Ste Wright Community Champion

Hi @brian.g That's not a native feature; sounds like you might have an Automation Rule (or similar) running which is duplicating the relationship for some reason. I'd try to find that rule and clarify why it's needed, then deactivate it if it's not required. As I say above, I'd also consider removing the link type so users…

Hi @brian.g Child issues and linked issues are two different features - there's no need to add both to issues. I'd recommend... * Review why both are needed with users * Ask users not to use is parent of / is child of, and use the official parent/child relationship * Consider removing the issue link type which has is…

Hi @John Lombardo This looks like a Team-managed Project, correct? As far as I know, it won't use the standard "Approvers" field which Jira has out of the box. AFAIK it uses a special Approvers field which is part of the Workflow - you can also create custom Approver fields... * Go to Project Settings > Request Types *…

Hi @Josh Noren This should be possible via Automation - but can I confirm... * Is this a Jira Work Management form, or Jira Service Management? * Is the form field attached to a Jira custom field? Or is it only available on the form? * How have you stored the apps as a checklist/smart values within the manual action at…

Hi @Kedren Stuart I assume you have permissions for creating issues in this Project? This isn't normal behaviour - I'd suggest as a first step... * Try on a different browser / incognito mode * Clear your cache * Ask other users on your instance if this is happening for them Let us know how it goes! Ste

Hi @AJ Canepa On your Condition, it should be setup as... * Status = Use Case Definition * Include current status = CHECKED * All others = UNCHECKED I feel like "Include current status" might not be checked, based on your explanation Let us know if that helps :) Ste

Hi @Cash Coyne Reporter is only available for display, sorting, grouping, and filtering - you cannot edit it via Advanced Roadmaps at this stage. If this is a feature you would like, you can request it via JAC: https://jira.atlassian.com/secure/Dashboard.jspa Ste

Hi @[deleted] Yes it is; you can use Guest licenses (which are free, with up to 5 per paid user) to do this. Check out these help pages: * https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/ *…

Hi @백재현/DevOps This smart value should work: {{#issue.customfield_10123}} - [~accountid:{{accountId}}] {{/}} It provides the users as a list, and mentions each of them :) I've used Custom Field ID in the place of the field name, it's a more static/secure method. Ste

Hi @[deleted] Welcome to the Community! To unarchive a card... * On your Board, select the breadcrumbs (...) in the top-right, next to the share button * Select Archived Items from this list * Press Send to Board next to the relevant card Ste

Excellent, glad it's resolved! If this helped you answer your question, could you accept it? That helps others know things they can try also in future :) Ste

Hi @Arthur Harutyunyan Assuming this isn't possible in Deep Clone, it should be possible. You could also recreate the Custom Fields in your Team-managed Project as "global" Custom Fields before you migrate, and move the data across? Might be simpler. TMPs can use shared fields as well as have their own unique versions.…

Hi @Mikhail Neverov The answer is it depends Some information (with the right setup) could be merged, like config - but I've also seen it be duplicated. If migrating multiple times, I'd consider removing the previous migration's data, and starting again. Testing into a sandbox / non-prod environment is important. Some more…

Have you tried reaching out to your internal IT Support team on this (assuming it's not yourself of course)? Ste

No worries :) If this helped, could you accept the answer? Ste

Hi @STX It looks like improvements are rolling out for this, after a bit of searching I found this discussion which seems to be somewhat aligned to your need. As it'll be a new feature, I'd recommend contacting Atlassian Support to confirm if it's available on your instance, and how it will work to confirm it meets your…

No the intent is for you to claim their accounts - i.e accounts under a domain which your business owns. Ste

It could be that, although it's more likely a setting you need to modify. Let us know what Support says! Ste

I'd consider setting the "Change Type" of the Trigger to "Value Added". That way, if a Fix Version is added (making for multiple versions), it could alert the user that the last Fix Version added was in a released state, or one of the last Versions added was. Ste

Hi @Justin Auth Yes, at present the accounts are unmanaged - that means users are creating their "own" Atlassian account using their business email. That means you can't deactivate their account (for example), even if they leave the company. With Atlassian Access you can claim your domain, and thus manage those accounts.…

Hi @naveen kumar Do you mean the Board view in a Work Managed Project? If yes, then this is a simpler board than a Software Project, and the columns just reflect the Workflow Statuses, and cannot be modified. If you mean a Software Project, you should be able to... * Go to the breadcrumbs (...) in the top-right * Select…

Hi @Ilya Niklyaev Not that I know of natively, unfortunately. Ste

Hi @Veerababu You do need to authenticate - perhaps try on a different browser, or in incognito mode as a simple first suggestion? Or, clear your cache and try again. Ste

Hi @Justin Auth Aside from a change in how they access/login, not a huge amount changes. You'll have already claimed your domain, so the users will be under your management at this point (via Atlassian Access). Once you activate SSO and enforce it via an authentication policy, the user will need to use the SSO login method…

Hi @Lucas Ferreira Yes you can do this using Automation - something like this should work: * Trigger: Field Value Changed* Field to Monitor = Components * Condition: Issue Fields Condition* Field = Issue Type * Condition = equals * Value = Story * Branch: Related Issues* Type = Sub-tasks* Branch-Action: Edit Issue* Field =…

Hi @STX Sounds like a specific use case; Jira's designed to allow for self-sufficient management of user access for Projects - which requires them to view and add users from the licensed user list. Users will still be able to go to "People" in Company-managed Projects and view a list of users to add to roles, or select…

No, not at this point. Ste

Hi @Ricardo Jacamo No automatic feature - I was simply suggesting tracking actions in Jira so they could be used in the dashboard. Ste

Hi @Ante Bagić They definitely are! See this line here: Guests are free of charge (up to 5 guests per paid user). Ste

Hi @KRISHNA CHAITANYA REMALLI Not at this stage; there is a feature request you could vote for though? Check out OPSGENIE-766 Ste