Ste Wright Community Champion

Hi @Peter Lloyd Is there a clear difference between the issues on the Board, and issues within the List? For example, are the missing Tasks "Done" issues? If yes, Done issues are automatically cleared from a Kanban Board every 14 days. This is not configureable for Team-managed, and is only possible to customise on…

Hi @Tyler Newman Can I confirm the logic here... * When a Jira issue is created * And a web address is present * Then copy that web address into a linked/related issue * Into a specific table cell ...is this correct? --- And a few questions... * Is this an existing table? * Are there other things on the table? Knowing how…

Hi @Matej Jenko It doesn't do it for me on Chrome either - does this happen for everyone? And does it happen in Incognito mode? I did find however I could... * Click/hold to select a checkbox * Scroll through the list using my mouse's wheel ^ It's a workaround, but it does work! Another workaround is to zoom-out on the…

Not a problem! If this answer helped you, could you accept it? That helps others who find the question in future know it can help them too :) Ste

Hi @Norman Walter You should be able to do this using Views: * Setup the view you want - fields, etc * Once set, click the breadcrumbs (...) in the top-right, and select Save As, and save the view * Next, select the Views dropdown list (next to the breadcrumbs), and select the option Manage views * Set your view as the…

Hi @Alejandro Cifarelli Not that I've seen - although it might be possible using Automation? Ste

Hi @Mazzettos Pinturas e Reformas Pintores em Curitiba On a Card, the Activity log stores some of this information. You can view this by selecting the Show details button in the Activity section (just above comments) You can also see a Board version of this information; open the Board menu using the breadcrumbs (...) in…

Hi @boardpresident Discounts: If you haven't done so already, you'll need to apply to receive not-for-profit discounts. See more information on this... * Help Page - https://support.atlassian.com/trello/docs/non-profit-and-educational-discounts/ * FAQ Answer…

Hi @Dhananjay_Talekar The filters appear to work for me on the Calendar view; both when using due date filters, and label filters. --- I don't believe it's possible to filter a dashboard, as it's already filtering data into various views. Ste

Hi @Alejandro Cifarelli Do you mean... * Add members to a card?* If yes, from within a card, select the Members field * Click to select users (a tick will appear next to their name) * Press the "x" to move back to the main card view * @ mention users?* If yes, you can do this in the comments section * Typing "@" should…

Hi @Paula Perret Not sure if this is useful, but I found a similar question to this on the Community. Does this answer help at all? - https://community.atlassian.com/t5/Bitbucket-questions/Re-Container-Build-exceeded-memory-limit/qaq-p/2289638/comment-id/91040#M91040 Ste

Hi @David Asch Just to confirm... * You're moving lists from one Board in a Workspace to another Board in a different Workspace * And you have access to both Workspaces * And all cards are moving fine (regardless of membership) * Apart from any card you're a member of ...is this correct? --- Is it any card you're a member…

Hi @Butch_Richards As this is for an App, it might be beneficial to contact the vendor directly for help. See their contact details on their Marketplace listing's support tab: https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows-for-confluence?tab=support&hosting=cloud Ste

Hi @Sinny Not to my knowledge; although in dark mode for me, it's light grey with white text - but I am using a browser. Ste

Hi @정영헌 If the parent isn't the trigger issue, then this should work... {{issue.parent.Field Here}} Ste

Hi @정영헌 This is a bug, you can note that this affects you here: AUTO-1225 There is a workaround: * Leave the field within the "Edit issue" action on SET (i.e to allow a value) * Set the value to {{triggerissue.Field Here}} - where Field Here is your field's name Ste

Hi @Yousuf Al Rawahi Not natively; you'd need an App to expand the available workflow conditions to restrict a transition based on two fields matching. Check out Apps on the Marketplace such as... * Jira Workflow Toolbox * Jira Misc Workflow Extensions (JMWE) * ...or another App from the Marketplace --- Natively, you might…

Hi @b_hafez The labels might be ensuring the auto-response isn't sent twice; I'd consider changing this to the action "Set entity property" in future - these are set within the issue's properties, and cannot be removed accidentally. --- Does the JQL work for your rule? Ste

Hi @Walaa Nasser I think you should check out Jira Service Management This would allow you to... * Provide clients with customer accounts, so they could raise requests with you directly, and get feedback via a help portal * You can customise information you gather from customers using both custom fields and forms, and…

Hi @Michael de Marigny You should be able to set the Parent to that Epic's specific Key in the rule, which should simplify things! Let us know if this all fits together for you! Ste

Hi @b_hafez What's the label for? Or is that not related to this rule? I'd think this JQL should work... status = "Waiting for Customer" and not status CHANGED AFTER -2d ^ This should find issues where the status has not been changed within the last 48 hours Ste

Hi @Noah Evers Can I check you're trying to change the URL using these instructions? - https://support.atlassian.com/organization-administration/docs/update-a-product-url/ Ste

Hi @Rose Ann Revilla Hover over the yellow triangle warning icon; what error does it state? Ste

Hi @Walaa Nasser Some additional information would be useful here. For example... * What does your team do? * Do you communicate with customers? Should they be able to raise requests to you? * What kinds of work do you complete? * Are any of these work types repeating (eg. on a weekly or monthly basis)? * ...etc Ste

Hi @Lynadel That's the native option for it to be done automatically. You can also do it manually - see this help page: https://support.atlassian.com/jira-service-management-cloud/docs/reopen-delete-or-download-a-form-from-an-issue/ Ste

Hi @Rose Ann Revilla This is a Jira Service Management (JSM) Project; check you have a JSM Agent license to use these features. This appears to be an issue when you have multiple Jira products in a Free license, because you get 10 JSW/JWM licenses, but only 3 JSM agent licenses. --- To check this... * Go…

Hi @Lynadel You want to reopen a closed form automatically? You might be able to do this using Automation; check out a potential solution in this answer: https://community.atlassian.com/t5/Jira-Software-questions/Re-Jira-Forms-How-to-reopen-a-form-submitted-automatically/qaq-p/2134262/comment-id/641751#M641751 There is…

Hi @Tobias Koch I'd contact the vendor about this one. You can see contact details for the vendor (Smartbear) on the Marketplace listing's support tab: https://marketplace.atlassian.com/apps/306183/capture-for-jira?hosting=cloud&tab=support Ste

Hi @Lim, Mark Ryan (Citco) The screenshot in another answer seems to suggest it would sync changes once you're back online. That's pretty common for Cloud-based platforms. Is this not happening once you reconnect to the internet? Ste

Hi @IT-Support You'd need Space Admin for this Space to access this Space's permissions. Are you not setting yourself (or in general, Site Admins) to have the Space Admin permission? Ste