Dave Atlassian Team

Hi @Kokkala Naresh, I'm not able to access those plans. I'm still not 100% clear on what steps you're taking to hit this issue. Based on the fact that the URLs are not Atlassian Cloud links I'm assuming that you're using Server or DC? If so, can you confirm which versions of both Jira and Advanced Roadmaps you're using? In…

Hi @Jennifer Maguire, In the screenshot you've shared, is that showing after proposed auto-scheduled changes have been accepted? I can see that all of the dates have the triangle change indicator which means that they've been changed within a plan - are these the dates that have been changed manually? Also, the majority of…

Hi @Fabian A_ Lopez _Community Leader - Argentina_ Florida_ California_ , I can understand your frustrations over capacity management - it's something we're looking to address going forwards and I've been trying to capture some insights from community members…

Hey @Kokkala Naresh , There are a number of reasons why issues might not be appearing in a plan... I'd recommend going through the possibilities described in detail on this page: https://confluence.atlassian.com/advancedroadmapscloud/troubleshooting-missing-issues-1026042894.html After reviewing that, let me know if you…

Hi @Robb Robins, Yes, I'd definitely recommend reviewing and pushing changes often! I'm glad we were able to get to the bottom of this! Regards, Dave 

Hey, sorry but I'm still a bit confused... If "Product Features" is an issue type then it would need to be associated at a single hierarchy level which would mean that one "Product Feature" issue couldn't be the parent of another. You've said that you've linked them but I'm wondering how you did this and if you're using a…

That's a great question @Fabian A_ Lopez _Community Leader - Argentina_ Florida_ California_ - but not really one that I'm best equipped to answer. Unfortunately I don't have very much personal experience with Jira Align so I'm not best placed to answer this question. However I would like to dig more into your comment…

Hi, I'm Dave. I'm an engineering manager on the Advanced Roadmaps team and I'm particularly interested in learning more about how larger customers are using Advanced Roadmaps - both the successes and the challenges that they're having with it! Regards, Dave

Great summary, thanks @Dave LIAO !

Hi @Kokkala Naresh, Do you think you can provide a bit more information as to what the problem is? Is that issue one on your instance? Is that describing the problem or are you saying that this issue is not appearing in a plan? Regards, Dave 

Hi @Robb Robins, Thanks for the clarification.... so the synchronisation is typically pushed from the plan to the issues (when you Review Changes and Save to Jira), and when you update the issue it will be reflected in the plan. However, one possible reason why you might not see the change is that you have a pending change…

Hi @Danny Estes, Thanks for sharing that you've solved this problem, although this is still somewhat concerning to me. I would expect that a user that doesn't have permission to create a plan shouldn't be able to access the interface to create one! I can understand your reasoning behind a permission hierarchy and I'd like…

Hi @Melissa Robertson-Le, Do you think you could provide some more context around this question please? Were you previously using Advanced Roadmaps and are no longer able to? What version of Advanced Roadmaps were you using? We are no longer selling Advanced Roadmaps on the market place to Server customers as it is now…

Hi @kris, Unfortunately you can't at the moment. I've seen this request come up a few times (to roll-up data to group headings) but unfortunately it's not on our roadmap to implement in the near future. That's not because it wouldn't be a useful feature but simply because our team doesn't have the bandwidth to implement…

Hi @Lance, Do you think you could provide a little more context on the question, maybe with some screenshots? Are you asking about how child links are shown in a plan or in an issue details view? I'm going to guess that you mean on an issue details view and are asking if a fully hierarchy could be shown? If that's the…

Unfortunately it's not possible to do what you'd like at the moment. But these are exactly the sort of use cases that we're looking at trying to address. How successful you can be at the moment really depends on how multi-skilled each of those teams are. If each team contained people with equivalent skills then you could…

Hi @Beth Pettit, Yes, it is possible to edit some but not all issue type names. For example, you should be able to rename initiative but I don't believe that you can rename epic. However, you can create new issue types with whatever name you'd like and then associate them with specific projects (so that they can only be…

Hi @Beth Pettit, You can edit the names of each hierarchy level (see https://confluence.atlassian.com/advancedroadmapscloud/configure-your-instance-998650924.html#Configureyourinstance-hierarchy ) and you can assign different issue types to each level. The only restriction is that you cannot move the standard Epic issue…

Hi @Robb Robins, First think I wanted to check is that you're using the "Review Changes" button to save the changes back to the Jira issues? I'm pretty sure you are doing this but just wanted to check! Based on your other comments it sounds like you're just setting sprints rather than dates. There is a configurable option…

In our team we typically have a 3 way split between backend, frontend and design work (there is no dedicated QA/test engineers - the developers have to take responsibility for implementing automated tests and verifying the implementation or fix for their peers work). On a somewhat related note we also divide responsibility…

Yes, that's super helpful - thanks for sharing @Curt Holley !

Thanks @Robb Robins - I'll dig into this.

Hi @john, That's correct - you cannot view releases on the timeline in the basic Roadmaps offering. I think this is the best page we currently have that compares the two offerings: https://www.atlassian.com/software/jira/features/roadmaps?tab=advanced Regards, Dave

Thanks for that detailed answer @Melissa.Stockbridge - that's incredibly useful information and provides a really great insight into how you and others will want to use the tool! Regards, Dave

Thank @Ollie Reid - I definitely think that automation through integration would be the ultimate state, i.e. that you wouldn't need to manually set absences in multiple places, but that wherever you log them in your organisation they automatically flow through to your plans. However, I think initially just getting a manual…

Hi @Rick Olson, I don't think that it's possible to achieve what you'd like through JQL at the moment, but I'm really interested in the use case that you're describing at the moment. We're doing a lot of research into how users want to manage and report on capacity at both the team and individual level so the insights…

Hi @Giovanny MACARTHUR, Generally I agree with what @Kathi Paquet has suggested... good Jira standards have always been really important for running successful projects in my experience (both at Atlassian and at other companies I worked at prior to joining). Quite often it can vary depending upon the issue type - for…

I joined Atlassian in 2018 and the 2019 Summit was my first Atlassian conference. We launched Portfolio 3.0 on Server (now Advanced Roadmaps) and it was an awesome experience. I was really excited for 2020 (when we would have announced Portfolio 3.0 coming from Server to Cloud as Advanced Roadmaps and it was a huge pity…

Hi @Robb Robins, That doesn't sound right to me... this guidance might make sense for minor bugs or feature requests but if you're not able to access a plan entirely then that is definitely something we should be addressing. Can you share the link to your support ticket and I'll look into this for you as this has clearly…

Hi @Robb Robins, I can promise you that we're not trying to move anyone off Live Plan prematurely. In fact, generally we very rarely touch the codebase at all these days which is why it's surprising that we hit issues like this - hopefully support will be able to resolve this issue if they haven't already, Regards, Dave