Ste Wright Community Champion

Hi @Gergana.Damyanova Not that I know of natively. As far as I know, the only option is to remove the validator, or don't use those "quick create" buttons. There's an open feature request and a bug which are related to this issue - vote for/watch: * JSWCLOUD-19311 * JRACLOUD-72434 Ste

Hi @Desire Langenhoven These specific instructions should help: * Ensure the Issue Key remains on your CSV file, along with the Summary - Key is required to "update" Issues rather than creating new ones * Next, as a Jira Admin go to Settings > System > External System Import * Select CSV, and follow the steps to upload…

Hi @BJ Thompson I think the summarisation of Story Points is what is key here. The Pie Chart doesn't just show Issues per Department (which is simple), it shows Issues Per Department AND Story Points per Department (eg. 2+1+3+5 = 11). For this type of metric in Confluence, you'll need an App I believe. Ste

Awesome! Let us know how you get on! Ste

Hi @Darrin Lillian Thanks for confirming the number of options. My alternative approach was going to be similar to Wojciech's - it would look something like this: * Trigger: Field Value Changed* Field to Monitor = Descoped * Change Type = Value Added * Branch: Related Issues* Type = Current Issue* Branch-Condition: Issue…

Hi @Ivan Andrieiev Are the Resolutions set manually during the transition? If yes, this could be quite difficult using Conditions and/or Validators - because the Resolution isn't set until after the transition has happened. One option is to use Automation to reverse the transition depending on those parameters - so the…

Hi @Marcel Jünge You can do this, but it's based on either days or dates So for example, if you mean the second calendar quarter of 2022 you could use either: created >= startOfYear(-9M) and created < startOfYear(-6M) OR created >= 2022-04-01 and created < 2022-07-01 Personally, I think using static dates is easier - but…

Hi @Rosana Casilli I think I've found a way to do this - although it does required two rules, and an extra custom field. Effectively, the logic is: * Rule 1: Set the last date/time a customer made a comment * Rule 2: Check for customers who have not commented on their tickets within 24 hours This is how I did it. ---…

Hi @Petr Papousek Not at this point, that's not what Automation does. Automation for Jira provides automated actions for Issues, based on triggers - with the earliest trigger for Issues being "Issue Created" (i.e post-creation). For the functionality you're seeking, Behaviours in Scriptrunner (or a similar App) is what…

Hi @MHassan Just as a first step, can you double-confirm you've followed the instructions in relation to the Global Permissions based on this page: For Issues with Global Permissions Make sure that the logged in user has allow browse user permission for whatever groups they are in - especially in the jira-users group. To…

Hi @Shlomit Yzhaki Unfortunately, I couldn't find a Power Up that could do this either. The only other reference I could find to this need was on this question, which you've also posted on. The recommendation is to use the "Trellinator" for something similar to this. You can learn how that works from this article. Perhaps…

Hi @Oranit It's quite a few different features for one tool - but I would recommend: * Check out Advanced Roadmaps, which is a Jira Premium feature. It can do some of the things you mention above. * Check out Project Management Apps such as...* BigPicture * Resource Planning, Gantt Chart, Project Management for Jira * Time…

Hi @Kanaka I assume you're using the Kanban Board function Hide completed issues older than N weeks - is that correct? If yes, on a Board, Jira classifies "completed" as any Status in the furthest right column - so if Resolved and Closed are in that column, they're both classified as "completed". You have two options here:…

Hi @Ivan Andrieiev Not sure what you're asking here - can you clarify? Are you potentially looking for help with Workflow functions? Perhaps what you're looking for is: * If the Issue is transitioned to Status "Done", Resolution "Done" * Then certain fields must not be empty Is this correct? If yes, are there any other…

No worries! If this answer helped, could you accept it? That way, other users who find this question in future know this answer can help them too! Ste

Hi @Rodrigo Alves Cricci updatedBy() sort of works here - but you can't use dynamic date functions with it, it has to be an absolute date or a number of days, weeks, months, etc. So you could have: issuekey IN updatedBy(,"<Username Here>","-7d") ^ Which shows all issues updated by a specific user within the last 7 days.…

Hi @janaki_joshi I assume you mean the Roadmap options in Jira? If yes, I'd check out: Basic/Project Roadmaps: * Basic Roadmaps Guide * Basic Roadmaps - Support Pages Advanced Roadmaps: * Advanced Roadmaps Guide * Advanced Roadmaps - Support Pages You could also check out Atlassian University, for learning opportunities in…

Hi @Kevin Medeiros Thanks - it looks like you have Xray for Test Management. I can't find a way to locate what you need in Cloud - I would recommend contacting the vendor directly to get their advice. You can view contact options for the vendor on their Marketplace support tab. Let us know if you find a solution! Ste

No worries! If you want to learn more about the different board configuration options, check out these help pages: https://support.atlassian.com/jira-software-cloud/docs/configure-a-company-managed-board/ Ste

Hi brandon.bradshaw@maritz.com As I said above, I don't believe this is possible currently - but there are feature requests for it. You also can't set the Status using JSON as it's managed by a different action, "Transition Issue". You do need the second rule to complete the transition of the Sub-tasks at this point. Ste

Hi @Shlomit Yzhaki Unfortunately, I don't believe that is possible to do natively! Ste

Hi @Frederik Krogh It depends on the App. This isn't something I've tried - but you could consider if using Automation, you could populate a custom field with the average response time (in hours?), using math expressions, then display the field on the Portal? Ste

Hi @rimma shalman You'll need some kind of Automation to make this possible. Do you have Automation for Jira, or an automation/scripting App available on your instance? Ste

Hi @Mo Omar The first part - restricting access based on various user components - is possible. You can set the visibility of Issues at an Issue level using Issue Security Schemes Note: You can't use "Watchers" in an Issue Security Scheme - but you could use a custom User Picker (multiple users) field instead. --- The…

No worries :) If this answered your question, can you accept it? That helps other users who find this question know this answer will help them too! Ste

Hi @Susak Maria Can I confirm, the Action is creating all the Issues in the template - with associated Epics, Tasks, and Sub-tasks (and their links) - based on the JQL? I assume the smart value isn't working as the Comment is a multi-line text field, and the Summary field is a single-line text field - but it should be…

Hi @Shlomit Yzhaki It's possible to add business days in a Butler rule (i.e exclude weekends). So for example the rule might be: * Trigger:* Type = Dates * Logic = when a start date is set on a card * Action:* set due date in 50 working days To set it to "in 50 working days", click now/the calendar icon which is the…

Hi @Elena Bedosti It depends on the type of searching you want to do. Some of the JQL Apps allow for certain types of searching in attachments Some options such as... * Enhanced Search * JQL Search Extensions for Jira ...do offer some additional JQL functions for searching of attachments, potentially including the…

Hi @Kristin Zimmer Where are you looking to make the comment mandatory? For example, you could do it within the Workflow by: * Creating a Screen (to allow for a comment to added; you don't need any fields on the screen) * Adding the Screen to each Workflow transition * Add a Validator to the Workflow to require a comment…

Hi @Sharon Jacobson Can I clarify what search option you're using here? If you could either provide the location in Jira, or provide a screenshot, that'd be great :) Ste