Manon Soubies-Camy Community Champion

Hi @Sébastien Almiron, All spaces are open to logged-in users in Confluence free plan. But if you switched from the standard plan, you may need to click on the option "Grant all users permissions for this space" on each space to grant access to all users: Hope this helps, - Manon

Hi @Rana Ahmed, Do you want users to add items from the customer portal? If so, it is doable with one of these apps: * Elements Checklist * ProFroma: Forms & Checklist (I've personnally never used that one but it looks like it would meet your needs) If you just need it from the classic issue view, not from the customer…

I see! Sprints consider issues as done if they are on the far right column. If you move your Done column to the right, it should all be ok.

Did you check all rules in Automation? Maybe there is a global rule that is transitioning these issues, you can check it here: <yoursite>.atlassian.net/plugins/servlet/ac/com.codebarrel.addons.automation/cb-jira-automation-rules

Hi @Sarah, What do you mean by "won't close when I close the sprint"? Do you get any error message when finishing the sprint? - Manon

Hi @Astrid Uttenreitter, You should see in the History tab who did what changes and when: Hope this helps, - Manon

Hi @Kate Speakman, A trash icon should appear when clicking on the macro: Does this icon appear? Do you get any error message? Hope this helps, - Manon

Bonjour et bienvenue sur Community ! Jusqu'à la fin du mois de juin, les formations Jira Cloud sont disponibles gratuitement : Learn From Home Training Packages. Ce sont des formations en ligne en anglais qui couvriront tous les sujets nécessaires pour appréhender l'administration de Jira Cloud. Si vous préférez suivre une…

Hi @Karim JOURDAIN and welcome to Community! You should receive an email notification by default when someone mentions you. Are you testing this by mentioning yourself? By default, Confluence does not notify you on your own actions, but you can change it in your profile settings. - Manon

Hi @carolyn french, * What is your best tip for new Tempo Timesheets users? * What are the best practices to handle days off? Currently there's no way to easily manage your team days off, the only solution we found is to log work on an internal issue called "Holidays". Do you plan on improving time off management? It's one…

Hi @Paul Bien and welcome to Community! You can indeed upgrade straight from 7.6 to 8.9, look at the following page: Upgrading Jira applications manually You'll also need to check the latest sizing guide and supported platforms. I'd recommend you to go to Jira 8.5 instead of 8.9, it is an Enterprise release so it's safer…

Hi @Mike Eaton, That's actually already possible! Just change your field renderer in the field configuration from Default Text Renderer to Wiki Style Renderer: And you'll get a formattable text field: Hope this helps, - Manon

Bonjour @Christophe Hermant, Plusieurs options JQL peuvent répondre à ce besoin : Sprint is empty Pour retrouver les tickets n'appartenant à aucun sprint. Sprint not in openSprints() Pour retrouver les tickets qui ne sont dans aucun sprint en cours. Sprint not in closedSprints() Pour retrouver les tickets qui ne sont dans…

If you click on "Change template", you'll get to a new page where you'll find the drop-down menu. Hope this helps! - Manon

Hi @Shpendi Rakipi, glad it helped! You should find the Accept answer button right next to the upvote one:

Hi @Simon Capet, When creating a project, do you choose Business in the dropdown menu? Best, - Manon

Hi @Edgar de Piciotto and welcome to Community! "Re-fetch issue data" is an action, so you can add it from the Action components. You can use the search box to quickly find it: Hope this helps, - Manon

Hi @Shpendi Rakipi, You can hide a transition from a customer by clicking on the transition and then unticking the following box: Hope this helps, - Manon

Hi @Ghislain Herbaut, You can show a transition to customers by clicking on the transition and then ticking the following box: Hope this helps! - Manon

Hi @Mike de la Victoria and welcome to Community! You can delete a next-gen project by going to the project administration > Details > ... > Delete project: Hope this helps, - Manon

Hi @bev larson and welcome to Community! Have you tried Page Tree and Children Display macros? It should meet your needs. Hope this helps, - Manon

Hi @Sam Cholera and welcome to Community! You can access closed board from the Boards menu: Hope this helps, - Manon

Thanks for the additional details, I think it would work with something like this: * When Task B is transitioned to Done * Then go find tasks that are blocked by the current one * And if all linked tasks are Done * Then transition Task A to Done Not sure of the link types, I'm always confused between "is blocked by" and…

Hi @Nicco_Borgioli and welcome to Community! You can't get the new editor on Confluence Server, but you can use Confluence Cloud for free (up to 10 users): Confluence Cloud Free Hope this helps, - Manon

Hi @fabrice and welcome to Community! This is a public forum so you may want to remove your Jira URL from your post :) Here are a few things you can check: * Try to do it from several different browsers - I know there used to be an issue with Chrome a few months ago. * Check the application link for the Jira server, and…

Hi @Karri Parola, You can't easily restrict an agent's access to some requests. The easiest way would be to create another portal to separate the type of request your agents can see from the Termination requests you want to hide from them. Or you could use issue security levels with an automation rule: * When a Termination…

Hi @Vladimir Tarusov and welcome to Community! You can actually do it the other way around. Let's say you have 2 tasks: Task A is blocked by Task B. You need to add a rule like this: * When Task B is transitioned to Done * Then transition Task A to Done It would look like this: Hope this helps! - Manon

Hi @jnijjar, Have you checked your tasks have Component = Automation? You can look and the rule audit log to understand what's happening.

Hi @jnijjar, Have you checked the "Allow rule trigger" box? Hope this helps, - Manon

Hi @Marynel Soto, I've done some tests on both Jira Server and Cloud and can confirm that issue security scheme is copied when creating a project with shared configuration. It is a bit confusing, you need to distinguish "Create with shared configuration" (i.e., copy a project) from "Create from template" (e.g., based on a…