Ste Wright Community Champion

Hi @Craig_Klopper This help page is a good summary of the different types of comment. When to use a comment is more down to personal usage - for example, is this a public Knowledge Base or for private internal document storage? The site's use case will change the use of comments. For example, we use our Confluence site as…

Hi @samuel_cherry This isn't to do with your filter as such - although: * You'd need to remove resolution is not EMPTY to visualise done issues and... * Not sure why you have project in there twice ^ You'll need to find a dashboard gadget which provides the view you require. Whilst it does not provide percentages, the…

Hi @Kevin Zeeb Just tested this and pasting data into a table or out of it appears to work. Can you provide the example of what you're trying to paste in this instance? And is this on the new or legacy editor? Ste

Hi @Johan Bromander You can modify the fields which are on the right-hand issue panel - you can do this as a Board Admin by: * Go to Board > Configure * On the left-hand menu select "Issue Detail View" * Add/remove fields required on the right-hand panel ^ This isn't necessarily going to add all the needed fields though -…

Hi @George Ebberson Jira Cloud is receiving a refreshed UI at present which will move the sidebar from the left-hand menu to the top - see this article for more information or this help page. Both have FAQs in regards to changing to the current experience: How do I toggle on/off the new navigation? When it's available for…

Hi @Dennis Kugelmann I don't think this will be possible using Automation for Jira. This is because actions within Automation are project and issue-based. Sprints are neither, these are board-based and can apply to one or multiple projects. If you were to "create" new sprints via Automation for Jira it would need to be…

Hi @Adrian Fallas Just to confirm you have three boards which have: * Different Tasks in each, based on the filter but... * All Tasks are in the same Sprint (which stretches across all three) ^ If this is the case, why do you have three boards and not just one? If not, can you clarify your setup for us? And can you also…

Hi @Sharon Kaufman There's no standard method of creating a RAID log - although there are apps to track Risks, such as Risk Register - you can find more on the Atlassian Marketplace. You could create your own view also if you prefer - but there are lots of options. For example: Visualising Risks: * Create an issue type…

Hi @Jyothi Krishnan Awesome! Give them a go and let us know which one works out for you! As this is Jira Cloud it'll be tabs in the "old view" but panels in the "new view" - panels are groups of fields you can expand from the right-hand fields menu. The view you're looking for would be possible using JQL from the first…

Hi @Dariia Omelianenko Jira does not have a Tag field natively - only Labels. Can you advise what the field "Tag" is? Is this a custom labels field added within your instance? I did test it with the custom labels field but could not see a difference in functionality between the two views - perhaps a screenshot of each…

Hi @Calvin Low Yan Ming The Sub-task's parent is visualised at the top of the page. Above the summary is the name of the project, the parent story and the sub-task's key which will look like this: <Project> / <Parent Key> <Parent Name> / <Sub-task Key> This provides the view of the parent. In an issue search, the parent…

Hi @Tigran Shahverdyan Can you provide the whole scenario of what you're trying to achieve? This will help us visualise the issue better and help find a solution, if this remains a problem! Ste

Hi @Derek Imrie It seems like quite a complex rule. I think to answer the question we'd need to see the whole rule (Trigger, Conditions and Actions) - could you provide a view of this, if it remains an issue? Ste

Hi @Luis Gonzalez Reports rely on the issues which were in previous sprints being part of the filter. A simple check worth doing first is does the board filter exempt old issues - for example: * Filtering out issues based on done statuses or resolutions not being empty * Filtering out based on resolved date being X days…

Hi @Andre Antunes da Cunha I've located the post and reinstated it into the thread in question - it had been marked as spam. Please accept my sincere apologies for any inconvenience this has caused to getting the answers you need! Ste

Hi @Rajat Pratap Singh There used to be a similar option in Jira Cloud on the board, but it was removed sometime ago. You can see the feature request to re-implement this at JRACLOUD-63745 However, it does appear that from the options list (3-dots icon) on the new issue view the "Add Flag" option on: * The issue dialog box…

Hi @Dongmei Li It doesn't appear auto-scheduling works the same way in the improved interface vs the live plans. See this help page for a comparison on how the two differ. Ste

Hi @Jyothi Krishnan What's the definition of Pending in this instance? The reason I ask is that I'd usually suggest there is three main statuses to report on - To Do, In Progress and Done. Is pending in place of In Progress? I've assumed it does below. I've seen this done a few ways in the past which might be of use:…

Hi @Chris topher Should be able to get it via JSON - this is how I did it: * Go to your Trello Board * Add ".json" to end of the URL * Format the JSON so it's readable (you can find a JSON viewer online) * Search for idBoard - this will list your full Board ID URL should look like this: https://trello.com/b/BaDyGlxp/<name…

Hi @James_Thomas You can find more information on advanced searching and JQL functions, fields, etc on this help page (see the sub-pages on the right-hand side) Ste

Hi @Samuel Bar The action in rule X needs to match the trigger of rule Y. So for example, if rule X assigns the issue to a user and the trigger of rule Y is assignee is not empty, checking the allow box in rule details on rule Y will ensure it runs off the back of the action in X. Otherwise rules run individual of each…

Hi @Gustavo Thomazelli Can you clarify what you mean by status from history? Do you mean you want to display the status of the parent issue per swimlane, which the sub-tasks are grouped under? If so this isn't possible at this point, although you can click the issue to see the status in the dialog box. Next-Gen boards…

Hi @Cristina_Roldan If you're using the New Issue View - you can switch between sidebar and dialog view - dialog opens the issue as a pop-up above your board. To change this click the options icon (3-dots in top-right of board) and select "Open issues in dialog" Alternatively follow Monica's advise - you can also Ctrl +…

Hi @Felix Rey You'll still see the Legacy Editor for any page which was created using the old editor. If you want to use the new editor for these pages, you'll need to either recreate or convert them. Conversion is a feature which is rolling out soon - but you can request early access from the form linked to this community…

Hi @Joanna Kalantzea Is this a recent split into two boards? Whilst the team might have had sprints before (if the two teams worked from the one board) - it depends if the issues in the current filter have been a part of the previous sprints - or if you've filtered those out. The new board will only visualise sprints if…

Hi @Dan27 In what context do you want to add a dialogue screen? For example, is it during a workflow transition? Or? Ste

Hi @[deleted] Do you mean inline editing is not available for Due Date on certain projects? Can you confirm if: * Inline editing is possible for other fields on the same issue where due date cannot be? * If there are different screens depending on the issue operation within your screen schemes - for projects where this is…

Hi @Anne Schenk Expanding on Alexis' answer - this is how I would do it via Automation. I created this as project rule - to access this you'll need to be a Project Admin and then: * Go to Project Settings > Project Automation (left-hand menu, near bottom) * Select Create Rule I built a rule that makes the Assignee the…

Hi @Eduardo How are you looking to visualise the dates here? Target Ready vs Target Delivery? I would consider if you need a "Target Ready" date if this is the case. It's not usual for stories to need a ready date - moreover, they just need to be ready prior to a sprint / sprint planning. So you could plan a few sprints…

Hi @jdiglio What is the issue with sub-tasks on Scrum Boards you're referring to? To use these specific gadgets or inbuilt reports, you'll need to be using the Scrum Board. You could get an app which provides more gadgets or reporting functionality - such as Custom Charts for Jira, Individual Velocity or Advanced Burndown…