Manon Soubies-Camy Community Champion

Hi @Micha Roon and welcome to Community! In the new Confluence editor, you can find the Placeholder text option (i.e., instructional text) in the + menu: Hope this helps, - Manon

Hi @Elsa Sousa, Can you check your permission scheme to see who has the "Browse project" permission? Based on the behavior you described, it seems that the Jira users are gaining access to the project via the "Browse Project" permission. Since they have access to the project and are not agents of the said project, they…

Hi @Médéric JEAN and welcome to Community! You can use this free app: SharedManager or, if you already have ScriptRunner, you can use this built-in script: Change Dashboard or Filter Ownership. Hope this helps, - Manon

You need to fill in the Component field if you use JQL like "component = BFO" in your swimlanes:

Is "BFO" also in the Component field? If it's only in your issue summary, it won't work - you need to have Component = BFO for the swimlane to work. You can send us a screenshot of your issue if it's easier :)

Hi @lobna.lahmar, Do you have any issues with component Marketo or BFO? The swimlanes won't show up unless they contain issues. Best, - Manon

I am a user just like you, so I can't say for sure but you can refer to their bug fix policy: Atlassian Cloud Bug Fix Policy Low priority bugs are worked on at best effort capacity, and are typically only fixed if our Developers are already working in that area of the product and are able to easily resolve the problem…

Hello @Heidi Salakari and welcome to Community! You may be impacted by this bug: Link a JIRA issue on a Confluence page, with the new editor experience, will not link the Confluence page into the JIRA ticket. You can click on "This affects my team" to help prioritize it. Unfortunaly, there isn't any workaround - you have…

Good to know, thanks!

Hi @Jerry Siskind, You could use the Traffic Lights app: Hope this helps, - Manon

Assuming your Jira currently is in French, here is the related bug: Adding customers to an organization in French language is not possible.

Hi @Fabrice Chatenet and welcome to Community! I recently came across the same issue, can you switch your Jira language to English and try again? Hope this helps, - Manon

Interesting topic @edwin vasquez! This is going to be my 3rd Summit and I would say: * Plan ahead: which talk do you want to see, which hands-on labs do you want to attend? * Reach out to app vendors and partners you want to meet to schedule quick meetings. Better than going back to the same booth every 10 minutes to check…

Hi @romain_bernon and welcome to Community! As a workaround, you could use the Components field: You can add options as project admin, but regular users can only select an existing value. Hope this helps, - Manon

Hi @[deleted] and welcome to Community! You sure can, go to your board settings and add a status into the Backlog column: Hope this helps, - Manon

Hello @duaking111 and welcome to Community! To change your Trello profile picture: * Go to https://trello.com/me * Hover over your avatar * Click on "Change": Hope this helps, - Manon

Hi @Nicolas Bréard and welcome to Community! I often have the same issue, here is what I do to successfully switch back to my account: * Click twice on the "switch back" link (the first click usually doesn't do anything, but it works the second time) * Clear my browser's cache * When clearing the cache didn't help, I go to…

Hi @Kendis Team, You can do it if you're a Jira admin: * Go to Jira Settings > Issues > Issue linking * Add a new link type Hope this helps, - Manon

Hi @[deleted], This is tracked in JRASERVER-67359 - Add support for Jira to use MySQL 8. I would recommend watching that issue and clicking "This affects my team". This will help Atlassian better prioritize it. Best, - Manon

Merci pour l'info Cloud ! J'ai essayé de mon côté sur une instance Cloud et ça fonctionne bien. Je ne trouve aucune trace de cette erreur sur JAC ou autre et, sans logs, il va être difficile de cibler le problème. Le plus simple est de contacter le support d'Atlassian : http://support.atlassian.com/contact/. Ils auront…

Oui, on peut basculer en français :) Plusieurs questions pour avancer dans l'investigation : * Est-ce que la création de clients fonctionne en-dehors d'une organisation ? * Est-ce qu'il y a une erreur dans la console de votre navigateur quand vous réalisez l'action (clic-droit > Inspect, puis onglets Console et Réseau) ? *…

Hi @Alexandra BRIOUDE, Can you please explain how you're trying to add a new customer? In which menu? Best, - Manon

Hi @Aaron and welcome to Community! I wrote an article about it here: Start a Company User Group: work better together. I shared the main steps that helped me setting up a user group. Let me know if you have any further questions! - Manon

Thanks for the update, glad it all worked out!

Hi @Lionel Champalaune, The new Confluence Cloud editor unfortunately removed the ability to link text to an attachment, you can follow the feature request on CONFCLOUD-65302. Here is a workaround: 1. Add an attachment to the page 2. Publish the page 3. Go to the page's Attachment menu 4. Go bak to Edit mode and use this…

Thanks for these details. I've just read again your first post, can you confirm how the other project manager user try to edit the filter? From which menu? Can you please share a screenshot? Also, just to be sure, can you please share a screenshot of this user's group membership?

Hi @Lynn Ravens, Here is the layout button in the new Confluence Cloud editor: Hope this helps, - Manon

Hi @Ingrid Talbot and welcome to Community! The Edit permission does indeed refer to the ability to edit a filter. It looks like you may be mixing up groups and project roles: in your screenshot, the group AMZ Project Manager has edit permissions but you're then refering to the Project Manager user role. In the filter edit…

Hi @Cyril Beltrando , It's actually the expected behavior: Projects that share configuration share: * issue types * workflows * screens * fields * permissions * notifications You can vote for the related feature request to show your interest, and watch it to be updated: Incorporate JSD Settings into the "create with shared…

Thanks for these details! I'm afraid I can't help you further though, I don't reproduce the issue on my end. You should raise a request to Atlassian support, they'll be able to look into this on your Jira site.