Ste Wright Community Champion

Hi @Daniel Park The text above is printed on the beta page you activate Whiteboards from. That links to multiple locations which talk about security-related information. Aside from this, more specific questions will need to go via your Admins. Ste

What about a coloured dot based on the Status? Not the same I know, but possible using Automation and emojis. Ste

Glad it works! If this answer helped, could you accept it? Ste

Thanks for confirming @Riki YAMASHITA If you need help setting up an "Issue Security Scheme", let us know :) Ste

Hi @Jamie Konwinski What are you doing with the variable? Assuming I'm reading the need correctly... * When Scheduled, create an Epic * And then, create a Story, and link it to the Epic ...this should work: * Trigger: Scheduled * Action: Create Issue* Issue Type = Epic* Branch: Related Issues* Type = Most recently created…

Hi @Brandon Barlow You'd need the Issue Security Scheme only in Projects where issues should have restricted vision. You'll need to be a Jira Admin to create/associate these: * Go to Jira Administration (cog icon in top-right) > Issues * Select Issue Security Schemes from the left-hand menu * Press the hyperlink Add Issue…

Hi @Andrew The "Template" item is an issue in itself, is that correct? If you can confirm I can look at how best to clone it or create "from" it. I'm thinking it might be best to use a manual trigger and then ask users to create Bugs from the Template Bug, etc. There might be other options too - eg. * When an issue is…

Hi @Adam Rosenbaum Apologies, I'm not quite sure what you mean above. What's the rule you're trying to create in relation to solo issues, and issues with children? Ste

There's a free App if that helps? Check out Default Values for 'Create Issue' screen Atlassian did also start working on this for Description and Priority, but the work was paused back in April - see JRACLOUD-4812 Ste

Hi @Jeroen Kotterlink You're migrating from one instance to another instance? If yes, check out this help page: https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/ Ste

Organizations and Customer Permissions will handle that. You can have as many customers as you like in one Project :) Ste

Hi @Greg Cook I think it's related to Bamboo(?) - possibly Bitbucket Pipelines. I do know you can't remove them - System Workflows are read-only, as are their Statuses - see this help page for a more detailed explanation There's a few workarounds on there also you can utilise, in relation to Statuses. Ste

Hi @Savvas Radevic Have you tried contacting the vendor of this App, to see if there's an alternative they recommend? Not sure on the exact functionality you need, but there's Apps like... * Subcomponents for Jira * Calculated and Other Custom Fields - there's a shared component field * Configuration Management Toolkit -…

Hi @Surjan Pritraj Have you used the instance recently? You can try via Atlassian Support: * For the first dropdown, select My Account * For the topic, select Help with a deactivated site * Populate the details --- In relation to deactivation policies, see this help page for more information, specifically this section:…

Hi @Riki YAMASHITA Can I confirm if it is... * Assignee A/B can see all tickets, but their queue limits which ones are visible to them as a priority, or... * Assignee A sees all tickets, but Assignee B only sees escalated tickets. IE if a ticket is in L1, Assignee B would not be able to view it even if they wanted to. ---…

Hi @Andrew It depends how you're creating templates internally - can you confirm this for us? And when you say templates - do you mean... * Templated wording for a rich-text field (eg. Description), or... * Templated Issue population (i.e multiple fields), or... * The Project's configuration (eg. what Workflows, Screens,…

Hi @rohini_gautam You'd need separate Projects to have separate Portals at a simple level. Are their Request Type forms going to differ? You can setup JSM to have multiple clients in one Project, using the same forms, but limit their visibility of requests to each specific Organization. See this help page as a good…

Hi @Richard Beltramé There's a list of startup problems you can troubleshoot here: https://confluence.atlassian.com/confkb/confluence-startup-problems-troubleshooting-180846988.html I'd also reach out to Atlassian Support for assistance. Ste

Hi @Laura Hanna You can't link Story B as a child of Story A natively - unless there's two different Issue Types in use. Is this using a linked issues relation - even if it's called "is parent of / is child of"? --- You can check this via the issue view for Story A. It'll either show its children, or its linked issues. Ste

Hi @Nives Kolaric-Penman Do you need Change Start Date and Start Date to both be on the Form / Create Screen? Couldn't you either... * Just have Change Start Date, and automate the population of Start Date (and subsequently, Due Date from Change Completion Date) * Remove Start Date / Due Date, and just use the two Change…

Hi @Shreeja.j Shreeja.j Can you clarify what you mean by "unique scheme"? There's a Default Scheme which Atlassian provides as part of the "official templates" - you then can either... * Modify these Schemes, or... * Create your own - which are separate to the default, but don't have to be unique per Project ...is this…

Hi @Laura Hanna Welcome to the Community! What is the rule in relation to Story A creating Story B? And how are they linked? You mention a child of Story A - is that the official hierarchy with two different issue types? Or a linked issue relationship? Ste

Hi @PNG Jira Lead I checked the email and the links are there - but they do link to redirects! I've let Atlassian know also :) Ste

Hi @Marco Wang You need to contact your own Admin team internally - we can't help you from here. As I say, usually the Admins would be an IT Support team, or DevOps team, or something similar to that :) Ste

Hi @Daniel Park Atlassian's Trust Center has quite extensive documentation on security in general - https://www.atlassian.com/trust For betas, these are products applied on customer instances, so they'll have gone through a level of rigour up to that point. Atlassian usually mentions what EAP, alpha, or beta access means…

Hi @Marco Wang Is this on your company's Jira instance? Usually when it says "contact Administrator" it means your internal Admin. I'd try contacting your own company's IT Support Team or similar. Ste

Hi @PNG Jira Lead The email should have links to the relevant pages - see all the links and advisories on this page: https://confluence.atlassian.com/security/security-advisories-bulletins-1236937381.html Ste

It's not something I've seen natively, there are some suggestions around language features - eg. JSDCLOUD-4647 - you could vote for? I think the multi-Project option is likely a good starting point, but an alternative would be to check out App options on the Marketplace. Perhaps Apps like this one could help in some way?…

Hi @Matt Richards I don't believe there is - from the same help page: Delete a field You can delete fields anytime except those that are system fields. Keep in mind that once you delete a field, you won’t be able to retrieve it. Ste

Hi @tfetner Do you have Space Admin permissions to that Space though? Site Admin doesn't guarantee that the "Site Admin Group" has been granted Space Admin permissions. Could you ask a current Space Admin to check? Ste