Manon Soubies-Camy Community Champion

Hi @Derrick Robinson, You can edit the Announcements section by clicking on the Pen icon: As far as I know, you can't edit anything else on this Home page. Hope this help, - Manon

As of now, there isn't any satisfying workaround unfortunately. You can upvote the related feature request: As a user, I want to have the ability to customize required fields and add yourself as a watcher to be notified when it's released. Someone mentioned a workaround using automation rules in the comments, you can give…

Hi @Katherine Stevens , I don't think you need any 3rd-party apps: * user management: this is standard in the Admin menu, you can access it if you're a site admin, see screenshot below. You can get users' creation date by clicking on "Export users": * dynamic documents: did you give Confluence a try? It has great…

Hi @Roopa Hungund, It looks like you're using Jira Free, can you check how many users you have already created? You may be facing the 10 users limit. Hope this helps, - Manon

Hi neel@godbtech.com, You can import original estimate using the CSV import, see documentation: Importing data from CSV Please note that you'll have to import original estimate in seconds. Hope this helps, - Manon

Hi @Derek Hawkesworth, Can you please check if these users have the "Browse users and groups" global permission? You can find global permissions here: https://yoursitename.atlassian.net/secure/admin/GlobalPermissions!default.jspa Hope this helps, - Manon

Hi @reddy dumpala, Can you please explain how it is not working? Do you have any error message? Can you please share a screenshot? Best, - Manon

Hi @Jaspur, You are correct, this is a Free plan's limitation: Project permissions, roles, and issue-level security aren't customizable in Jira Core and Software Free. Everyone with access to Jira Software is an admin for all Jira Software projects, and the same goes for Jira Core. (more details here) The only way to work…

Hi @Nitzan Soreq, If you're a Jira admin, you can do so by using a workflow validator: Please note this will only work if you're in a classic project and not in a next-gen one. Hope this helps, - Manon

Hi @Patrick and welcome to Community! Can you please share a screenshot of the condition you're using? Is this a project automation rule or a global one? Can you also please check if the user creating the issue: * Is visible from the Customers menu (in the left side bar)? * Belongs to Service Desk Customers role? * Is only…

Hi @Robin Stemmers, I am using a MacBook myself and have no issues with drag and drop. Are they using any browser in particular? Can they use different browsers to check if it's linked? Best, - Manon

Hi @[deleted], This is not possible out of the box but Comala Document Management would meet your needs, see Content expiry workflow. A free workaround could be to configure the Page tree macro like this: This way, you could see all of your pages ordered by last modified date and regularly check them. Hope this helps, -…

Hi @Eugene Ivaniuk, Which notifications are missing? User mentions, Jira events (issue creation, transition...)? Jira does not send email notifications about your own changes, could it be the issue there? If only some users are affected and you can't reproduce the issue, the easiest way to fix this is to reach out to…

Hi @Luc Noppen, You can find several functions here that should help you, for example: * {{issue.summary.toLowerCase()}} * {{issue.summary.toUpperCase()}} Hope this helps, - Manon

Great ebook idea! My tip for Slack and Jira users would be to use automation rules. This one is especially useful: * When a ticket is resolved * If it's a story * Then send a Slack notification: Story <{{issue.url}}|{{issue.key}}> is now done! Kudos to {{initiator.displayName}}> This way, you ensure the whole team knows…

Hi @Tor Stefa Lura and welcome to Community! Have you tried clicking on this button to make page full-width? Hope this helps, - Manon

Hi @Alireza Panahi, Can you try with {{triggerIssue.status}} instead of {{issue.status}}? Hope this helps, - Manon

Hi @Mikhael Santos, * Claiming accounts only affects Atlassian Cloud accounts, so it won't have any impact on your Server accounts. * You can't disable email notifications when claiming accounts, as you can read in the documentation: When you claim accounts, users with the domain receive an email telling them about the…

Hi @pierre.chotard, I can reproduce the same issue: I added a comment from the iOS app but the admin menu still shows that my last activity was early September. I can't find any related issue on jira.atlassian.com, you can raise a request to Atlassian Support to confirm it's a bug. Best, - Manon

Hi @Nofar Ben Kereth, What is the type of this custom field? Can you try using {{issue.Employee Name}} ? Hope this helps, - Manon

Bonjour @Sandra LEPINE, Vous pouvez vous connecter ici pour transférer vos tableaux Trello d'un compte à un autre : Transfer boards. La documentation complète est disponible ici si besoin. - Manon

Hi @Andrews, I think this is a misunderstanding because the last row is "Total unique issues". Can you select multiple values in the Stream custom field? Clicking on 1211 will lead you to the JQL query and should explain the behavior. Hope this helps, - Manon

Hello @Tony Sanders and welcome to Community! Do you click on Save changes once the logo is uploaded? Have you tried with another logo to ensure it isn't due to the specific one you're uploading? - Manon

Hello @Moongee Cheung and welcome to Community! Your colleague may not have creation/edit permissions in this space, can you please check the space permissions? See this page: Assign space permissions (note that you need to be a space admin to access the space settings). Hope this helps, - Manon

Hi @Christophe Gonne and welcome to Community! Can you try with {{issue.Bug severity.value}} instead? Can you also share a screenshot of the field in TEST-10 to ensure there isn't any typo? - Manon

Hi @JMP Support, Can you please check versions' status in the Releases menu? You can't select archived versions, so that may be an explanation. Hope this helps, - Manon

Hello @Sebastian Gastager, The following IQL query should work: object NOT HAVING inR("") AND object NOT HAVING outR("") AND object NOT HAVING connectedTickets() Hope this helps, - Manon

Hi @shallu bassi, Zephyr actually does work with next-gen projects now, see this page: Zephyr for Jira with Next Gen Projects. Based on the documentation, you need to create the issue type first, then enable Zephyr in the next-gen project. Hope this helps, - Manon

Thanks for the additional screenshots! How many users do you have? It may be greyed out if you have more than 10 users.

Do they get any error message when trying to see a space? When you go to the User management menu, is Confluence enabled for each user?