Ste Wright Community Champion

Awesome, glad it works! Ste

Hi @Mohamed Osman That screenshot looks like a Data Center instance - those settings are available there: https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html I do believe these were available in Cloud at one point, perhaps before the UI updates? But they're no longer available using…

Hi @Neha Bagtharia You can't do this natively; there is no approval process for fields being modified. You could use Automation to notify specific user(s) via email if a due date is changed? They could then review the change, and reverse it if needed. --- You might also be able to do something more complex with Automation…

Hi @Harees Hussain These Statuses will be coming from one of two places... --- Global Statuses: To view these... * Go to Settings (cog icon in top-right) > Issues * Select Statuses from the left-hand menu I'd recommend ensuring in here there aren't any duplicate or similar sounding statuses - so for example... * TODO and…

Hi @Leo They're two separate companies - you might have activated the app on an Atlassian instance, but that doesn't give Atlassian oversight into how a separate company operates. You'll need to contact Appfire for help with emails from them. Ste

Hi @Mohamed Osman I found the menu you were referring to - it's no longer an option for the 2 Spaces I checked. It is still possible to import a Word document though, see how here: https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/ Ste

Hi @Aline Veyradier Default issue type is only one part of the logic - it's used in a new user session, or for new users who haven't created an issue yet. The Issue Types are displayed based on this rationale... * Most recently used issue type in user session * Default issue type in the issue type scheme * Ordering…

Hi @Ekaterina Tatianina For VAT information, see this page: https://support.atlassian.com/trello/docs/sales-tax-for-purchases-in-trello/ Where do I enter my VAT number? You will see an option to enter your VAT exemption number during the subscription payment process. If you have already purchased a Trello subscription and…

Hi @Marta Dziekońska I'd contact Atlassian Support, and request this directly from them. You can contact them here - https://support.atlassian.com/contact/#/ Ste

Hi @Tom Smith Not natively as far as I know. You could use Automation as a workaround? For example... * Send a weekly list of issues to you, where a user is in both fields, or... * Notify a user when their modification of one of these fields means a user is in both (eg. via a comment), or... * Clear Assignee, or remove the…

Hi @[deleted] See these instructions to delete your Atlassian account: https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/ I'd read the page carefully before you do :) Ste

Hi @SunadhRaj.Malaka If it's one single Feature, this should work... issue in childIssuesOf("ABC-1") and issuetype = Epic ^ ABC-1 would be the key for your Feature. --- This is assuming Epic is below Feature in the hierarchy (i.e a parent/child relationship, using Parent Link) - is this how your instance is setup? Ste

Hi @Michelle Nunes You need to use a Branch to create Sub-tasks, and link them back to the Story created earlier in the rule. For example... * Trigger: Scheduled * Action: Create issue* Project = DBA Task Tracking * Issue type = Story * Branch: Related issues* Type = Most recently created issue* Branch-Action: Create…

Hi @Kailash Singh I tried this just now, and it worked fine. Is this happening for all users, or just yourself? And does it happen on other Projects/Timelines? Ste

Hi @오채원 Yes, the board limit remains the same - you will still have up to 10 boards. Ste

Hi @Martina Bassi Rule is below :) * Trigger: Issue transitioned* To status = Done * Condition: Issue fields condition* Field = Project * Condition = equals * Value = Project B * Condition: Related issues condition* Related issues = Linked issues * Link types = relates to * Condition = Some match specified JQL * JQL…

Hi @오채원 Free plans can only have 10 collaborators including guests and pending invitations. So 10 is the max number of users regardless of type. Ste

Hi @Samuel Kolloch Epic, glad it's working! Ste

Hi @Samuel Kolloch Can you provide a view of how you setup the whole rule? I did try this before providing the answer, and it worked! So there might be an error in the setup we just need to identify and fix :) Ste

Hi @Amit Bisht There's several options here. I'd consider either... * Visualising the JSM tickets within your JSW board. You can do this on Company-managed Software boards, by editing the board's filter * Creating an internal issue for the customer's reported bug, which will be for the internal team to use, and link it to…

Hi @Sahil Suhag I'd build the details into the Automation Rule, to avoid needing "template" issues. Rule might look something like this... * Trigger: Scheduled* Run rule every = 1 Days * At = 10:30 AM * Action: Create issue* Project = Same project - if rule is single project, otherwise choose Project * Issue Type = <type…

Hi @ABC Assist Do you mean when downgrading from a paid plan? Your Trello Workspace would be moved to a "free" plan in this instance. There are some limits with free plans... * You'll be limited to 10 collaborators - this includes members, guests, and pending invitations * You'll also be limited to 10 boards. The 10 most…

Hi @Neeraj Pratap Singh Check here... * Go to https://admin.atlassian.com/ * Select your Org (if needed) * Select Billing from the top navigation bar * Check Tempo is on this list, and the "next bill date" is not in the past. --- If the "next bill date" is from a recent, previous date - it might be Tempo was on a free…

Hi @Rajesh Sailada The Server product suite is end-of-life - that happened in mid-February 2024. There are no known plans to retire Data Center - it is one of the core products Atlassian offers, alongside Cloud (SaaS). Ste

Hi @Zahlan Shafeer You can just set both fields in the Automation Rule's Edit Issue action - Remaining Estimate is a separate field. Ste

Hi @Lloyd Bullard Can I confirm... * Are the Projects within your instance Team-managed or Company-managed Projects? * Are the Projects visible to all internal users at present? This confirms if there's actions to take on just the one Project, or multiple. Ste

Hi @Neeraj Pratap Singh Which link was it? Or is it just Tempo in general? Sometimes this can happen if you cancel a subscription to an App, but don't disable/uninstall it from the environment - are you still subscribed to Tempo? Ste

Hi @Amanda Gray Shouldn't do - approvers can have the customer role, and customers are not billed. That would give them access to the request via the portal. Ste

Hi @Prime Energy You need to downgrade the instance first, moving it to a Free instance. Then you can delete the Workspace. See how to do that here: https://support.atlassian.com/trello/docs/deleting-a-workspace/ Take note of the warnings on this page, especially that deleting the Workspace is permanent, and there is no…

Hi @Zahlan Shafeer Is this smart value this... {{#=}}{{issue.subtasks.original estimate.sum}} / 60{{/}} ...? --- Also, I find it best to set both Original and Remaining Estimate when doing this. Ste