Thiago Masutti Atlassian Team

Hi. I'm Thiago Masutti and I'm a Premier Support Engineer at Atlassian. Thanks for reporting this issue. We were able to identify the root cause as a bug on one of the Marketplace REST API and the issue is now resolved. Some additional details can be found on JRASERVER-78671 . I appreciate your patience and partnership on…

Hi @Maximilian Neufeld The Jira Issues Macro in Confluence rely on the application link between Jira and Confluence. The application link impersonates the Confluence user when making requests to Jira. This ensures permissions configured in Jira are still followed. The use case you mentioned would require making changes to…

Hi @INIGO SOLOMON This is currently an open feature for Confluence Data Center reported in https://jira.atlassian.com/browse/CONFSERVER-7426 . You may want to check options from the Atlassian Marketplace: https://marketplace.atlassian.com/search?hosting=dataCenter&product=confluence&query=user%20profile Kind regards,…

Hi @PR23 If you already confirmed that the affected users are assigned to the correct permissions, I would suggest checking the bug reported in https://jira.atlassian.com/browse/CONFSERVER-58937 . Refer to Understanding Permission in Confluence to additional information on user permissions. Kind regards, Thiago Masutti

You may want to check this feature https://confluence.atlassian.com/adminjiraserver/data-pipeline-1027142324.html as well.

Hi @Florian GARDES I hope you are well. clusteredjob and rundetails DB tables store information about scheduled jobs and it's interesting they are on the GB size (they shouldn't). If you have an active maintenance license I would suggest opening a ticket to Atlassian Support as they would need to assess the type data…

Hi @Martin Ellwart I hope you are well. Do you see any error on the application logs to help understanding the problem. After the SSL changes you mentioned we usually need to import the certificate to the Java truststore as detailed in…

An option you might have is to restore the environment from the most recent automatic backup. Usually these are stored in confluence-local-home/backups

Hi Florian. Have you confirmed the growth comes from DB? Linux du command might be helpful to identify largest directories. If it's from the DB, can you check which database and tables are the top consumers?

Hi @ELing Nai Welcome to the Atlassian Community. You might want to try editing the velocity templates in Space tools > Look and feel > Layout. Changes applied in one of these templates will be used within the entire Space. Here's an example when editing the Comments Layout template. I hope that helps. Kind regards, Thiago…

Hi @Cristina Andrei I hope you are well. You can create an issue collector in Jira and then include it in a Confluence page through the HTML Macro. Some information can be found in https://confluence.atlassian.com/adminjiraserver/advanced-use-of-the-jira-issue-collector-938847349.html. Kind regards, Thiago Masutti

Hi @Ben Kroeger SAML and OIDC options are available with a Data Center license applied, while Crowd SSO is available with a Server license as well. Are you using Server or Data Center license on Confluence? Kind regards, Thiago Masutti

Hi @Maria Luce Congedo I hope you are well. This is currently an open feature on Jira Software reported in JSWSERVER-20353 -- Disable "create branch" option depending on issue status. You might be able to get that working with a JavaScript code hiding the HTML element on selected screens. Here's an example that will hide…

Hi @Gregor_Naeckel Welcome to the Atlassian Community. You might want to take a look at this KB article: https://confluence.atlassian.com/jirakb/application-links-not-working-behind-third-party-sso-962336266.html Although it mentions SSO, the concept might be the same as you probably need to allowlist requests made between…

Hi Jamie. When applying any type of LB routing rules, it's recommended to assess how that rule would impact your current environment. Inspecting the access logs (ALB or Tomcat) may help identifying patterns on usage and rules would apply. Personally I like to create reports with https://goaccess.io/ which might help giving…

Hi @Jamie Gaard I hope you are well. The main drawback with ALB is that it doesn't support NOT conditions. A possible way to overcome this is to base your rule by a list of user-agent that are tied to your internal automation. Here's an example of what you can try configuring in your environment, translating it to the ALB…

Hi @Anahit Korkotyan I hope you are well. When Confluence creates a PDF version of the page it will make connections to the Base URL directly from the backend servers to render some content. If the process fails to do so, parts of the page may not render as expected on the PDF version. Based on the screenshot you shared…

Not sure if this is what you are looking for, but this community post has links to RSS feeds for each on-prem product. https://community.atlassian.com/t5/Jira-questions/I-would-like-to-track-Atlassian-product-releases/qaq-p/308308

As some mentioned on the thread, please update the Docker Engine to the latest version. You may find more details on https://confluence.atlassian.com/kb/running-atlassian-products-on-docker-might-fail-during-startup-because-of-docker-engine-version-1141492018.html Kind regards, Thiago Masutti

Hi @thomas I hope you are well. By default, Jira should process the attachments and add them to the created issue. This is described in Creating issues and comments from email . Some considerations: * The user creating the issue needs create attachments permission on the target project. * Attachments have a limit of 10MB -…

Hi @Michael Danielsson I hope you are well. Although this isn't related to the Python package, the following has a working example with websudo: https://jira.atlassian.com/browse/JRASERVER-72572 I hope that helps. Kind regards, Thiago Masutti

Hi @Matthew Anderson Welcome to the Atlassian Community. If you are using the bundled SSO App (for Data Center), then this should work just fine with Okta. Besides this, there are other approaches to integrate Okta with Confluence, such as through Marketplace Apps, Okta's own authenticator and through a reverse proxy.…

Hi @vanessa.dsouza I hope you are well. It's possible. You will need to work with a procedure similar to what is described in https://confluence.atlassian.com/confkb/using-the-confluence-rest-api-to-upload-an-attachment-to-one-or-more-pages-1014274390.html Kind regards, Thiago Masutti

Hi @Kristina Valieva Please check the following KB article and let us know if that helps: https://confluence.atlassian.com/confkb/too-much-recursion-or-maximum-call-stack-size-exceeded-error-in-browser-web-console-1018788636.html Kind regards, Thiago Masutti

Hi @yanguihai and @Vessie Dracheva Just wanted to let you know this is a known bug that the development team is working already: https://jira.atlassian.com/browse/CONFSERVER-79041 Kind regards, Thiago Masutti

Hi @Ashutosh Dwivedi I hope you are well. It seems this isn't a current feature with Confluence: https://jira.atlassian.com/browse/CONFSERVER-11393 This community post seems to have a feasible workaround for it:…

Hi @Mengmeng Yu I hope you are well. There are a some product documents that might be helpful on those subjects you mentioned. Monitoring Jira: * https://confluence.atlassian.com/enterprise/data-center-performance-monitoring-946040739.html Capacity planning (including number of users): *…

Hi @pillow Welcome to the Atlassian Community. Here's an example based on https://docs.atlassian.com/software/jira/docs/api/REST/8.20.1/#issue-doTransition . See possible transitions:GET <Jira-BaseURL>/rest/api/2/issue/<Issue-Key>/transitions Transition an issue to a selected Workflow status (transition is made by ID and…

Hi @Bill Brinkley I hope you are well. I don't think there's an API method to customize the Space layout, such as a header. However, you might be able to get a similar result by running the same request from the UI through an automation. Here's an example of creating a Space and then setting the header to a Panel Macro.…

Hi @dyson wang Welcome to the Atlassian Community. That type of entry in the Audit Log is only enabled after you configure coverage of Local configuration and administration entries to Advanced. Kind regards, Thiago Masutti