Ste Wright Community Champion

Hi @Moshe Mayzlesh It shows recently viewed issues in the search results, or issues from your last issue search (Current Search). This does include Done issues also (tested it to make sure). You can click hyperlink "search for an issue" to get a specific list to choose from - but not possible to limit linked issues to one…

Hi @Sigridur Harpa Hannesdottir What do you need the dashboard to represent? As your filter just shows those issues which are past their planned date - does it just need to be a list - such as as Filter Results? Or are you trying to show different categories - as a Pie Chart might be a good option given it's more…

Hi @Maegan Womack As far as I know you can't with the roadmap planner macro - it's a colour per lane. You'd need a more powerful roadmap for this - such as Product Plan (which can be displayed in Confluence). Ste

Hi @Angelica Krott By default - not that I know of. There should be a few different sections: * Switch To - which might include Discover * Discover * Recent * More - for custom URLs ^ So custom URLs would usually be down in the final section. Ste

Hi @Bryan Gilbert It's probably safer to use an add-on to accomplish this such as: * Delete All Comments * ScriptRunner for Confluence - see guide on deletion of comments here Not so sure on the database; it's not the approach I'd take but there's an answer here which might help with that. Ste

Hi @talal.ahmed As far as I know, Jira Align is seen as a tool which sits on top of Jira - as opposed to being part of your instance. This means that whilst it utilises your data - it isn't necessarily apart of your site like Portfolio or Service Desk would be. But if you want a definitive answer on the above, I'd suggest…

Hi @Melanie Pasztor There's quite a significant list in that article - if you've tried the simple things like: * Check if the workflow has changed - which could hide the issues if the status is no longer a column. Check unmapped statuses in Columns to see if any have a number of issues * Try changing the filter to…

Hi @Melissa Thornton I think it depends on how your projects are used across the business - and how important access to Initiatives are. As an example, I've run into several instances with this setup: * Program Teams which have Features and Initiatives above Epics * Each project is a different delivery team or... * Each…

Hi @Nathan Householder As far as I know, this is not possible to change in Jira Service Desk projects yet - see this ticket to track progress on its implementation: JSDCLOUD-7871 For non-JSD Projects - you can: * Go to your Project > Project Settings * Choose Issue Layout * Drag fields up/down in the Context section Ste

Hi @muhammad.arslan There are some great documents on using Knowledge Bases and how you can utilise them effectively in Confluence. See the below links: * Use Confluence as a Knowledge Base * 5 Tips for Building a Powerful Knowledge Base * What's a Knowledge Base and why do you need it? * Using Confluence for Documentation…

Hi @Ricardo Hernández Gómez The Velocity Chart (like a number of the reports) work best when sprints are started at the day/time you press the button. This is because it takes into account what happened prior to the time you start the sprint otherwise - which can discount stories added or estimates. In reality, the sprint…

Hi @sandeep balanagu If you're looking to restore a deleted attachment - see this guide here. If you're using the default home directory, see more information on that here. Ste

Hi @Alvaro Lloret It's not based on time or estimates - it is based on Done vs Not Done - so when you move one of the items to complete, it'll impact the completion rate of the Epic. The bar itself will show the number of items in each status category - To Do (Grey), In Progress (Blue) and Done (Green). Ste

Hi @Andreas Sachs As you're not the "Space Admin" you can't edit the name or delete the space. I tried it and couldn't locate an option to change the Space Admin or access based on the free space (which has restricted options to change permissions). I've asked someone else more in the know - will let you know what they…

Hi @Marc Davis You have Swimlanes activated for stories - to change this you'll need to be a Board Admin, then: * Select Options (3-dot icon in upper right) > Board Settings * On the left-hand Settings list, choose Swimlanes * Change the swimlane option from "Stories" to something else Ste

Hi @Michael Bender Next-Gen projects work the same as classic for creation - if you press "+" to create the issue (from the left-hand navigation bar) and select a next-gen project, assignee should be a field on the issue layout. If it's missing - ensure the field is on the screen for the issue type in next-gen. To check…

Hi @Huia Parker The boards are pretty similar and interchangeable in Next-Gen - to make changes to what components are available on your board: * Select Project Settings (on left-hand menu) > Features * Toggle different components on-and-off - for example, sprints ^ As it is Next-Gen, the Kanban and Scrum templates come…

Pro-tip, you can also press "c" to create an issue using keyboard shortcuts :) You can see all keyboard shortcuts by pressing "?" on your keyboard - often this is Shift + ? on a standard keyboard. Ste

Hi @Victoria Campbell For a single user, the assignee field only works for active users. You can search for where the Assignee is any inactive user using: assignee in inactiveUsers() If you want to search for just one user though, there is an alternative option. You'll need to be a Site Admin to set this up: * Select Jira…

Hi @Peter Keim I've found on the free version that whilst the "Default Permission Scheme" is visible, it's not applied to projects - a custom permission scheme is used instead which provides delete access to all logged in users. The reason the default scheme isn't being used is you cannot manage project roles - as the…

Hi @Stefan Johnson The "Add Epic" option on a Story is to add an existing parent to that issue - rather than creating one. To create an Epic you can just press the create button (the "+" button on the left-hand navigation bar), selecting your project and the issue type Epic. Or - you can go to your project, select…

Hi @Vicky Kumar Can you provide the error message you're receiving when trying to access the project? Ste

Hi @Jean Michel Boulet Instructions to achieve this below: * Create a screen for each issue type, so you'll have a screen for MyStory and a screen for MyDev and MyDoc * Create a screen scheme for each screen - so again, you'll have a screen scheme for MyStory's screen and a screen scheme for MyDev and MyDoc Create an Issue…

Hi @Benjie Not in Jira Cloud as standard. The only thing I know which is (near) what you're looking for is history searches in Jira - for example, you could search for all issues which have changed for your two statuses after the start of the day: status changed FROM "Ready to Test" TO Reopened AFTER startOfDay()…

Not a problem - you're in the right forum! Someone will be able to help you from here :) Ste

Hi @SBT IT There is one way I know of doing this on Cloud without an add-on - but it is a workaround. You can change the create validator on each issue type's workflow to a different permission that a limited group have access to. To accomplish this - you'll need: * A separate workflow for each group of issue types you…

Hi @Natasha Bartlett This is possible - I assume you're using the page template "blog post" or adding a blog post directly to that section in Confluence? The option should be along the top editing options similar to a normal Confluence page - is there no ability to drag an image onto the blog / add an attachment to the…

Hi @원광일(noah) Is this error on a specific page? Or is it impacting your ability to access Confluence as a whole? I would suggest if it's a recurring error you contact Atlassian as suggest on https://support.atlassian.com/ Ste

Hi @Sylwia.Jagielska Sprints are based on the story-level rather than the sub-task (or child) issue level. This means that if you add Story 1 into your sprint, all its subordinates will be part of the sprint, so it's not possible to choose different sub-tasks per sprint. By definition, a sprint should see the full…

Hi @Sylwia.Jagielska Another option is Jira Portfolio. Portfolio is an agile roadmapping tool and a scheduler for programs of work. Using Portfolio, you can add teams, manage their capacity, the amount of time they'll spend on each group of work, their holidays, sick days and company-wide days off. You can then see how…