Hana Kučerová Community Champion

Hi @Curt Brown Electric Inc. , welcome to the Atlassian Community! If you are using Custom Fields Power-Up, you can create rule in Butler for this, something like: when custom field "Test Checkbox" is unchecked, send an email notification to "test@test.com" with subject "test checkbox" and message "text checkbox has been…

Hi @Ian Balas , I'm really happy it works now! These two blocks do the same thing - set the Original Assignee and Assignee fields... * the first case is, when there's no issue with assignee, we just use the first available user... * in the second case we set the next assignee based on the found issue with assignee... I…

Hi @GG , just to be sure - by monitoring tool in Insight you mean Insight Discovery? If so, I believe the better way is to configure your import, so that the data are imported to the correct object types immediately.

Hi @Aayush Mohanka , I'm not aware of the possibility how to easily distinguish, whether the request was made using UI or via API. I would recommend you to use different users instead.

Hi @Terence Ng , I would recommend you to just keep trying. In general it should work...

Hi @Peter Weir, welcome to the Atlassian Community! There are so many possibilities, how to do this and the solution depends on many factors. Would you please provide us more information? Where do you store information about your users now? Do you have some external system for HR? If so, does it support some export of…

Hi @Zachi Meyer , just to be clear - you are using this functionality? Would you please provide us information, why do you want to do such a thing? Your users will be able to create branch from elsewhere, so it seems to me it won't help much just hide it in the issue view.

Hi @Muhammad Alchoum , welcome to the Atlassian Community! I believe you need to use workflow scheme with two workflows. The first one for Sub-task issue type, where this validator is not used, and the second one for the other issue types, where this validator is used. Now you are probably using the same workflow for all…

Welcome @Brian Kelly , good luck with ACP-620!

Hi @Robert Harris, welcome to the Atlassian Community! I would recommend you to use table of contents macro instead of create it manually. It will generate your TOC automatically based on the contents of the page and there are a lot of customizations available.

Hi @Suma Pralhad Kustagi , would you please share us exactly which application have you installed? There are more applications for issue sync. Maybe it will also help, if you share some screenshots. Thank you.

Hi @Ashwin Chikkayya , welcome to the Atlassian Community! Would you please provide us the whole cURL? Which URL do you call and how do you authorize? Which data do you send? Thank you.

Hi @Aayush Mohanka I don't think it's possible. It your user is not able to transition the issue via JIRA GUI, he won't be able to do it via REST API. So you need to use another user who meets the condition.

Hi @Ian Balas , I apologize, it couldn't work. The main problem is with usage of setCustomFieldValue, I just assumed it behaves the same as setAssignee. What needs to be set: * Original Assignee field is on the create issue screen * Post-functions are in the correct order Here is the updated script (xxxxx needs to be…

Hi @Ian Balas , sorry, please try to add your custom field Original Assignee to the issue create screen. Please also try to check the log, if there's some error - probably there is one, because both the fields are not working.

Fully agree, this is really great. I'm also curious, if there will be free cloud licenses for the partners, if they want to show something to the (potential) customers (i. e. something equivalent to the demonstration licenses, which are now available for server).

It would make sense to me if both events are possible - create a discussion or participate in one.

Yes, like unwrapping a Christmas present and enjoying every little detail :-)

Hi @Soumyadeep Mandal , so, according to the issue JRASERVER-68189, there is no Jira's UI way. Probably the easist way is to use REST API and URL: * $JIRA_URL/rest/api/2/user?username=<User_Name> Thank you for the confirmation, I thought I'm missing something.

Hi @Ian Balas , in the end I just updated your round Robin script. Everytime this script assigns some issue, it should also store the original assignee to the user custom field, which you will need to create for such purpose. What is great - it seems to me, that the script listener and the customfield_20500 is not needed…

Hi @IT Support , I'm really sorry, I just found out I forgot about this one. Did you find the answer or do you still need help?

Hi @Jh , you can get it using groovy script like this: import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.user.ApplicationUser import com.atlassian.jira.user.util.UserManager UserManager userManager = ComponentAccessor.getUserManager() ApplicationUser user =…

Hi @sunilkumar Shangishetty , did you found this script in the official documentation? It is a post function, so the company object will be stored to some custom field after issue creation. But maybe it could also work for you?

Hi @Anna Protopapa , I assume your field has "Select List (single choice)" type. Then you can use something like this - if in custom field with id 12345 option with value "Your Value" is stored, the post function will be executed: import com.atlassian.jira.component.ComponentAccessor import…

Hi @Jh , according to the documentation setAssigneeId expects to get userkey (not username). Your problem is probably related to the GDPR changes - new users have userkey like JIRAUSER10100 and it is not same as username anymore.

Hi @Support , AFAIK there are two possibilites: 1) Customer notifications in Service Management - this is the way you are using now and I don't think you are able to get reporter's email (it seems the appropriate variable is not available) 2) Automation rule, which will react to the Request participants field change and…

Hi @Support , you can include issue variables in the customer notifications, they start with ${ and end with }. If you include ${issue.reporter.name} instead of {{issue.reporter.emailAddress}} to your template, you should be able to obtain reporter's name. I don't think reporter's email is available, see…

Hi @aynura.nasibova , yes, this should be possible. Something like: When: Issue transitioned - To Done Then: Edit Issue - Done Date set to {{now.jiraDate}}

Hi @kiranmai genkolla , try to add "summary" to the end of the definition, something like this: {{issue.customfield_xxxxx.summary}} xxxxx needs to be replaced by custom field id or you use custom field's name {{issue.custom field name.summary}} 

Hi @Jason Li Ting Chung , why do you need this to be a groovy script? You should be able to handle this request using OOB Jira functionality easily. You can add Permission validator "Only users with Create Issues permission can execute this transition." on the create transition and then update your permission scheme and…