Scott Theus Expert

Hi @Reefay First, let me say that I agree with you; this should be a bug. However, Atlassian has reviewed this as a "suggestion" recent;y and determined that they are not going to invest in addressing it. There is an explanation here: JRASERVER-23030 (Note this is valid for Cloud as well.) The short answer is to use the…

Hi @Esme Rue , Is it possible that the sprint was stopped over a weekend? Based on the positioning of the line It looks like the sprint was stopped at around September 20th, then restarted around September 25th. -Scott

I can relate to @Jack Brickey's dream wholeheartedly. I want to build a two-masted gaff rigged topsail schooner and sail the oceans to escape from the World of Man. I won't have to work because I'll either be independently wealthy or there will be a Zombie Apocalypse. But, since I have to have a job...I'll sell passage…

I love the question! I'm helping to lead an agile transformation at my company, and I get this one quite a bit. Just like @Jimmy Seddon , I recommend that our project leads leave the backlog items unassigned. Most of the teams here that are new to Agile, so they start with a basic workflow on a Kanban board, with a Backlog…

Great! Can you share the steps so others can see how it is done?

Yeah, they can get a bit annoying. If you look to the right of your name in Slack you'll see an icon shaped like a bell. Click that, select Notification Preferences, and adjust what notices you want to see. I don't have the Jira plugin installed, so I am not able to confirm, but you may want to check the settings in…

Hi @Chris Hardy If you are an Admin on Slack you can go to Apps in the left-nav, find the jirabot (you may need to add it), click on it to get to the Jira Cloud settings in Slack and click the "Remove App" button. That should revoke all permissions for Jira in Slack. You may also want to check Jira's Admin page under…

Hi @Thomas Hardin Have you looked into Backbone Sync? Here's what I'm thinking: * Set up a "Scrum of Scrum" in instances using the same filter criteria to pull in the parents and children to serve as a gathering point for the stories. You can do this through a label or adding a custom field.…

Two words: Survivalist's bunker. 

You do realize that when push comes to shove the slower ones get eaten, right? 

Hi @Geoff Goodhew , I suspect you have a transition from "All" statuses to the "In Progress" status named "In Progress. If that is not the case could you upload a screen shot of your workflow shoeing all the transitions? -Scott

I don't use Tempo, so I don't know

@Venkata Rajanna Velichety take a look at the Time tracking Report it will show you the following (from the Atlassian documentation at "Reporting" ) * Original Estimate - The original estimate of the total amount of time it would take to complete this issue. * Estimated Time Remaining - The current estimate of the…

Hi @Casey-Lea Olson , That is not available at this time, however there is an open suggestion with Atlassian. You can review it and add your vote here: JRACLOUD-42309. -Scott

Hi Thomas, There is a wealth of information on GDPR in the Community, Atlassian Blogs, and Documentation. Fr Confluence I suggest you start here: GDPR support guides for Confluence Server and Data Center New Privacy Settings: Take Control of Your Data Hope this helps, -Scott

Hi @Denas Kinderis , Are the "Tasks" for your stories the issue type "Sub-Task" or are they just the issue type "Task?" If they are sub tasks then you may want to review this post It has a lot of good information. If they are not sub-tasks then the points will not roll up to the story; the issue types Story and Task are on…

If I am understanding correctly, it sounds like you are looking for a program level view; you have a number of projects that share dependencies but are separate development efforts. Using epics to cross projects is a good way to handle the dependencies in Jira, but to get a more global view you'll need to add a program…

Hi @Jorge Sanz , I suggest using a combined "Scrum of Scrum" board. Here is an article about it: https://community.atlassian.com/t5/Agile-articles/Managing-Multiple-Projects-in-a-Single-Board-or-One-Scrum-to/ba-p/1035297 This works for any board type, not just Scrum. -Scott

Hi @Richard Bone Have you tried temporarily switching the permission scheme on a project you cant see to one for a project you can see? That would help determine if it is the scheme at fault. -Scott

Unfortunately, Atlassian Support does not have a phone number, contact is initiated by the online portal at support.atlassian.com. You'll want to use the "May Account" option from the drop down. I'll see if I can get in touch with someone to give you a hand. -Scott

Hi @Saranya Ramachandran , The closest you can get to this out of the box is an Epic burndown report. That will let you track the completion on all of the issues under an epic. Jira does not have a burndown for issues with sub-tasks. Try using a Cumulative Flow Diagram with a custom quick filter. If your main board/filter…

Hi @John Borth , Your site admin should be able to send you a password reset prompt (Administration, Users, Select "Show Details for your user ID, then click the eclipses in the top right and select "Prompt for password reset.) If you are the site admin then you will need to contact Atlassian Support…

Hi @Pierangelo Repetti You may be able to find the information in the audit log. If you are the site admin go to Administration, Jira Configuration. The audit log is under Troubleshooting and Support. CRT-F will allow you to do a keyword search. -Scott

Hi @Josh Thayne , You can restrict who has access to add comments in the "Add Comments" permission for that project's permission scheme. You will want to have your site admin create a project role for Board Admins first (Administration, Jira, Project Role (under the Security heading.) Once the role is created add the board…

Hi @Sikandros , If you are a site admin you should be able to go into Administration, select Confluence, and scroll down to "Color Schemes" under "Look and Feel." Changes you make there will be the default color scheme for new spaces. Hope this helps, -Scott

Hi @Brian Zucker, I stumbled across your post while searching on a DevOps question from team mate. Were you ever able to find an answer? There is an add-on that will sync Jira with Azure DevOps, you can try it for free for 30 days:…

Hi @David , I was searching through Community posts and found your question. I see it was posted almost a year ago, were you ever able to figure it out? -Scott

Hi @Lender , Thanks for bringing this up. It won't get much attention from Atlassian here in the Community, could you add it as a product request through the support portal? -Scott

Jira does not have that ability out of the box, you'll need an add-on for that. Tempo may be the best fit for your business case, you can check it out and get a 30 day free trial here: https://marketplace.atlassian.com/apps/1211881/tempo-planner?hosting=cloud&tab=overview -Scott

Hmmm...I don't have that on my sidebar either, and I'm the site admin and the space admin. If I hover over one of the pages it gives me the ability to drag/drop a page to change the order, but that's about it. There are a number of requests for Atlassian to give admins more abilities to customize the sidebar, this one…