Ste Wright Community Champion

Hi @Christopher O. CBC Check out this help page, which provides details on providing help in multiple languages. Based on your requirements above, I wonder if changing your service project's default language would work - and having two separate Portals (thus two separate Projects, and two separate URLs). You would need to…

Hi @Matt Richards Just as a simple first option - can you recreate it, using these instructions? Ste

Hi @Sherif Sayed Could you move to a free trial of Standard or Premium perhaps, so you can test permissions? Ste

Hi @Adam Rosenbaum I think you'd need a Global or Multi-Project for this one, as it's referencing at least 2+ Projects. Ste

Hi @Greg Lentz Could you provide us some more information on how this works today? Is this done using Automation? Is the aim to publish 30 days of Tasks with relevant information? Ste

Hi @Danial Rasti Which setting were you using for Security Levels in a Team-managed Project? I don't believe this is an option at present. If you're using a Company-managed Project though, you could do this... * Use an Issue Security Scheme, configured to the specific users who need Bug access * Use Automation to modify…

So should each Group see just their own issues in every Project, or all those within a Project regardless of Company? Ste

That could be the issue. It should work from outside of that as well, but could be getting limited because you're setting the Request Type (rather than creating a non-Request Type issue). Ste

Hi @Bin Did @Marc -Devoteam-'s suggestion work for you? Ste

Hi @G_ Thomas Hedlund There shouldn't be a need to delete your Boards - as stated on this help page: If you decided to downgrade to the free plan, you'll see a list of the 10 most active Workspace boards that will remain open, and any other boards will be closed but not deleted. Extra boards can be closed prior to…

Hi @Andras M Is the Sprint a static component of the rule (i.e the rule would always assign Sprint ID 529 for all issues created)? Or could the assigned Sprint be dynamic based on some other conditions? Ste

Hi @Danial Rasti Assuming this is a Team-managed Project (based on where you posted this), you should be able to do the following... On one of your Projects... * Go to Project Settings > Access * Select the button Change project access * Make the Project Private This will limit that Project's visibility. Repeat this…

Hi @Mira Are you asking how to recover something you deleted from Trello? If so, deletion is permanent as far as I know - for example, see this help page: Deleting a card is permanent, and deleted cards can't be restored. If you just want to clear the card off of your board, you can archive that card instead so that you…

Hi @Andréas Cohen Hierarchical views in JWM Timeline is not supported at this point. There is a feature request for this you can vote for; check out JWMCLOUD-111 Ste

Hi @Danish Akhtar Can you clarify which Summary tab you're referring to? A screenshot would be beneficial here :) Ste

Hi @Brandon Barlow It depends how access is setup. Does each Company have their own Group? Or is there some other setup in the back-end? Ste

Hi @Robert L. Nowitzke Can I just confirm you want to update a Text Field (multi-line) with the most recently added comment, and the comment's timestamp? Is this any comment, or just customer facing or internal ones? Ste

Hi @Ashley Honeycutt A link to a Request Type in a specific Project shouldn't change, assuming you don't delete it or similar. Ste

Hi @Enzo Luciani Simple checks first... * Is it working for any other email domain (if you have one to try)? * Have the users checked their spam folders? * Are you receiving any notifications? Ste

Hi @Jahnavi Pathak It isn't possible to modify what fields show without hovering. There is a feature request you could vote for - check out JRACLOUD-36490 Ste

Hi @Ashok Chotai Could you provide details of your current rule? Either screenshots or an explanation would be great. This will help us to fit the new requirement into the existing rule, rather than potentially providing misaligned advice :) Ste

Hi @darren liew You can check out specifically what a Guest is classed as, and what they can do, on this help page: https://support.atlassian.com/trello/docs/board-guests/ Ste

Hi @Jesus Walker There's no native way at this point - there is a feature request you can vote for though, check out CONFCLOUD-41285 I'd consider an App for this type of functionality - such as... * Great Gadgets for Confluence * Table Filter and Charts for Confluence * Custom Charts for Confluence * Dashboard Hub for…

Hi @Bin There are smart values for SLAs - see this help page which has a good explanation of how to use these. The Automation Rule will trigger the SLA though if it adds a comment - if you are sending the user a direct email this might be different (although it would move the customer's experience outside the service…

Hi @Paul Mandrafino How are you navigating to the board specifically? Is it via Jira (eg. go to Project, click Board)? Or is it a hyperlink or bookmark? Ste

Hi @Al Thompson Where are you being directed from to get to this site? Ste

Do you have any of those Apps (or a similar one)? Ste

Hi @Roxana Perez Welcome to the Community! You can check out how to cancel a subscription on this help page - https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/ Ste --- And in Spanish (according to Google Translate)... ¡Bienvenido a la Comunidad! Puede consultar cómo cancelar una…

Hi @Diana Remache Not that I know of - this help page confirms: In a Kanban project, releasing a version via the board will release all issues in that version that are 'Done' (i.e. in the right-most column of the board). You can release a version with multiple Statuses though from the "Release" page - instructions on how…

Hi @Rommel Soares dos Santos Natively, I don't believe you can do this (even though the field does capture date and time). A workaround is to... * Create an additional Date Time Picker custom field - eg. Create Date/Time * Use an Automation Rule to populate it when an issue is created * Use this new field in your Filter…