Scott Theus Expert

Hi Michael, I suspect that the Global Permission for Browse Users and Groups has been disabled: * Choose > System. * Select Global Permissions to open the Global Permissions page, which lists JIRA's global permissions. * Browse users and groups to view and select users or groups from the user picker, and share issues.…

Hi Resul, I think I see what you are doing...the options I shared were for pages in Confluence, and it looks like you are printing files that are attachments to pages. Is that correct? If so...Do you have the option to edit the file? Or... If so then you should get a pop-up window in the application the file was saved as…

Hi Resul, You should be able to print them from your browser. If you are using Chrome you can click on the vertical ellipses in the top right corner of the browser window (next to the address bar) and select Print. You'll get a preview of the document so you can view it before you decide whether to print it or not. You can…

Hi @[deleted], Yes, you can do this. The site-admin will need to change the Global Permissions and the Space Permissions to allow anonymous users to access Confluence: Hope this helps, Scott

There is an existing "suggestion" for this; I don't know why it was removed in the first place but it seems like several people are unhappy and want it back. Please click on the link below and vote for it. (There is a link to vote on the right hand side of the page under "People"…

@Matthew Mensher, are you using the new Issue view where the status and other fields are pushed over to the right hand column? If so there is a "More" link at the bottom of the column that may give you what you are looking for. You may also may either have the fields excluded from the Create Issue or Edit Issue view (in…

@Sarah Dudek I updated my view to the new one and I can see exactly what you are reporting. I've entered a bug request for Atlassian Support for you, since this is going to impact a lot of people. I'll post the answer when I get it. -Scott

There's a new view??? (LOL...I'll see if I can find it :) )

Hi @Sarah Dudek, The + sign is still there, it was just moved to a different spot in the epic view: Hope this helps, -Scott

Happy to help! Could you please mark this as "accepted" so others can find it if they run into similar issues? -Scott

Hi @Bhargav Tatineni, You can raise a support ticket via this link: https://support.atlassian.com/contact/#/ The Atliassian support team is pretty responsive. Good Luck! -Scott

Hi @Frédéric BISCAY, I found a few ways to do this via an add-on or a JQL script with Server, but nothing for the Cloud version https://community.atlassian.com/t5/Marketplace-Apps-questions/Bulk-Clone-Pro-How-to-clone-entire-Epic-with-Issues-and-their/qaq-p/626470…

Can you post a screen show of the column with the incorrect text? -Scott

Hi Marco, That is not something we can help with here in the Community. You're best option is to contact Atlassian directly via their support link at https://support.atlassian.com/contact/#/ -Scott

Hi Robert, Your best bet would be YouTube. There are several demos and instructional videos out there, a search on "Jira Agile" will bring up a bunch to pick through. Here is one that I watched when I first started with Jira: https://www.youtube.com/watch?v=217g4_yFKtQ Here is the Atlassian channel with their tutorials:…

I recommend you to check if the user is properly added to the JIRA Software application access on User management. I knew I was missing something simple, the user was not properly added to the Jira software application access. Thanks for the help! -Scott

It's just a conspiracy theory...totally based in fiction...forget I said anything...that Roddy Piper movie WAS NOT a documentary...

@Meg Holbrook shhh....you'll ruin it for the rest of us! https://www.theatlantic.com/national/archive/2013/10/how-spot-reptilians-runing-us-government/354496/

I think the facial recognition algorithms are fairly accurate...It picked this one three times in a row. (Right down to the bags under my eyes....I need to get a better night's sleep, apparently.)

Oh I have to try this! BTW...file this in under the Law of Unintended Consequences: If you're interested in the history of the paining "Portrait of Charlot Pálfiová" or want to see what it looks like you may want to do a Google image search of the title. You'll find that the actual images of the painting are slowly but…

Hi Lester, Are you able to confirm that the Welcome Email is being sent? You may want to test it by setting up a test user to an email account you know is working, then deactivate that user once you verify the email gets through (I've used my personal gmail account to do this in the past.) If that is working then perhaps…

Hi Vinay, Try opining the CSV in Excel, selecting the entire column and changing the format to a Date. Hope that helps, -Scott

Hi Julian, I believe the closest you can get will be with Xporter, have you tried that one yet? Beyond that I've always either exported to a CSV file or printed the report to PDF from the browser. -Scott

Is the Due Date populated with a value? It won't show until it is. If you edit the issue and it is not there, click "Where's my field" and see if it is there, if so it is probably unchecked. Check the box next to it, go back to the Edit screen, and add a value. You can also go to "Where's my field" in the Create issue view…

@Daniel Holmes I loved the Hardy Boys! I had my father's set, before they started revising the stories in the 1950's to remove racial stereotypes. I've heard they've changes even more to use more modern science for they detective work. 

@Kimberly Deal _Columbus ACE_ let me know when you do, maybe we can meet up at Sokolowskis'. It's better than anything in North Market and could give German Town a run for the money.

@Meg Holbrook Yay! you do know what the Fresh Prince listens to every time he is going to California in a big iron dirigible! I'm sure Michael Buble could sing to everyone at Summit while they are singin' swayin' with records playin'

oh...I forgot the songs! How could I forget to say that this "Skinny Little Boy" thinks that "Cleveland Rocks," that every time I leave "My Town" I want to go back to "Ohio, that "My City (was) Gone", but not anymore! Yes, the "Cuyahoga" did "Burn On," but it's still the "Heart of Rock and Roll." ---I'm sure I could go on.

I've lived my entire life in and around Cleveland, Ohio, here's what you probably know already: * We used to have a really good basketball team, until Lebron left (again) * We have the Rock and Roll Hall of Fame (I've never been.) * We have a pretty good baseball team, I'm looking forward to the posts season again this…

Hi Rebecca! I'm looking for the same thing...were you able to find anything, or did you end up creating the reports yourself? I'm sure I can figure it out eventually, but if you don't mind sharing it would save me a boatload of time. -Scott