Ste Wright Community Champion

Hi @Yash Doshi I don't think you're missing something here - although I do think you're best to provide description with your metrics. For example, you could have: * A burn-up per release / team for each sprint * A CFD per release / team for each sprint * An overall burn-up and CFD ^ With these you can show the Program…

No worries :) If one of these works - let other users know by pressing the "Accept Answer" button at the top of the answer! Ste

Hi @Yael Time Tracking (i.e time logged) is available in Next-Gen projects. You can visualise this field per issue type by going to Project Settings > Issue Type, selecting a Type and ensuring the "Time Tracking" field is visible in the Context Fields. The Original Estimate field however is not available; the only estimate…

Hi @jeanine.wightman You have the option to flag an issue from your board - to do this: * Right-click an issue on the board * Press "Add Flag" - which will add a flag and change the colour of the card ^ This flag option is not customizable - if you need more options, you'll need to consider an alternative - such as: *…

Hi @leandro.l.lopez It'll be hard for us to diagnose a specific SSO issue within your own organisation. I would advise contacting your Jira Admins - if you're unsure who these might be, your Tech Support or IT Department would be a good starting point :) Ste

Hi @Mary.Morse There's not really an option to have one mega-status. If you're overseeing a large number of projects with multiple sprints / teams, I'd suggest checking out Jira Portfolio This will allow you to show the overall scope and schedule of your work progressing in a roadmap view. It would also allow you to have…

Hi @S J These issues go back into the backlog based on their ranked order against all the other issues - which isn't necessarily the top. If you want these issues separated and clear, create another sprint before the last one ends and move the incomplete issues into it instead of to the backlog. Ste

Hi @talal.ahmed There is a free app which can do this - see Jira Cloud for Google Sheets (Official) which is built by Atlassian. Alternatively there is an option to open an issue search in Google Sheets using the sheets icon next to share and export. Ste

Hi @Nadine_Younan To change the Project Lead in a Jira project you'll need to be a Project Admin or Jira Admin and then it depends on your host type. In Jira Cloud: * Go to Project Settings > Details * Next to the "Project Lead" field, change to the new user * Ensure the Default Assignee is Project Lead * Press Save In…

Hi @Donald McCaskill What is the field which is missing? Is it a standard or custom field? And are you viewing the issues in classic view or the new issue view? I mention the new issue view as whilst screens control which fields are available to an issue's view - it's the Issue Layout, set via each project's settings which…

Hi @Bill Parlock There isn't a standard field which is just a time picker. You could create a "Select List (Single Choice)" field as an alternative - and list each time you want to set against an issue. It might work if it's just every hour or every 15-30 minutes, but I appreciate if you want the whole 24 hour clock this…

Hi @elizabeth_wilcox You need to ensure you have the delete permission within that space. To edit these, you'll need to be a Space Admin and then: * Go to Space Settings / Space Tools (depending on if you're on Cloud or Server) * Select Permissions * Ensure your user group or your individual user permissions for that space…

Hi @Ted When you say extract, how are you looking to receive that data? If you're looking to do it via JQL, the best option is to sort your issues by due date - so for example if you searched for: duedate is not empty ORDER BY duedate DESC You'll receive all issues with a due date, ordered from further date at the top to…

Hi @Wansze Kong You should be able to delete the sprint from the backlog view. On an unstarted sprint, click the options icon (3-dots) on the far-right and select "Delete Sprint" If these sprints have been started / finished - you'll need to: * Go to Reports > Sprint Report * Select the relevant sprint * Select the options…

Hi @Alan Tragarz When you mention above that creating a new screen, screen scheme, etc didn't work - how didn't it work in your environment? For classic projects - you'll need to either: * Remove the field from relevant Sub-Task screens, or if you don't have separate sub-task screens... * Add a screen / screen scheme for…

Hi @Tony Douglas Can you send us a screenshot of what you're seeing on the page? Ste

Hi @Ravi Kalluri Check out the advice in these pages: * Server / DC: Importing data from Rally * Cloud: Migrating from other issue trackers - scroll down to "Rally" If you're looking to import issue history, I'd suggest checking out the pages on importing data using JSON. Ste

Hi @이상미 I'm not sure what you mean here - can you clarify? The Reporter defaults to the Creator unless a different Reporter is specified during issue creation. You can set this to another user during creation manually - or potentially using Automation for Jira. But how would you work out who the "person in charge" is in…

Hi @David Foggin I assume you're using Next-Gen? Issues should appear on your board automatically - it's worth checking though which Features you have activated also though that might be hiding issues in the Backlog. To see the Features, you'll need to have the project role "Administrators" and then go to Project Settings…

Hi @Ashutosh kumar This isn't something I've tried, but this page appears to describe what you want to achieve. Ste

Hi @Henrik Jensen This is a known bug in the new issue view - see JRACLOUD-69310 There are a few workarounds mentioned on this issue: Workaround You can set your working days per week or working hours per day to a higher value than any one ticket's time log would reach. For example: * Set your working hours per day to 1000…

Hi @Irfan Dzankovic Something else you can check is if the user has a licence for Jira. Just because a user has an account does not provide them product access. To check this you'll need to be a Jira Admin and then: * Go to admin.atlassian.com * Select the organisation this impacts (if you have multiple) * Under Sites and…

Hi @Felix Herz What happens when you use the standard export - select options icon (3-dots in top-right) and choose to export to PDF or Word? If this isn't sufficient - a few options would be: * Share Pages: Confluence pages look great - on Confluence. Suggest allowing a client to view the page on your Confluence instance…

Hi @Darryll Arias I believe either of these options should work: * <a href="{{issue.toUrl}}">{{issue.key}}</a> * <a href=“https”://yourinstance/browse/{{issue.key}}>{{issue.key}}</a> You could {{issue.summary}} to either of these if you want to include that also. Ste

Hi @Effrosyni Gavriilidou Is the Page History not sufficient for page versions? In the top-right should be an options button / a "More" button (where copy, delete, etc are stored) - one of the options will be Page History. If you select this it will provide each version of the page that has been published over time. Ste

Hi @Carolina SILVA I've managed to reproduce this behaviour - it appears to be related to JRACLOUD-72391 I'm assuming you're on the new issue view on a classic project. The button remains on the new issue view whether the "linked issue" field is shown or hidden, based on the Field Configuration. To check that it isn't…

Hi @Дмитрий_Чистов Anchors don't work the same way in the new editor - the Anchor macro no longer functions, you can only link to a header within a page - to do this.. In view mode, hover over a header and a link icon will appear to the left-hand side - copy it from here. Then you can use it to link from one part of the…

Hi liudmyla.b@moonactive.com You can do this in one board using Parallel Sprints. To ensure Parallel Sprints are enabled you'll need to be a Jira Admin and then... * Go to Jira Settings > Products > Jira Software Configuration * Ensure the checkbox next to "Parallel Sprints" is checked Then create your Scrum Board with one…

Hi @Peter Keller Can you share a screenshot of this? I just tried this with a few different emails and it just copies it in as normal text for me :) Have you tried with a few different emails? Or perhaps copying this specific text into notepad / word - and then copying it into Confluence? Ste

Hi @Maximilian Schoenhuber If you're using the new editor, this isn't available at this point - vote / watch for this update on CONFCLOUD-65640 You have a few options in the meantime: * Legacy Editor: Whilst you can't create a new page using the legacy editor, you can copy an older, existing page and move it to the right…