Manon Soubies-Camy Community Champion

Hello Pascal, Could you please share a screenshot? I'm not sure to understand where this error message comes from. Is it on this window? Or when you edit a page? If so, where exactly - I don't have any "Recently viewed" macro on my end? - Manon

It is actually possible - but only if you're using Jira Service Desk Server, and if you purchase Refined Theme for JSD: Connecting Search to more than one Confluence Space

You basically create a new space and move selected pages there :) If I were on Confluence Server, I would use WebDav to move pages. If I were on Confluence Cloud, depending on the number of pages to move, I would either do an XML export or move them individually.

It actually doesn't work like that, you need to respect the user tier so if you have 60 users: * You're in the 51 - 100 Users tier in Atlassian Cloud; * You're in the 51 - 100 Users tier in Atlassian Access. You can go here in the A la carte pricing section to get Atlassian Access pricing based on your Atlassian users…

Hello @Nghiem Sy Phu and welcome to Community! You can read on the Atlassian Access FAQ: The following changes will happen: * Managed users won't log in using SAML single sign-on. Instead, they'll log in using their Atlassian account. Some users may need to set a new password for their Atlassian account. * Two-step…

The GIF creator himself said it here: And, in a flash, it all became clear:"It's pronounced JIF, not GIF."

Hello @thibault hillmeyer, Same here, there is an outage on Jira and Confluence Cloud: You can subscribe to updates on status.atlassian.com - Manon

Hello @shahzad ali and @Adrien ROCHE, There is an outage on Jira and Confluence Cloud: You can subscribe to updates on status.atlassian.com. - Manon

There is now an update on status.atlassian.com: You can subscribe to it to be updated. Hope this helps! - Manon

Hello @Егор Приставка, I'm facing the same issue on my Cloud instance, I guess there is a general issue even though nothing is displayed on status.atlassian.com (yet) - the best thing to do is to raise a ticket to Atlassian support. - Manon

Hello @Kara Lukin, You can do so with the paid version of Trello, see Changing permissions on a board: * Observers - An observer is a member with read-only access to a board. (Observers are only available to teams with Trello Business Class). You can then configure your board so that Observers can comment on cards. Hope…

With which canned responses? With the app, yes (see the list mentioned previously); with plain JSD, no (see the doc mentioned previously)

Canned responses provided by JSD are connected to a JSD project, but Canned responses provided by the app can be per project, global or personal. Might also be worth to note that there are more variables available with the app than with plain JSD (see the list here)

Oh ok, I didn't know you were on Cloud - here is the link to the Cloud version of the app: Automation Lite for Jira Cloud. Note that the Cloud version is limited to 300 rule executions per calendar month, you'll need to buy the Pro version to unlock this: Automation for Jira

Hello @jacques leroy, You need both Schedule issue and Edit issue permissions to reorder the backlog, have you checked that? If you can't complete a sprint, it's most likely because the sprint is shared between several projects and you don't have the permission in all of them. Can you please: * Tell us if a message is…

Hello @[deleted], You actually don't need any add-on since JSD 3.7: Canned responses for comments. If you're using an earlier version, I'd recommend Canned Responses Pro for Jira - I've used it several times and it always worked well. Hope this helps! - Manon

Hello @Dominique Summers, Tasks that appear in strikethrough in the calendar are the ones with due date marked as done: Hope this helps! - Manon

Hello @Jaskaran Singh, If you're on Server: * There is a dedicated add-on: SAFe EPIC to Feature Translator for Jira * A workaround is suggested here If you're on Cloud, you can vote for this feature request but unfortunately I'm not aware of any workaround in the meantime. Hope this helps! - Manon

You can't do so using plain Jira, you need Automation Lite for Jira - it is a free app.

Glad it helped! :)

Hello @laure ancelin, Have you read this page: Changing the admins of a team or board? The "If you're not able to change admins after the previous admin leaves" section should be helpful if you can't contact the previous admin. Hope this helps! - Manon

Hello @Yurii Bohdan, It all depends on how you want to balance assignements, various methods are explained here: Smart assign JIRA issues — Load balancing, round-robin and more, you should find a way that works for you!

Hello @Mboiteux, This is indeed the right way, see this page for further information: Cancel Atlassian Cloud. Hope this helps! - Manon

@Kishore Varma K - the "Unlimited users" tier makes me think you're using an evaluation license, but the easiest thing to do is to contact Atlassian support (choose "Billing, payments and pricing").

Hello @Louise Henderson, There are two solutions: * Split your current space in two: create one for internal documents only and another one for customers documents only - link the customers documents space to the JSD project. * Group all internal documents under a parent page (e.g., "Internal documents") and restrict this…

Hello @Kishore Varma K, It actually depends on your current license. If you're on Cloud: * If it's an evaluation subscription, see What happens at the end of the evaluation period for an individual product on an annual Atlassian Cloud subscription?: Confluence data will be deleted 15 days after the product is unsubscribed.…

You're welcome! :)

Glad it helped! Organizations and domain verifications are independent from Atlassian Access. See here: Once you create an organization and verify your domains, all the Atlassian accounts with email addresses from those domains become managed by your organization. You can then subscribe to Atlassian Access to apply…

Hello @cole_evans, What happens when you click on "Continue"? On my side, I'm redirected to https://admin.atlassian.com where I have a button "Create an organization". Hope this helps! - Manon

Hello @Jérôme Henry and welcome to Community! This has been discussed on this thread: Jira cannot login with new Brave Browser, have you tried Andrew's workaround? Hope this helps, - Manon