Ste Wright Community Champion

Hi @Ratih Ebtania Parent ID is only relevant for Sub-task issue types. It shows which Issue ID (eg. Story) is the Sub-task's direct parent, as all Sub-tasks must have a parent. You can see in Column C how each of the populated rows is the type "Sub-task" to confirm this. Ste

Hi @Sergio M. Gard Plans is only an option on Premium plans; it represents Advanced Roadmaps, which is a Premium feature. As you're on a Standard plan, it won't be an option on your instance. Ste 

Hi @Eric Stappers _ Itzos I did a quick test (using a word beginning with V) and it worked fine. Did you continue to type beyond the letter V, in case JSM needed more details to refine the search? Ste`

Hi @Hubert Do you mean reviewing your billing information? If yes, this help page should help locate that: https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/ If you don't see these options - are you a Workspace Admin? You'll need to be one to see billing information. Or do you…

No worries! If you need any assistance with the Automation Rule, just let us know :) Ste

Hi @Yingyi This should work: * Trigger: Field Value Changed* Field to Monitor = Start date * (1) Action: Create Variable* Name = previousDate * Smart Value = {{changelog.Start date.fromString}} * (2) Action: Create Variable* Name = currentDate * Smart Value = {{changelog.Start date.toString}} * (3) Action: Create Variable*…

Hi @Shubham Saini There aren't any default festival-aligned themes Atlassian release - but it is possible to customise your own instance's look and feel. So you could change things like the logo, favicon, or site's colours to align to different events during the year? --- I'd check out these help pages for... * Jira…

Hi @rabia sial It depends what tasks you'd be tracking in Jira, Confluence, etc. The good thing is though that you can try some of Atlassian's products on free user tiers For example, there are free versions of... * Jira Software - https://www.atlassian.com/software/jira/pricing * Jira Work Management…

Hi @Saira I don't believe it's possible to influence or customise the define responses at this stage; you can judge the responses though (good/bad), to help AI continue to learn and improve it's outputs! If this is a feature you'd like to be considered though, I'd suggest it…

Hi @Giovanni Melai There's some trust information on Atlassian Intelligence you can check out - see: https://www.atlassian.com/trust/atlassian-intelligence Otherwise, I'd contact Atlassian directly to get their response; you can do this via: https://support.atlassian.com/ Ste

Hi @lucky nath Is this the App you are utilising? - https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-management?tab=overview&hosting=cloud If you're having issues with Dynamic Forms, I'd consider... * Contacting the vendor for direct assistance - check out contact options on their Marketplace…

Hi @최은영 Jira's issue numbering is not possible to modify - it counts sequentially from 1 upwards. You might be able to use Automation to populate this into a custom field though - for example... * Create a custom text field for Sub-task Key * Populate the numbering via Automation (based on Parent Issue Key + -1) ...but…

Hi @Yingyi This should be possible - can I confirm the logic is... * Issue A blocks Issue B (i.e Issue B is blocked by Issue A) * If Issue A's start date is modified * Update Issue B's start date with the same amount of days ...is this correct? Ste

Hi @Eduardo Amaral The Timeline in Jira Software does require Epics to be active - without them, the Timeline won't function. There's a few alternative options though: * If you have Jira Premium, you could use Advanced Roadmaps to create this view * In Jira Work Management, a Timeline does not have to have Epics * Look for…

Hi @Christopher Everett For DC, this should work: [~{{issue.assignee.name}}] Change "assignee" to the relevant field (eg. reporter, etc). Ste

Hi @Lesley Hamel I've give this a go: summary ~ "\"XXX999\"" Ste

Hi @Evan Turner That would likely be a second rule - but this should work: * Trigger: Field Value Changed* Field to Monitor = Story Points * Condition: Issue Fields Condition* Field = Issue Type * Condition = is one of * Value = Task, Story, Bug - i.e Epic children * Condition: Related Issues Condition* Related Issues =…

I tried with that exact setup and it worked. Is there anything in the Issue's History post-creation? Is the Approvers field blank post-creation, or populated with incorrect information? Ste

Hi @Waheed Shaik Is this still happening? This was an incident on 22nd November, see https://jira-software.status.atlassian.com/ - but should now be resolved Notification emails sent with @unknown mentions Resolved - Between 02:15 UTC to 09:15 UTC, we experienced issues sending notifications for Confluence and Jira…

Hi @Prasad Gowda Welcome to the Community :) Could you describe your issue in more detail? Are you not able to create Pages in a Space perhaps? --- I would check your Space Permissions as a first step - you'll need to find a Space Admin, then they can... * Select Space Settings (left-hand menu) * Under the Space…

Hi @Gregory BENARD This isn't possible using native Workflow functionality; you're going to need an App to do this type of comparison - some options include... * Jira Misc Workflow Extensions * Jira Workflow Toolbox * JSU Automation Suite * ...or another App from the Marketplace --- You could use Automation as an…

Hi @Seth Efrat It should work when modifying the Workflow Scheme. Is it simply not there when using "Add Workflow"? Are you sure you have the right name (eg. copies sometimes have "Copy of" or similar in front of the name)? Ste

Hi @kalaimani Glad it's working! You could also just leave the field empty in the rule, and that counts as NULL. Ste

I did try your specific scenario (custom single user picker, Approvers field) and it worked for me. Is the Approvers field on the Screen? Ste

Hi @supportadmin Is the text field set to Wiki Style Renderer, i.e rich text? Without this, it won't recognise the markup. You'll need to be a Project Admin to check this, but a Jira Admin to modify it: * Go to Project Settings > Fields * Check if the Renderer for this field is "Wiki Style Renderer" * If it is "Default…

Hi @Andrew Lord JQL's results are always a list of issues; given this is a relatively new feature, I'm not sure it's possible to get a list of Organizations in this manner. I did try using the native Organization search bar, but it didn't seem to work with the custom detail. You could make a feature request for this?…

Hi @Lara Sousa It is possible, but only if each Board was using separate Issue Types. Issue Types can have different Workflows, Screens, and Field Configurations within Jira - so you could have... * Story - Story Workflow * Bug - Bug Workflow * ...etc ...but it's not possible to have 2 different Workflows for Story…

Hi @Harut Avetisyan JQL will search for existing issues - so it could look back 24 hours from today to yesterday. There's a few options with date searches: * Date/Time: Your JQL above * Timeframe: This could give different results depending on when it is run. You can use this for different time periods - like weeks, days,…

Hi @Taoufik Karboubi This is standard for Cloud URLs - however, custom domains is a WIP for Atlassian, see CLOUD-6999 and the public roadmap Ste

Hi @Zaldy Parian It might be linked to this bug, JRACLOUD-73278 - however, I did try this and it worked for me. Are you sure there's not a conflicting post-function, script, or automation rule which might be causing this? The alternative is to use Automation to do this instead :) Ste