Alexis Robert Community Champion

That's the latest version available so you should not have any issues with it. What is the server you're using to install it ? Is it on a dedicated VM or Server, or on a laptop for example ? 

Hi @Nabil BEKARI , you can simply go to the Portfolio Marketplace page and download the .obr file. Then in Jira, in Manage Apps, you can upload it.

Yes you're right, when you use the installer it's bundled with the Java JDK already. I thought that maybe you didn't use that but looks like you're good on this ! What version of Confluence are you installing ?

You should probably not rely on the default Ubuntu Java package as Confluence (and Jira too) need specific version to run. Both sould use AdoptOpenJDK 8, that you can download here:: https://adoptopenjdk.net/index.html Let me know if this helps, --Alexis

Hi @[deleted] , did Confluence work fine before you tried to implement HTTPS ? What version of Java JRE are you using ? 

Hi @JP , the correct command would be: /atlassian/application-data --Alexis

Hi @PeelWorks Private Limited , you can find the server ID in your server logs when you start Jira (look into <INSTALLATION_DIR>/logs/catalina.out for example). But this should not prevent the server starting. Even if you have no licence, the server will start and you will see a licence screen (where the Server ID is also…

Hi @Raphael Mosser , what's your version of Confluence ? ApplicationLinks are only compatible between similar versions, so if your Confluence is quite old it could explain why it doesn't work now.

if you only need to move the bitbucket data, then you should look at the Bitbucket migration documentation. Here you will find all you need to know to move your database data and local server data, and how to do it. Let me know if you have any questions, --Alexis

You would need to first migrate Bitbucket to Azure, and then do the Datacenter migration. This can be a bit tricky and usually we recommend seeking a Partner help on this.

Hi @Calderara Serge , on this page you will find in the "Before you begin" section exactly what you're looking for: Do you already have a production instance of Bitbucket Server running? You will find all the instructions on how to start you datacenter migration. Let me know if you have any questions, --Alexis

I would advise running one application per server/VM, otherwise you'll probably run into performance issues. For Trello, there is only a Cloud version so you don't really have a choice :)

Hi @Jennifer McMaster , it might be because of a faulty addon as you mentionned. I would advise disabling your addons one by one to find which one is breaking your portal. You can find the procedure to enable/disable addons here. Let me know if this helps, --Alexis

Hi @Jonathan_Van_Kleeck , the easiest to administer and maintain is probably Linux. You can use Debian, Ubuntu, CentOS ... it's pretty much the same on all these versions. I personnaly use Debian ! Have you chosen a database yet to install your products on ? For Trello, it's a cloud-based product so you won't have to…

Hi @Stephan Klein , you can find the procedure here to change the Base URL directly on your server (it's not stored in the database). Let me know if this works, --Alexis

Hi @Tamari Janelidze , you can follow this documentation to apply restrictions on a page. --Alexis

Hi @Tamari Janelidze , as soon as a user becomes a member of a group, all permissions and restrictions applied to that group will apply to the user too, unless you specifically give different rights to that user. The good practice in Confluence rights management is to grant/restrict permissions to groups rather than users,…

If your email is already configured then it should be good then, I wasn't sure if you already had it configured. I just tried it again on my test server and it works fine, with Jira 8.2.2. What version are you using ? 

Hi @Derek Rone , sorry I sent you the wrong link : the documentation is here for the batch notificatons. Have you also configured the email settings on your Jira instance ? 

Hi @yael , the Bitbucket team always recommends upgrading to the latest version as it's the one with the last bug fixes. Let me know if you have any questions, --Alexis

Hi @Derek Rone , this is a feature that you need to activate in Jira 8: you can follow this guide to opt in and get the new batched emails. Let me know if you have any questions, --Alexis

Hi @Zutari GEMC3 Admin , did you follow the installation guide ? you can find it here, it will give you all the info for your server setup etc. The error you're having is very generic and could mean anything really (process not started, firewall preventing connexions, ...). Let me know if you have any questions, --Alexis

Hi @Zutari GEMC3 Admin , You cannot import the data directly into the latest Jira version, as many data schemas etc have changed since Jira 6.4 What you will need to do : * install Jira 7.0 and import the data * install Jira 8.1 and upgrade your Jira 7.0 Let me know if you have any questions, --Alexis

Hi @Sanan Ibrahimoff , you can follow this guide to configure Confluence and SSL. As you said it's more difficult to do this directly in Confluence than with Apache, so if you can I'd suggest using Apache. Let me know if you have any questions, --Alexis

Hi @soumyajit , it depends on what you need to clone (content, permissions, custom templates ...) but if you only need content, you can simply go to the root page of your space, and select "Copy" in the "..." menu on the right (remember to check the Include Child pages) and select your new space. Let me know if it works,…

Hi @Dev Vinod , usually for Datacenter, SSL would be implemented on your reverse proxy / load balancer, with Apache or Nginx for example. It would be easier for you to setup as you won't have to deploy a certificate on all your nodes, only on your proxy server. Let me know if you have any questions, --Alexis

Hi @Pelle cedric , you only need one licence as you plan to have a single active node. What you should remember is that the second instance must not be started, otherwise you would not be authorize to use the same licence for both servers. Let me know if you have any questions, --Alexis

Hi @Meenal Menghani , * the 'Recommended for proof of concept only' is meant for the templates that you can find in Azure or AWS. These templates will help you test quickly Data Center, but are not recommended for production as they might not be integrated with your existing infrastructure. * I think this only means that…

Hi @admin admin , this is definitely the right file, so your settings should be set in Jira. Can you check the logs in JIRA_INSTALLATION_DIR/logs/catalina.out and look at the logs just after the startup, you should see a summary of the different JVM options there. 

Hi @Junaid Desai , this looks like a problem where your server IP address is different from before. Did you check to see if there was any changes to your network configuration ?