Thiago Masutti Atlassian Team

Hi @Benjamin Yu . I hope you are well. There's a lot of steps on the PingIdentity integration kit. Do you know if there's any specific steps that is failing? Any error on the process? Kind regards, Thiago Masutti

Hi @Adrian Gonzalez Refer to the following document for further details on how to point Jira to a new database server. https://confluence.atlassian.com/adminjiraserver/switching-databases-938846867.html Kind regards, Thiago Masutti

Hi @wouter de wit Cloning the server might work, if nothing is changing on the target system... Regarding the license, you may still have access to a developer license to run separated test environments, which is the case here. Check…

Hi @Dmitrii Batching of JS/CSS files is a mechanism used by Jira to (among other) decrease the amount of requests made from the browser to the backend server. You won't be able to refer directly to a batch.js file as the full path would often change. Refer to…

Hi @[deleted] . Welcome to the Atlassian Community. You could use the Text Gadget to include a page as an iFrame on a Dashboard. This Gadget isn't enabled by default as detailed in Gadgets for Jira applications . There are also other options from the Atlassian Marketplace:…

Hi @Martin Zashev Welcome to the Atlassian Community. If you would like to search for Confluence Users, then you may want to use the following CQL: cql=type=user Kind regards, Thiago Masutti

Thanks @Mehal Rathod The offline list of Confluence versions for ATST 1.37.0 was probably compiled before 7.17 was released. Based on the screenshot your instance doesn't have access to the public internet, hence why you don't have the online list as well. Kind regards, Thiago Masutti

Hi Jerry. I am not sure if I understood correctly your inquire, but it sounds like the Issue Collector . Can you provide us more details? Kind regards, Thiago Masutti

Hi @Pablo Piquerez Caviglia Welcome to the Atlassian Community. Testing and preparing for the upgrade is the best strategy you can take now. I would recommend starting from the following document that will guide you through each of those steps:…

Hi @Stephen Welcome to the Atlassian Community. A few possibilities for it: * Use Jira's issue collector to allow users reporting feedback about pages. * Use an Atlassian Marketplace App to collect feedback directly on Confluence. I hope that helps. Kind regards, Thiago Masutti

Adding to Deepanshu comment, the upgrade planning tool needs access to the public internet to fetch recent data about Confluence versions. If that's not available, it will check its own local information which was built a few days prior to being released. 7.17 is the latest Confluence version and there were no new ATST…

Hi @Prem Methuku Welcome to the Atlassian Community. If you have the target pageID, then you can use the following REST API call to the get the list of ancestors (aka parents) of the current page. <Confluence_Base_URL>/rest/api/content/<pageID>?expand=ancestors Kind regards, Thiago Masutti

Hi @Le Anh Dung I hope you are well. While Confluence might not have a feature to disable content on all email notifications, users can choose to hide content of notifications when pages/blogs are edited. This is controlled by the Show changed content option under Users' profile > Settings > Email. If the option is…

Hi @周慧华 . I hope you are well. This change is detailed on the upgrade notes: Jira Software 8.18.x upgrade notes . H2 database upgrade In this release we've upgraded the embedded H2 database, which is often used when evaluating Jira. This is a significant upgrade which contains some breaking changes. If you attempt to…

Hi @[deleted] . I hope you are well. The following query adds the active column. It also shows users that never logged in. SELECT cu.display_name, cu.email_address, cu.active, cd.directory_name, li.successdate FROM logininfo li right JOIN user_mapping um ON um.user_key = li.username JOIN cwd_user cu ON um.username =…

Just sharing some Confluence documents about what Nic mentioned. Similar concept applies to Bitbucket. Installing Java for Confluence Change the Java vendor or version Confluence uses Kind regards, Thiago Masutti

Hi @Kshitij Katiyar I hope you are doing well. You can get more details about page and users by using the Confluence REST API. I don't think there's a public (supported) API to check if a user can read a specific content. For that purpose you may use Gatekeeper's internal APIs, such as the below: GET…

Hi @Jonathan Smith I hope you are well. You can try changing the icon size by applying the following CSS to the Global Stylesheet. .aui-icon{--aui-icon-size:20px !important}.aui-header Note that custom CSS are not applied to the admin pages. Kind regards, Thiago Masutti

Hi @Luca Tanieli Welcome to the Atlassian Community. If you have an outbound proxy configured as described on that KB article, then any outbound HTTP and HTTPS communication will go through the proxy, unless the target (domain, IP, etc) is configured on the nonproxyhost attribute. That means the JCMA communication will…

Hi @sabari M I hope you are well. You can upgrade from 7.4 to 7.13 directly. Check the upgrade notes for more information as there are major features introduced between these versions. https://confluence.atlassian.com/doc/confluence-7-13-upgrade-notes-1044114088.html Kind regards Thiago Masutti

This is a new bug affecting the most recent versions of Jira Software: https://jira.atlassian.com/browse/JSWSERVER-21297 The workaround is to enable a darkfeature while the bug isn't fixed: com.atlassian.jira.agile.darkfeature.burnupchart.enabled

Hi @Normann P_ Nielsen _Netic_ The changes on the seraph-config.xml file are important as it controls the session when the remember me cookie is used. This is enabled by default on clustered DC, and is optional during form authentication (for Server and DC when SSO isn't used). See Confluence Cookies for more details I was…

Hi @Moshe Meidan Welcome to the Atlassian Community. According to the FAQ, Jira DC (including 8.20.1) is vulnerable to only if all of the following conditions are met: * The product is running on JDK 9 or higher, * An attacker tricks a user into making a malicious HTTP request, * The request contains a valid Cross-Site…

Hi @Amy Carey I believe the query for MySQL should work fine on MS SQL Server. The only function there is CONCAT which has the same syntax on SQL Server. Let us know if you get any error when running it. Kind regards, Thiago Masutti

Hi @Normann P_ Nielsen _Netic_ I hope you are well. To extend the session timeout you need to change the 3 files suggested on the KB you mentioned -- https://confluence.atlassian.com/confkb/how-to-adjust-the-session-timeout-for-confluence-126910597.html On Docker, you can copy the current file and modify them locally with…

Hi @Stephanie Simons Welcome to the Atlassian Community. When you mention half of your team lost this feature, does it mean the other half (or any other Confluence user) can still access the missing feature? If you preview the file, do you have the Edit button on the top right? I would recommend checking if you have the…

Hi @Halit Mert Altıntaş Welcome to the Atlassian Community. Based on the API documentation (...) Returns a list of users and groups matching a string. (...) For example, if the string tin is used, records with the display name Tina, email address sarah@tinplatetraining.com, and the group accounting would be returned. It…

In addition to this, the Jira Fundamentals is a free course on the Atlassian University.

Hi @Teradici I hope you are well. That report is still part of Scrum Projects on 8.22. Maybe there's some plugin module disabled on your instance. See if you have any module disabled on the Jira Agile Plugin. A quick way to check if there's any module (or plugin) disabled is through the following DB query: select * from…

Hi @Thomas K Your description sounds like nested groups, which is supported by Confluence and other Atlassian products. Please check Managing Nested Groups and let us know if that's what you are looking for. Kind regards, Thiago Masutti