Ste Wright Community Champion

Hi @fg Not that I know of at this point - but you could provide this as feedback to Atlassian? * Click the breadcrumbs (3-dots icon) in the top-right * Select Give feedback and provide Atlassian your thoughts! Ste

Hi @Marcel Risques Whiteboards is still in beta - so is being expanded on as it moves towards GA. If you have feedback which templates you'd like to see, there's a hyperlink at the bottom of the Templates menu: What templates would you like to see next? Let us know ^ I'd let Atlassian know here. You could also... * Post in…

Hi @DG You shouldn't need the Advanced section - this should work: * Trigger: ... * Action: Edit Issue* Field = Original Estimate (System)* Value = {{issue.customfield_11900}} I'd also check that the user who is actioning the rule has the appropriate time tracking permissions. Also, the estimate field will use whatever the…

Hi @Domo It depends what product / project type you're using. * Is this a Company-managed or Team-managed Project? * Is it Jira Software, Work Management, or Service Management? Ste

Hi @Miroslav Šestak It depends on the App - most of them do list those needs on their Marketplace page, or related website. Ste

Hi @ingvarr You can select the Sprint for a Task from the Fields view - but it requires the Issue Source to be a Sprint Board. Update the Issue Source first... * Go to Plan Settings * Select Issue Sources from the left-hand menu * Set the required Scrum Board(s) as the sources Next, back on the roadmap view... * Click…

Closing this one due to the new question you posted :) Ste

Hi @Cleber Marques I'd recommend in future using this Group to ask these questions - it's probably best suited :) There's a recent similar question on this I found - see a response from Atlassian on this question from September Ste

You'd need to replace Component 1, etc with your actual Component names - that was just an example. And if there's more than one word for a Component, you'd need quotation marks (" ") around the phrase - I've added these above as an example. Ste

Hi @Caravana Grupo Editorial Not at this point, but there is a suggestion to change this - see: https://jira.atlassian.com/browse/AUTO-76 But you can change the senders name though in the "Send Email" Action: * Open the Action * Click the More Options dropdown * Change the "From Name" Ste And in Portuguese, according to…

Hi @Graciela Brusa Are you on a monthly or annual plan? * Monthly: If you keep an app active, it should become billable the next month, and continue to be active * Annual: You should have received a quote from Atlassian to keep the App active (via email to your Billing Contact) - get this regenerated and pay it to make the…

Hi @Julie Kay I'd probably suggest if your company's cyber security blocks Trello, not using Trello is the best choice. Whilst Trello is of course very secure - there could be a myriad of reasons your company would prefer you don't use it. Putting company information into a blocked product seems like a risky move to me.…

Hi @Kunal Thakale You should be able to use Automation for this. You could use two rules (one for each level) - or you can do it in one rule like this... * Trigger: Field Value Changed* Field to Monitor = End Date * Change Type = Any changes to the field value * For = All issue operations * Condition: Issue Fields…

Hi @Nikita Kovalenko Looks like a site-specific issue - I'd contact Atlassian Support for this one - https://support.atlassian.com/ Ste

Hi @Zaldy Parian This could be for various reasons - I'd check... * The field isn't hidden/limited on the Project's Field Configuration Scheme * It's not restricted to specific Projects, in the Custom Field's Context * The field has a Field Context - as without one, it won't be possible to use ^ Let us know if any of these…

Hi @TP It's certainly very possible to do this! Below is some general advice, but how to set it up for you does depend on your specific company needs - reports, visualisation, portfolio management, processes, etc. I'd check out... * Portfolio management tools...* Advanced Roadmaps - available with Jira Premium/Enterprise,…

Hi @Jérôme GRIVA Is this still an issue? As it's quite specific, it might be easiest to connect Atlassian Support - https://support.atlassian.com/ Ste And in French (according to Google Translate) Est-ce toujours un problème ? Comme c'est assez spécifique, il peut être plus simple de se connecter au support Atlassian…

Hi @Jakov Kalashnikov Board reports work off the last status in the most right-hand column - could you limit the Developers' board to have Staging as their "Definition of Done"? QA would need to be on a separate board (with the 3 statuses, Staging > Released) - but if the QA process is complex and takes time, isn't this…

Hi @Sam Harris Do you already have a Workflow with an Approval step within it? If not, these instructions should be able to help. Essentially you will need: * A Workflow with an Approval step * The Approvers field (or whichever field is part of your Workflow Approval step) available for Agents to populate on the ticket's…

Hi @EricdeRuijter Was the previous Epic in the Epics Panel? Or are all Epics on the Board? Screenshots might be useful here of... * The Backlog view * The new Epic Ste

Hi @SandeepSingh R You could use Automation for this, using a Scheduled Trigger. The Scheduled Trigger allows you to schedule a Task's creation - so at a simple level you could run Task creation once a week on a Friday to create the same Task. However as you want to run Task 1 once a month on a specific Friday, you'd be…

Hi @Paul Fox-Reeks Two custom fields? It sounds like giving them access to Jira would be easier though - you're working around their access using custom designs, rather than granting access and either... * Using a product which has approvals built in - Jira Service Management, Jira Work Management (Premium - coming soon) *…

Hi @[deleted] Is this just one customer or multiple? If one, I'd get the customer to check their spam box. If multiple, I'd check customer notifications on your JSM Project first - and ensure these are set up to send emails as required. Ste

Hi @Mary Catherine Plunkett Not possible at this point I'm afraid. You could make a suggestion for this though; you can do this here: https://jira.atlassian.com/secure/Dashboard.jspa Ste

Hi @Vidya Data retention information can be found on this help page. Data retention period After you have been unsubscribed, the length of your product’s data retention period will depend on its license or plan. For products with: * Evaluation licenses – data is retained for 15 days * Free plans - data is retained for 60…

Hi @Miroslav Šestak Email might not be the best option here - as it's limited to creation, comments, etc - I'd either... * Use Automation to pass data to/from the other instance - I have seen this done, but it can get complex as it depends how much information you want to pass (eg. creation, updates, assignment, status…

Hi @kusum kishore This should work: component in ("Component 1", "Component 2", "Component 3") ^ It's the shortened version of OR. Ste

This is Jira Align, rather than Jira. This answer seems to suggest that email notifications are not supported within Dependencies: Though you can tag the relevant person in the chat section of the dependency and they are notified when they login to Align. So when the user logs into Align they should see the red…

Hi @Jagmohan The initial rule should work - it would only activate the rule if the transition was to "Done" - is that where you want it to add the Fix Version automatically? Have you checked the audit log to see what is happening? And checked there are no other conflicting rules? Ste

Hi @Oleksandr_Ruzhylo It should still be possible using IF Block - eg. * Trigger: Issue Created * Condition 1: ... * Condition 2/3: IF Block* IF...* Run actions if = At least one condition matches* Condition 2 * Condition 3 * Action: ... ^ The first condition must happen, it's a requirement to get to 2/3. But the IF Block…