Ste Wright Community Champion

Hi @bee As it's Cloud, I would suggest contacting https://support.atlassian.com/ in regards to this and getting their view. Ste

Hi @Fuad Hasanli Not sure what you mean, can you clarify? Or does the below help? In the Jira Admin, you can view the Default System Workflow and Workflow Scheme in the "Inactive" section of these sections - but you cannot modify these. Most projects are created using workflows which are stored in the project templates…

Hi @Yvonne Law The second screenshot has not loaded, can you provide this? If the restricted page is a child of the first page - it will inherit the parent page's restrictions - i.e the "view and edit" you've provided these users. For the child page, you'll need to add extra restrictions to ensure no-one has view and edit…

Hi @Defny Just confirming this is how you're deleting the sprint: * Go to the Board > Reports > Sprint Report * Locate the right sprint using the left-hand drop-down menu * Using the options icon (3-dots) on the right-hand side, select "Delete sprint" ^ Is the actual option missing from this list? If yes, what options do…

Hi @Pooja I'm assuming you're creating two fields - such as a drop-down or similar - to store these dependent values? You can add these custom fields to any screen you wish - for the first one: * Create the custom field (Jira Admin > Issues > Custom Fields) * If your create, edit and view screen at the same - you can just…

Hi @Roopa_Konduri I would check your board filter, make sure it isn't hiding "Done" issues. To edit it, you'll need to be a Board Admin... * Go to Board options (3-dot icon) in top-right > Board Settings > General * View the Filter Query or press "Edit Filter Query" to see it in the issue search * Check there is no query…

Hi @weiching_wang Does this not work with a normal table? If a user edits a page in the new editor, they need to hover on the line between two rows (or the bottom line of a table) and press the "+" button which appears to the left of the table to add a row. Or a user can click in a cell and use the drop-down arrow on the…

Hi @Nico Gonzalez There isn't a method to do this using one setting - like with Epics set as swimlanes. You'd need to add a swimlane per Feature manually - to do this: * Go to Board Settings / Configure > Swimlanes * Base Swimlanes on Queries * Create a swimlane and use the JQL issue in linkedissues() - for example, issue…

Hi @Antonio Nannola Test Cycles aren't a standard function for Jira - is this a vendor add-on which you are referring to? I would suggest contacting that vendor directly for a specific issue like this - their support team will be best placed to advise :) Ste

Hi @attia_jamil You can't sum story points using JQL, but there are few options for visualising this data. See some examples on how to do this in Jira on this answer. Alternatively you could look for a more powerful data visualisation tool in Confluence - such as Table Filter and Charts, which might be able to do this…

Hi @Charlie Beckett When you mention pie chart - would this be on a dashboard? Also not sure what you mean by including Epic Name and Count - what is the pie chart counting? Ste

Hi @Bill Hoffman Have you tried resetting the password using: https://bitbucket.org/account/password/reset/ If so, check your spam emails to ensure it didn't go into there. If it's still not working, I'd suggesting contacting support: https://support.atlassian.com/ Ste

Hi @Brian Litwak I've tested this on our instance and not seeing this error. Are you exporting the data in "Detail View" or "List View"? If Detail, try swapping to List which is a suggestion from this comment. The different date formats such as 43811.60694, 02/20 and 02/2020 should be easy to solve in excel by formatting…

Hi @EOS Hungary When you say the "Show in detail view" menu, can you let me know what you're referring to? Perhaps a screenshot would help here :) Ste

Hi @Ute Schneider I'm not sure what you mean - it looks like you are in the legacy editor in the screenshot? If you're talking about creating a new page, it depends on the age of your Confluence site. When creating a new page, you'll be provided with a list of templates to use - for our site, there are two options: * Blank…

Hi @Debbie_Gahlman What is the Phase field you mention? Is this a custom field you've created? It'd be great to understand what this is before providing the instructions - it's possible to create a field, add it to a screen and assign the screen just to bugs, but your current field might change the method slightly. Ste

Just to add - more details on this page: https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html Ste

Hi @Philipe De Oliveira This isn't something you can do using base Jira - there are a few options though: * Time in Status: Use an app like this one to visualise the number of days an issue remains in one status * Calculated Field: Use an app to increase count fields based on each transition taking place using workflow…

Hi @xhevatmimin There aren't standard discounts - the prices are the same as listed on the Certification pages. If there is a discount, it is usually announced in an article - for example see this one March 2019. Also the prices were reduced recently - see this article from December 2019! Ste

Hi @Zehra Atmaca This isn't something I've come across before. All I can suggest is you'd likely need the co-ordinates to calculate the distance - and then need to consider using a Maps API (such as Google Maps) to verify the distance and populate it into Jira. This will likely utilise the REST API and/or a scripting tool.…

Hi @gsvandr This actually looks to be the main navigation bar on the left-hand side. The "People" section lists the users who have access to your platform and their user profiles. You can form "Teams" from this screen if there are a group of users who work together. You can also add people, manage users and their access…

Hi @Kevin Seery Whilst this might be possible - what is there to stop a user putting the wrong information into this screen and still ending up on the wrong Epic? This seems quite complex when it's more of a people issue than a system one - have you considered: * Template: Create a button in Confluence that users click to…

Hi @Technical writer It depends on the age of your Confluence site. When creating a new page, you'll be provided with a list of templates to use - for our site, there are two options: * Blank Page - this uses the new editor * Blank Page (old) (going away soon) - this uses the legacy editor If you don't have the second…

Hi @Shafi Ulla As far as I know - there isn't. I couldn't find anything on using an app or the database - but you're welcome to look further using the Developer pages. Ste

Hi @nicola.furniss You'd need to use the CSV / JSON Import. Rather than using the standard import tool for Trello/Jira, instead export the data from Trello and import it into Jira using the External System Import. To do this: * Export data from Trello - this article has some information on how to do this * Once in excel,…

Hi @dirk.verleyen There isn't an Epic Link field on the create screen for next-gen at this stage - see JSWCLOUD-18131 to vote / track this request. Your options right now are: * Create an issue then on the view screen, select options (3-dots) in top-right and "Add Parent" * Go to the Roadmap view when creating an issue and…

Hi @Umer Saeed To confirm I understand you want: * All issues under your 30 Epics * The Epics they're associated with * The Component attached to those Epics You could pull this in one query but I wouldn't - I'd do two and join them in Excel. So, to get the Epics: component in (PROG-A, PROG-B, PROG-C) and issuetype = Epic…

Hi @Anuradha kumari A good first option is to check your current process - instructions on how to achieve this are: * Go to Jira Settings / Jira Admin (depending if Server or Cloud) > Issues > Workflows * Locate your workflow and press Edit * Click to select the transition to your "Done" status and choose Properties * In…

Hi @Zachary_Howe An alternative to Label is Components. Components can be added to Jira Projects by a Project Admin. These components can have a Component Lead, who is auto-assigned a create issue if no assignee is selected manually. To set these up you need to be a Project Admin and then: * Go to Project Settings >…

Hi @junnel1001 As far as I can tell, the working days count down to the end of the sprint. So there are 9 days to count down to the end of the sprint - the last day being "day 0" - you'll notice this on the days left gadget on the dashboard also. This would be based on a 10 day span such as 9th March - 20th March. Ste