Ste Wright Community Champion

Hi @Prashanth This isn't available in native JQL at this point - there is a feature request you can vote for though, check out JRACLOUD-21711 You can search by Group if that's a potential alternative? EG. assignee in membersOf("Administrators") Ste

Hi @[deleted] Is there a consistent set of users who should be online/offline at certain times? This would involve basing the assignment on shifts/schedules, rather than whether they're logged in. Ste

Hi @Nidhi Vyas Jira Service Management is the solution I'd review - check out the pricing page for a good overview of what features are available :) Because the customer portals can work for internal or external teams, it means you could use it as both a service portal, and an intake portal for change requests,…

Hi @Jürgen Wetzel Can I confirm where you are getting this view from within Jira? Or, are you using an App? Ste

Hi @Gustavo Can I confirm what you're trying to achieve here? Is it... * When a Version is unreleased, all issues should not be able to transition to a specific Status * But, when the Version is released, Automation should make this transition ...? Ste

Hi @Jamie Gordon What are you trying to achieve with the rule? If you could provide detail on the wider rule itself also (esp. the Lookup table) - that'd be very useful :) Ste

Hi @Christian In general, Trello's details about GDPR are on this page: https://support.atlassian.com/trello/docs/trello-and-gdpr-our-commitment-to-data-privacy/ It states if you do need to contact them in relation to this, you can use the contact details in the privacy policy -…

Hi @Prashanth Can I clarify your need here? Do you mean a different set of fields in a form section, based on the user setting a conditional location field? Or, do you mean fields which have different, dynamic options based on a user's location choice? Ste

Hi @Kit Friend I'd consider whether the accidental domain adding could be managed through training and good security practices - i.e it's not a setting to never look at, it should be reviewed on a semi-regular basis. For user provisioning, I'd encourage checking out the help page on this as a good starting…

Hi @Mark Kaspersen I've seen other questions like this before, but often it does require Atlassian intervention! Ste

Hi @Quells T I gave this a go, and it's working as expected for me. Have you tried a different browser? Or a different device? Ste

Hi @Pasi Entaban You can use this smart value {{userInputs.Variable Name}} The Variable Name is the field you entered into the manual trigger information. Ste

Hi @Mark Kaspersen I'd recommend contacting Atlassian Support for this one - contact them from here: https://support.atlassian.com/ Ste

Hi @somnath.chaskar I'd recommend contacting the App vendor directly to request a demo. You can see contact options on their Marketplace listing support page - see: https://marketplace.atlassian.com/apps/1232448/ai-test-case-generator?tab=support&hosting=cloud Ste

Hi @Karthik Sure, this should work: {{#lookupIssues}} * <a href="{{toURL}}">{{key}}</a> - {{summary}} {{/}} Ste

Hi @Karthik This should work: * Trigger: Version Released * Action: Lookup Issues* JQL - fixVersion = {{version}} * Action: Send Slack Message* Content = **New version released!** Version: {{version.name}} {{#lookupIssues}} * {{key}} - {{summary}} {{/}} Ste

Hi @nrt devi I'd give the Security Scheme a go - test it out in your instance, and let us know if it works! Ste

Hi @nrt devi Just to confirm, users should only see issues they're assigned to? When not assigned, users would not see the issues? You could use an Issue Security Scheme? You could... * Create a Security Level set to be visible to Assignee, and any users who need full access to all issues * Make it the default Security…

Hi @Shasheekant Patel This article makes a recommendation of what to do. Let us know if this works! Ste

Hi @Oleg I think I have this working as required, using two separate actions... * Remove "x.y.z", and then... * Add userInputs.Version --- * Trigger: Manual Trigger* Prompt for input... = TRUE (checkbox)* Field = Short Text * Name = Version * Variable Name = Version * Action: Edit Issue* Field = Summary* Value…

Hi @Oleg Is "x.y.z" always in the same place in the Summary? Ste

Hi @Ratih Ebtania I can see DPLK-6354/3 on the left-hand sheet - but I don't see the Parent ID on that sheet. Was it removed? Or is it in another column potentially? Ste

Hi @Oleg Can you post your current rule's details (screenshots would be great). Ste

Hi @Fred Gendre I'd recommend contacting either the person who manages your Atlassian partnership internally, or your Atlassian contact. These are Atlassian's public community forums, where the majority of users are customers rather than partners. Ste

Strange! Well, at least there's a workaround on this occasion :) Ste

Hi @Oleg Can I confirm the logic is... * When the Version field is updated (not NULL) * Change the Issue's Summary to be that wording ...? Is that a standard Version field (i.e fixVersion or affectedVersion) - or is that a custom field? If custom, what field type is it? Ste

Hi @Hubert Another option I found was... * Click Workspaces on the top navigation bar * Select your Workspace * On the left-hand menu, select Workspace Settings * Select Billing from this new dropdown menu I also found this worked... * Go to the main home page * Expand the list under your Workspace (using the down arrow…

Hi @[deleted] Can I clarify how you're setting the logged hours? Usually the time tracking settings are set using an amount of time not dates. Ste

Awesome, glad it works! Ste

No worries! There's also instructions on that page of how to get there without URL modification :) * Click the Workspaces dropdown option from the top navigation bar * Select the Workspace * In the sidebar, click "Settings" * From the dropdown options, click “Billing” Ste