Ste Wright Community Champion

Hi @Justin Peters Can I confirm you want to get as results... * Initiatives which are in the Statuses Closed, Under Refinement, or New * That have direct child Epics which are In Progress ...is this correct? --- Have you tried this? issuetype = Initiative AND status IN (New, Closed, "Under Refinement") AND issueFunction in…

Hi @Dane Can I confirm the rule is... * When a Sprint starts * Create a Story called "General Tasks" * And then create several Sub-tasks ...is this correct? I assume the Sub-tasks are static (i.e you'd create a number of separate Sub-tasks through Actions, one per user)? --- If yes, this rule should work... *…

Hi @Alex Kemple How old are the issues in "Done"? Are any over 14 days old? It looks like you're using a Jira Work Management Project, based on the List View. If yes, this help page confirms... You’ll only be able to view a done item in the Done column for 14 days of it being moved there. After 14 days, the board will omit…

Hi @A_M_ Whilst likely possible using Scriptrunner - do you have Automation within your instance? This native feature could be used to do this as an alternative. Ste

Hi @Deanne Wilson Assuming this is a Company-managed Project, I'd first check if this Project has more than one Screen, one for the Create operation, and another for Edit/View. To check this... * Go to Project Settings > Issues > Screens * Expand the relevant Screen Scheme (per Issue Type) * Check if the Screens differ…

Hi @Subash C_B_ Echapuram I'd check out Advanced Roadmaps as a first option - see: * https://www.atlassian.com/software/jira/features/roadmaps * https://www.atlassian.com/software/jira/guides/advanced-roadmaps/overview#what-are-advanced-roadmaps This is a feature of Jira Premium and Enterprise plans. Ste

Hi @Colin Dawson Welcome to the Community! I'm assuming the field on an Epic-level and child-level is a Number field? EG. Story Points? --- If yes, a rule like this should work... * Trigger: Manual trigger from issue * Condition: Issue Fields Condition* Field = Issue Type * Condition = equals * Value = Epic *…

Hi @Wendy Grapentine Not sure of the exact need here, but you could setup a rule which comments when a field is updated, with the current and previous value? For example... * Trigger: Field Value Changed* Field to Monitor = Field Here * Action: Comment on Issue* Comment = Field Here's value has been changed. The previous…

Hi @Raphi Levine I don't recall the boards doing this - but if this isn't working as before, I'd report it via https://jira.atlassian.com/secure/Dashboard.jspa Ste

Hi @Mike I assume as you're on Free Plan you... * Aren't a Space Admin for this Space, and... * Cannot edit the permissions to make yourself one ...is this correct? Are there any other users in your instance? Are they able to delete/archive this Space? Ste

Hi @AS Answers below... * There's no notifications for adding a Team to the field at this stage. You could use Automation though to send a custom notification either via email or as a comment? * Not at this point, but there are feature requests you can vote for - check out JRACLOUD-80976 or JRACLOUD-80847 --- In terms of…

Hi @Adam Rosenbaum I assume when you state "link their Tasks" you mean set a child's parent as the Epic? If yes, the Trigger Issue Linked won't work, as this is for sibling relationships (eg. blocks, clones), rather than a parent/child relationship. --- Instead a rule like this should work (which is triggered from the…

Hi @Humberto Marasi Natively, this isn't possible - there have been feature requests for this, such as CONFSERVER-2524 You'll need to either... * Use a prefix (eg. P1:, P2:, etc) * Use an App that allows for this functionality - such as Duplicate Page Titles (Same Page Titles) Ste

Hi @Veibha Subramaniam For this one, I'd contact Atlassian Support for more direct assistance - https://support.atlassian.com/ Ste

No worries! If this answer helped, could you accept it? That helps others know this answer can help them too :) Ste

Hi @Terrell Gray You should receive the emails by default - have you checked your spam as a simple first step? Ste

Hi @Jasna Stefanovic This is a public community - so best to not post images with your email addresses visible - I've removed the image. As all users are Admins, you likely can't login as them - but if you had a user who was not an Admin, you should be able to use this feature. Being a Free instance should not change this.…

Hi @Shelly Duggal If you create an Issue for this Project in the Backlog view, what happens? Does a pop-up mention if the issue is not visible? * If yes, it means there's something in the filter and/or board configuration limiting its visibility * If no, have you got a quick filter or similar set on the board, which might…

Hi @AJ You can get the Issue History via the API - although it could be quite a lot of work for your specific need. You mention "Status Colour" - is this an App you're using? Ste

Hi @Jasna Stefanovic You'll need to be an Admin - likely an Organization Admin - to do this. It might also be possible for Site Admins and User Admins. You could ask the original Admin to set you up as an Admin also? Ste

Hi @Eric Esparza If you export "all fields" when exporting a CSV, it should include the comments. You can do this from... * Filters (top navigation bar) > View all issues * Search for the relevant issue * Select Export in the top-right corner * Select from the dropdown Export Excel CSV (all fields) Ste

Hi @Jaspreet Huda This is a public community, so I've removed the link from your post. I'd first check with your internal IT/Admin Team, to see if they can help recover this page. It might require reworking of the migration, or could be a simple issue like its become restricted content. If you are the Admin though, you…

Hi @Adam Rivera Sprints are not locked to one specific Board or Project - if you have issues from 2 Projects in 1 Sprint, then it will... * Appear in both Board locations (where Issues are part of the filter) * Be edited / closed in all locations - as it's only one Sprint, not multiple --- If there should be 2 separate…

Hi @Jasna Stefanovic As in, login as another user? If yes, check out this help page: https://support.atlassian.com/user-management/docs/log-in-as-another-user/ Ste

No worries, glad it works! :) Ste

Hi @Wade Stout Manually, you can move the ticket... * Go to the Issue's main view * Select the Actions menu (breadcrumbs (...) in top-right corner) * Select Move from the list * Select the new Project and follow the instructions You can also use the keyboard shortcut whilst on an issue - press full stop (".") and search…

Hi @Ian Guyette Is "Part 1" the full name? Or is it something like "Part 1.pdf" You need the ".pdf" part also if yes. So it would be... Part 1.pdf,Part 2.pdf,Part 3.pdf Ste

Hi @Liz T The Team field isn't available as a direct field in Automation, but you can still access it via the Advanced option. --- Prerequisite You'll need the Team custom field ID, and the Team ID. Custom Field ID... * Go to Settings (cog icon in top-right) > Issues * Select Custom Fields from the left-hand menu * Search…

Hi @Veibha Subramaniam Often it's easiest to... * Get your IT Team to reactivate the previous Admin's email address * Reset their Atlassian account password (if needed) * Login and set your own user account as an Admin ^ Is this an option at your organisation? Ste

Hi @Laura Merino Diez You could do this using JQL and some investigation - for example... Search for issues that were in that given Status within your timeframe, and were not modified - eg. status was "In Progress" and NOT status changed DURING (startOfYear(-1), endOfYear(-1)) Then, access each relevant issue and look…