Ste Wright Community Champion

Hi @Adhin Sukhu Confluence is a collaboration platform where you can organise all your work in one place. Spaces are the categories within Confluence to organise your work - think of them as the highest-level of folder type which can be broken down into trees of pages (parent and child pages). There's some good information…

Hi @Roger Rohrbach This isn't something I've seen before unfortunately. I did try to replicate it in our instance but couldn't. I would suggest raising it with https://support.atlassian.com/ to see if there are any known issues :) Ste

Hi suhask@figmd.com The information on Maintenance Windows is provided on the "Site Maintenance" notification you provided - you can view it on this page. Maintenance usually occurs in the early morning based on the timezone selected for your instance. This can be difficult if you're a global company, as users can be…

Hi @[deleted] Richard is correct - adjusting the permission scheme in your instance will resolve this. You'll need to be a Jira Admin and then do this: * Go to Jira Settings > Issues > Permission Schemes * Review the Permission Scheme(s) in use within your instance. You'll need to edit each of these for it work for all…

Hi @Praveena There is advice on importing data from another issue tracker on this page. The advice for VersionOne is: We recommend exporting your VersionOne data to CSV to import it to Jira. In order to create a CSV file, you need to use the VersionOne's custom reporting. Custom reporting allows you to perform an export to…

Hi @archana devarasetty When you say Dashboards, do you mean the actual dashboards where you add gadgets and such? If so - it depends on the gadget's settings - check you're not visualising based on "project" (which would only show issues for Project A) and instead on a "filter" - you'd then need to create and save a…

Hi @John M. Meloche Yes users would need to be Jira users also in this instance. If you want to show results without them being a user you'll need to find a way to export the data and visualise it in Confluence. This answer might be a good starting point for looking at this. Ste

Hi @Bernard Puc Yep this is the new editor - but it appears to work as you need it to in our version. Does it still stretch the page in published mode as opposed to edit mode? On our instance it doesn't always look as clean in edit mode as published. Ste

Hi @Arpita That's the equivalent in Confluence at this stage unfortunately. If you want something more aesthetically pleasing, you'll need to consider an add-on such as the one Tom mentioned in his answer. Ste

Hi @Noemi Lorente Botella Do you perhaps have custom fields for start / end date of an issue? Usually start / end dates refer to the sprint itself rather than one specific issue. Perhaps a screenshot would be beneficial to show which fields you are referring to? Ste

Hi @Marina Apologies for the delay responding. I'm not sure it'll be easy to find something which looks exactly like this unless you built it within one of the diagram options above. I found another option though: * Easy Agile Programs for Jira: Allows for linking between issues to show dependencies ^ If something like…

Hi @Dimas Bayu Pradipta Apologies for the delay responding; is this still an issue for you? I haven't found a specific reason for this but the error does mention it could be temporarily down - which means it could work again by trying later. If it's still an issue, I'd suggest contacting https://support.atlassian.com/ :)…

Hi @Dragos Doru You're right - there isn't a way to customize the width of the table itself outside of the button at this point. Removing the third column will auto-size the remaining two, to average out the size of each to fit the page. I'm Community Leader as opposed to a member of the Atlassian team - it's best to vote…

Hi @rherman If there's no sprint reports at all - are you seeing only burn-up, burn-down, velocity chart and a cumulative flow diagram? If yes, you're likely in a Next-Gen project as opposed to a Classic one. Whilst it is possible to re-open sprints in Classic, this is not yet a feature supported in Next-Gen. You can vote…

Hi @Zachary DeLee There is a suggestion area for Jira, for Jira Cloud that is found on this page. I had a browse through the tickets but could not locate one which matched your need. I would suggest raising the suggestion in here for others to vote on :) Personally, we reduce the risk at our organisation by restricting…

Hi @gregory.abellanosa I've tried to replicate this in our instance but I've not been able to do so - moving to Done provides the green tick each time regardless if it's dragged in or status changed. Could you check what status the first ticket is listed as in by clicking on it to open the issue detail view? And is there…

Hi @Bar T There are some similar suggestions out there - such as JSWSERVER-6395 / JSWCLOUD-6395 ^ Although this does have a long discussion about the events being added and removed (the original suggestion was to add a specific event for them) - it does suggest separating them :) Ste

Hi @Bar T By default, end sprint / start sprint would be in the "issue updated" notification which you can remove from your notification scheme - but, this would also remove all other updates made to the issue (eg. changes to summary, description, etc). You can view more on notifications and what they do on this page.…

No worries :) Regarding above quote - you have a complex workflow if it has this button in this format. Ste

Hi @Christian Mahlknecht The templates are a reflection of default schemes - you can edit some of these, but I'd be cautious doing so as I've seen teams who do so and then can't revert it. What you can do is during the "Create Project" process, check the box "Share settings with an existing project" - this will allow you…

Hi @Life style سبک زندگی, Can you confirm what you mean by "select all function" For example, do you mean on a board? You can select all issues within a backlog by selecting an issue at top the top of the list - then going to the bottom and pressing Shift + click the issue on the bottom of the list. Ste

Hi @Andreas Gehrmann When you say the standard board, what are you referring to? Perhaps a screenshot would be useful to identify this :) - you mention one above but it's not showing up. Ste

Hi @Malte You're right - they're not in the sprint view - apologies! But you can still remove the sprint from the field itself. You can check if the field is already on your issue's view or edit screens by visiting the Epic itself. If not, you'll need to be a Jira Admin and then... * Go to Jira Settings > Issues * Choose…

Hi @Robert I found a workaround that does work: * Go to an issue and @ mention a user * Copy from the text which appears the long account id - this is the text between the colon and the end square bracket - i.e accountid:THE CODE HERE] * Copy this account id into the search - i.e...component in componentsLeadByUser("THE…

Hi @Ron Becker Using JQL without an add-on, you can do some searching - for example: * issueLinkType: This allows you to search for all issues within one link type * issuekey in parentIssuesOf("ABC-123"): This would allow you to search for the parent of one specific Epic. See more details on Portfolio JQL on this page ^…

Hi @Malte You should be able to drag the Epic out of the sprint - or remove the sprint from the "sprint" field. This won't impact the issues linked to the Epic via linked issues or the epic link. But it might impact the sprint burn-down / sprint velocity due to removal of an issue. Ste

Hi @Admin If you've had your user account deactivated from a wider, active site - you'll need access to your Jira instance to export data. If your entire instance has been deactivated, it depends on the timeframes. In terms of data retention: Data retention Your site will be deactivated 15 days after the end of your…

Hi @Macey Geis You can "sort of" do this. You can change the name of the Epic issue type when you have a Next-Gen project. To do this you'll need to be a Project Admin and then... * Click Project Settings > Issue Types * Select the Epic issue type from the left-hand panel * Hover over the name and click to edit - then…

Hi @Skience NYL Bitbucket Acct (Tag Giese's old acct) It appears it does - if you check the application on the Marketplace, you'll see just under the title it's tagged with "Jira Service Desk", where it takes into account SLAs. A good resource for seeing how it works with the different parts of Jira is there wiki - click…

Hi @Neil_Magill Not sure what you mean by verify - but if you mean can you bulk-edit issues (eg. bulk assign) then you should: * Go to your issue search screen * Search for the set of issues you want to bulk edit * In the top-right, click either options (3-dot icon) or Tools (depending on whether you are on Server or…