Ste Wright Community Champion

No worries, glad it worked :) If this answer helped you, could you accept it? Ste

Hi @Dean Milenkovic You'll need to use a Global Automation rule for this - you'll need to be at least a Product Admin to create these, then go to: * Settings (cog icon in top-right) > System * Select Global automation from the left-hand side --- You can use a Branch in your rule to refer to another issue as the receiver of…

Hi @pang0018 Your username is likely associated with an email address from when you set it up. Have you tried using your email address to login? Ste

Hi @Caleb Park You need to press the breadcrumbs (...) next to the Delivery Date's text box (the one you have pointed to in red text) - and select "Copy from..." Then, click on the text which appears, which is also a button, and set the issue to copy from to the Trigger Issue. Ste

Hi @pang0018 This is a public community, so best to not post your email address in your question. I've removed it. I would recommend contacting Atlassian Support for this query. Ste

Hi @Rob Rough Where are you clicking on the icon from? A screenshot might be beneficial here. I just tried it using this approach: * Go to a Board's backlog * From the Epic panel on the left-hand side, select an Epic* If the panel isn't there, press "E" to open it * Press the button View Details * Click on the colour icon…

Hi @Helmut Schreiber Is this using Advanced Roadmaps? If so, you'll be able to add those 2 additional levels - there's unlikely to be a technical problem, but I'd be considering instead what those levels will represent - and how many levels users can reasonably manage for as part of their breakdown of work? Ste

Hi @Rob Rough Once you're viewing an Epic's details - you should be able to click on the colour icon, and then select a different colour. Ste

Hi @morozov What version is your Jira instance? Ste

Hi @Mahesh Vecham I'd probably check out Resilience At Scale as a starting point on performance. There are additional links from there to Architecture, etc. Ste

Hi @serge calderara * Yes, for any domain you "manage" you can manage user access through AD. See this help page on user provisioning for more information. * Yes - but you would not have ownership over their details (eg. name). Either the user directly, or another Org, would have this ownership. You'd have access over just…

It's not the first time I've seen this asked. Perhaps it's worth raising this as a suggestion via https://jira.atlassian.com/secure/Dashboard.jspa? Ste

Hi @rhylton You can get the Sprint IDs from... * Searching in JQL - when you select the Sprint, the ID appears in its place * Sprint Report - check this report on your board; the ID is in the URL* eg. ...?sprint=3 Ste

Hi @serge calderara Then your option is to use the external user security as I mentioned above. Ste

Hi @Gerardo Dalena It's likely because the Select List field is being read based on the option IDs, rather than the name of each value. You could use a variable to get around this: * Action: Create Variable* Name = SelectListText * Smart Value = {{issue.customfield_10191}} * Action: Log Action* Message…

Hi @serge calderara You can claim multiple domains - but as I say, only one Org can claim each domain. That isn't to say you can't have multiple instances under that Org (eg. multiple separate Jira instances). If the vendors do not have their own Atlassian Access Org, you could... * Claim and manage their domain, and... *…

Hi @Sherif Sayed Customers can't see the board; there's no native feature to allow for that. In terms of the list view, it might be easier to set up a test Project and view it from there: * Go to the Customer Portal * Create a few tickets * Click the "N Requests" button in the top-right * View one of the options (eg.…

Hi @Chiara Renna So it works on the same browser in Confluence? And other types of copy/paste work (eg. words)? If yes, I'd consider contacting Atlassian Support for this one! Ste

Hi @Sherif Sayed This type of Project (looks like a Jira Work Management one) will require users to have a licence each. I'd recommend instead checking out Jira Service Management, where tickets can be raised/viewed by customers - and customers are not a billable user. They'd get access to each of their tickets, and be…

Hi @Gerardo Dalena What are you specifically trying to achieve using smart values? Ste

Hi @serge calderara Atlassian Access only allows one Organization to have claim to a domain - so it's unlikely you'll be able to claim each vendor's domain, nor want to. You have two options here... * Give each vendor access via your AD / identity platform (eg. provide them an email address with your domain) * Allow them…

Hi @Tim It's not available at this point, but there is a feature request for this. Check out JRACLOUD-75719 Ste

Hi @Bharath Kumar S This is a public website - it's best to not post users' email addresses here. I've removed them from your post. Have you asked any of these users to check their... * Personal email notifications settings? * Spam folder? If neither show any issue, I'd recommend contacting Atlassian Support for this one…

Hi @Chiara Renna Have you tried... * A different laptop/PC? * Clearing your cache? * Using Paste on a different website and/or product (eg. Word)? Ste

Hi @Bhuushan Jaju You need to put the parent issue into the field "Parent Link" If it's not on your Screen, best to add it to the child issue's screen. Ste

Hi @Patrizia Flunger This isn't a native JQL feature. IssueFunction is usually related to an app - was this app potentially uninstalled or deactivated? Ste

Hi @Chiara Renna What happens exactly when you try to copy/paste an image? And does this happen for just you - or multiple/all users on your instance? Ste

Hi @morozov You're definitely in the jira-users Group? Does this happen for all users, or just yourself? Ste

Or, provide screenshots of your setup. As I say I tried this and it worked. Ste

Hi @Lesley Hamel I don't know of a native way of doing this. Could you use Automation for this? For example... * Create a checkbox field, with one value (Yes) - named "XXX999 Format?" * Populate the field via Automation if that format is used in the Summary ...then use that field in the JQL instead? Ste