Ste Wright Community Champion

Hi @Muhammad Moazzam Hassan Can you provide some more information... * How does your existing rule work? Screenshots and/or details of the rule would be useful * What other holidays would you like to skip? Ste

Awesome, glad its working! The rule can take a few seconds to activate - it is completing some more complex logic :) Ste

Hi @Rustem Nygmet We're having this discussion in two separate questions. I've responded to this question here: https://community.atlassian.com/t5/Jira-questions/If-the-project-was-deleted-how-can-it-be-restored/qaq-p/2548860 Ste

Hi @Rustem Nygmet As I say, we cannot confirm who your Jira/Product Admins are - most of us on the Community are just normal users like yourself! You can try to contact Atlassian Support and see if they can help locate your Admin - but contacting your internal IT Support Team or asking your colleagues who the Admin is is…

Hi @Rustem Nygmet We wouldn't be able to confirm who your internal Admins are. I'd try contacting your IT Support Team or similar? Ste

Hi @김지욱 I checked on a few of my Projects and I also do not have this button anymore. I'd contact Atlassian Support via https://support.atlassian.com/contact/#/ to report this issue. Ste

Hi @Rustem Nygmet They're an Admin of the entire instance. Assuming this is a Team-managed Project, non-Admin users can be granted the right to create these. But restoring from the trash is not available to those users. Ste

Hi @Achmad Rifki What's the trigger to copy the Component Lead to the Watchers field? Is it a transition for example (changing statuses)? Ste

Hi @kitty.miranda You need to use the Custom Field ID for the number field (i.e RAID Severity) not the RAID Level select list in the "raidlevel.get" smart value. This is to allow you to compare RAID Severity to the Key set within the Lookup Table. Ste

Hi @Rustem Nygmet A Product/Jira Admin can recover it. They need to... * Go to Settings (cog icon in top-right) > Projects * Select Trash from the left-hand menu * Locate the relevant Project * Then, press the breadcrumbs (...) on the right-hand side of the Project's row - and select Restore Ste

Hi @Rustem Nygmet Deleting a Project deletes it for everyone. A Product/Jira Admin can recover it though. They need to... * Go to Settings (cog icon in top-right) > Projects * Select Trash from the left-hand menu * Locate the relevant Project * Then, press the breadcrumbs (...) on the right-hand side of the Project's row -…

Hi @Rustem Nygmet I assume the Project still exists - it hasn't been deleted? If it is still active, something has changed or it'd still be visible - can you ask the Project Admin to check? Ste

Hi @Sancket Sawant In Cloud, Jira and Confluence are connected natively out of the box. What are you trying to do between Jira and Confluence? If you can give us your specific needs, we can help suggest how to achieve them! Ste

Hi @Achmad Rifki Can you confirm what you need here? Is it to add the lead of a Component as a watcher? What would be the trigger for this happening? And why is Automation not a suitable option to do this? Ste

Hi @Rahul Natively, this isn't possible within the same Project. One alternative is to use Automation to manage this? For example... * If an issue is Assigned * And the Issue Type is not Sub-task * And Assignee is not in Group A * Then un-assign the issue * And let the user know that user cannot be an Assignee of a…

Hi @Rustem Nygmet This likely means you don't have permission to access the Project - something hasn't been granted correctly. Are you a Product Admin trying to give yourself access? * If yes, let us know so we can provide more specific instructions* Also, is this a Team-managed or Company-managed Project? * If no, I'd…

Hi @박성민(학해) The Story is a Swimlane, rather than it being in the To Do Column. If you clear the search box, and open the swimlane, it will likely show the Sub-tasks within it. The Story is still "Done" though, and would be in the Done column if you weren't grouping the Swimlanes based on Story-level (i.e parent of…

Hi @박성민(학해) It looks like the issue is already in "Done" based on the red box around the green Status. What's the issue here? Is it not showing correctly on the Kanban Board? Ste

Hi @김지욱 I'd still try one/both of the above as a first step. Have you tried adding yourself to the Project Admin level in the Project, see if this rectifies the issue? Ste

Hi @AJ So it's a custom field - what type of custom field is it? And are the options words, or emoji's (eg. coloured icons)? --- It might be simpler for future issues to do the following... * Create 3 Custom Fields...* Blocked Start Date - when Status Colour became Red * Blocked End Date - when Status Colour became Green *…

Hi @24h Valiantys Support I've tested this on v9.5.0 and it allows me to @ mention from the board view. --- Is this functionality working from the normal issue view? If no, do users have access to the Browse Users global permission? This is needed when @ mentioning users. To check this... * Go to Administration (cog icon…

Hi @김지욱 I'd check... * You have access to Jira Service Management Projects as an Agent, and... * You have Project Admin access to this Project, as per the Permission Scheme ...even though you're a Jira Admin. Let us know if these two things are in place. If not, I'd action them and see if the Components create button…

Hi @Adam Rosenbaum Yes, that's the Parent field. Atlassian is deprecating the "Epic Link" field soon - see this article - replacing it with Parent. So using this option in the rule is more future-proofed. --- The rule works as follows... * When an issue's parent field (eg. Epic Link) is modified, trigger the rule * If...*…

Hi @nasiruddin.nordin This worked for me. I used the Custom Field IDs... * A = 10123 * B = 10456 To get B-A... {{issue.customfield_10456.minus(issue.customfield_10123)}} Ste

Hi @getgacha idn , @MC There was an incident for Trello on 30/11/2023 which is now resolved - see: https://trello.status.atlassian.com/ Is this still an issue for you now? Ste

Hi @will There was an incident for Trello on 30/11/2023 which is now resolved - see: https://trello.status.atlassian.com/ Is this still an issue for you now? Ste --- And in Portuguese, according to Google Translate... Houve um incidente no Trello em 30/11/2023 que já foi resolvido -…

Hi @Paloma Masson Silva There was an incident for Trello on 30/11/2023 which is now resolved - see: https://trello.status.atlassian.com/ Is this still an issue for you now? Ste --- And in Portuguese, according to Google Translate... Houve um incidente no Trello em 30/11/2023 que já foi resolvido -…

Hi @Camila Arenas Manjarrés Can I confirm the logic is... * When a user created a ticket * And populates these 3 fields with "bad condition", "regular" and/or "not current"* At least one needs to be populated like this * Send an email to the Assignee to alert them ...is this correct? --- If yes, a rule like this should…

Hi @Stefan Kløvning You could try to create the Sprint using a web request in Automation - check out this answer which can guide you through this process. Ste

Hi @[deleted] You can do this - but I'm unclear on what you mean by "summary" in the question. Can I confirm are you picking up the Start Date / Due Date from the child issue's... * Start Date / Due Date fields, or... * From the Summary field? If (1) - does summary refer to a specific date within the child issues? EG.…