Ste Wright Community Champion

Hi @Nopphawan Phayakkhaphet I've answered the questions as best I can: * I'd contact Atlassian Support to clarify. There might be a concern about what written notes could be within a book, specific to the exam - alongside the official use of a dictionary. * I'd also contact Atlassian Support for this question. We only know…

Hi @Frankie Angai Not that I know of. For more advanced searching you'd need to utilise Issue Search. You could look if there is a similar suggestion for this on https://jira.atlassian.com/secure/Dashboard.jspa and vote/follow it? Or create a new suggestion! Ste

No worries :) - let us know how it goes! Ste

Hi @Anjani Yadav There's a few things it could be: * Permissions: For the project you're loading the issues into - ensure you have the permission "Assign Issues", and the users in the file have the permission "Assignable User". * People: Related to the above, the permission scheme might provide permissions based on Project…

Hi @Diego Awesome! I knew it was a minimum size in the old macro - but hadn't been able to utilise the unicode approach in the new one. It's great to know this is actually possible! Ste

Hi @Iain Dooley I'm not sure on that - but I know you can search by product in the Partner Directory, and one of the products in the list is Trello! Ste

Hi @Noelle Kim I agree with Iain - I'd try creating rules and see what each can do for you! There are a good number of blogs and help pages on Butler on the Trello website you can look through. Or if you have a specific process to automate and need help, feel free to reach out to the Community and we'll be happy to assist…

Hi @Sarah Green You want the link type which displays at an Initiative-level. I expect (reading it back) that "included in" is actually what is found on Epics to show they're a child of an Initiative, rather than the other way round! Check what the link type is on your Initiative (the opposite of "included in"). It will…

Actually Reporter and Assignee can be set via either import option. I used the user-level importer to test the above yesterday. It should work as long as you have the appropriate permissions (i.e Modify Reporter) Ste

Hi @David Moore Yes, a workflow extension approach is similar to the Automation method, great idea! For Automation it is 500 executions per product, per month if it is a global rule - but you get virtually unlimited executions if it's project-level. So it would depend what level you apply it to :) Ste

Hi @David Moore Not natively. You'd need a CHANGED function for Issue Type. There might be an app which can assist with this on the Marketplace, which has an appropriate advanced JQL function. It's not something I've personally seen for Cloud though! An alternative is to use CHANGED with Status if the workflows differ…

Hi @k-allam Make sure the JSON modules are activated for your instance. You'll need to be a Jira Admin / Site Admin for this, then follow the instructions on this page. You might find depending on your version of Jira that phrases that mention "Add-Ons" on the page are replaced with "Apps" - such as "Manage Apps" Ste

Hi @Sarah Green If it's one Initiative, this should be possible. Is the operator a link type? I've assumed yes below! --------------- You can get all the Stories below multiple Epics, based on them being linked to one Initiative. The JQL you want is: "Epic Link" in linkedIssues("ABC-1","included in") In this example, ABC-1…

Hi @Noelle Kim When you press "Create Command" it should phase to a new screen with an "+Add Trigger" button Does this not happen for you? If not, I would try the basics first: * Try logging out/in * Close your browser and reopen it * Try in a different browser * If none of this works - does this happen for all users? Or…

Hi @Marlene Ngu Can you clarify what you mean by "proceed to create Epic"? Epic and Sprint creation is separate natively. ----------------- Epic: To create an Epic, this will need to be an issue type available in your project. Both Scrum Next-Gen and Classic project templates have Epics as an issue type by default. There's…

Hi @Jason Young There isn't another macro natively - this is how the status macro appears to work now! You can still create a Legacy page as an option? When creating a page, one of the templates is "Legacy Editor Page". The macros within this page type work using the old method. If you don't have an option to create the…

Hi @Anjani Yadav I find User ID works well in Jira Cloud. The User ID is the unique identifier each user's account has, and is ~40 characters long. Three methods to locate this are: * User Management: As a Site Admin, go to Jira Settings > User Management. Select a user - then in the URL, copy the alphanumeric phrase with…

Hi @k-allam Yes it is. You can export issues from the search page (Issues > Search for Issues). One of the options via the "Export" button is JSON. The REST API also uses JSON as its communication method. Ste

Hi @Tyler Cornia There's two options I can think of: * Atlassian Partner: Search for an Atlassian Partner who can analyse your needs! You can search by location and product, so you could find a Partner who specialises in Trello. * Community: Explain your processes and needs to this Community. There are some great Trello…

Hi @Melissa P As an update, the open beta roll-out is beginning - according to JSWCLOUD-17214 I've seen this feature appear on Classic Boards in one of our instances :) Ste

Hi @Roja Gurram A quick check is to see if you have the right Global Permissions: * Go to Jira Settings > System > Global Permissions * Make sure user groups are in the permission "Browse Users and Groups" * Similarly, ensure users are in those user groups via Jira Settings > User Management > Groups (and select one to see…

Hi @Tracy Not that I know of - I tested this on a Business Class board. 16,384 characters is quite a lot from a reading perspective - when generating text to test this, it was ~2500 words on average. I would consider at larger sizes whether the information could be split out into multiple cards or multiple custom fields…

Hi @Carolyn Barbierato Aside from Sub-Tasks, all issues are classed as standard issue types - including Epic. The Epic utilises a special relationship using the "Epic Link" field to become a parent of stories and tasks. Initiatives (or any issue type) in the Advanced Roadmap hierarchy does something similar - you need to…

Hi @Tracy Yes - the limit is 16,384 characters :) Ste

Hi @Dinesha Ranathunga Yes, I would contact https://support.atlassian.com/ to get their advice. You might need the client who owns the instance to raise the request! Ste

Hi @Scott Graham It might be best to reach out to Atlassian Support in this instance, via https://support.atlassian.com/ There isn't a clear issue I can see based on the above, so they're best placed to investigate further! Ste

Hi @Mahalakshmi Prasad I've checked - and it actually might not be available for this import option! Looking at the page again there's a few items on there which aren't available - such as status or user creation. Attachments might be part of these. But just in case, I've asked for clarification and will aim to get back to…

Hi @Mahalakshmi Prasad Not natively, there are no issue type permissions per project. There is a "workaround" but it has a few dependencies. For your example you'd need: * A separate workflow for Bugs * A permission unique to the Project Role required --------------- You're going to place a validator into the Bug's…

Hi @Mahalakshmi Prasad The instructions for user-level imports can be found on this page. There are instructions for creating your CSV file and how to run the user-level import tool via Filters > Advanced Issue Search. As a general rule I'd think of this as purely bulk creation, rather than the admin tool which has…

Hi @samar anand When you say server, what are you referring to? It looks like you're utilising Jira Cloud from your tags :) Ste