and how does your configuration look like? What do you mean by move from one board to another? Is it possible…

@Ian Balas You're welcome :-) Happy New Year!

Hi @Zachi Meyer , thank you. So you don't want developers to be able to commit and push code, when your custom field has specific value? I don't think this is possible. Even if you hide development panel from the issue view, they will still be able to work with the code.

Hi @Suma Pralhad Kustagi , thank you. According to the documentation this application needs to be installed on both instances - your instance and the other party instance. Then the local authentication keys need to be generated on both instances. The local key of the other party instance will be your remote authentication…