Ste Wright Community Champion

Hi @Rahul Gupta I'd check first that you upgraded each product if you have more than one! To do this: * Go to Jira Settings > Billing * Select "Manage Subscriptions" from the left-hand menu * Ensure each Active Subscription is labelled as "Standard Plan" in the left-hand corner of each product's card * If not, ensure you…

Hi @[deleted] Not natively - Confluence allows for: * Creation: Highlight / Create utilising the button in the pop-up which appears * View: View issues utilising the Jira Filter and Charts To make issue modifications, it's easiest to do this in Jira itself :) Ste

Awesome :) - thanks for posting this to the Community, hopefully it can assist others in future who might have the same problem! Ste

Hi @Jodie Sleeman Can I clarify the need here: * You have imported several issues in Jira via the CSV Importer - is this the one via Filters > Advanced Issue Search, or the Jira Admin importer via Jira Settings > System > External System Import? * You have a Screen / Screen Scheme / Issue Type Screen Scheme - how are these…

Hi @Tobin Winters This might be one to reach out to support on - contact them via: https://support.atlassian.com/ (especially if it is all users) If it's just you it might be worth digging further into your browser and/or computer settings also. I've seen some issues before which are a result of timezone errors on…

Hi @manikanta ch There's a really great Knowledge Base article on managing custom fields - see this page here. Let us know if this helps or if you'd like any further suggestions :) Ste

Hi @Scott Graham I just tried on my app and it's working as normal. A few things to try: * Close / Kill the app on your phone and reopen it * Is there an outstanding app update? If there is, install it and try again * Is this all issues or just one specific issue? * If it's one specific issue - can you open it on your…

Hi @Tobin Winters Strange! I gave this a go in our environment and couldn't reproduce this - for me, it changes the start/due date on the Epic and remains stagnant when moving between Epics or refreshing the page. A few things I'd suggest looking at: * Is this in all Next-Gen projects? Try another project to make sure. *…

Hi @Scott Thurston If you mean "Teams" as in those you create via the People section, not that I know of. You can @mention teams but not search for them in JQL. I'd consider using user groups - to do this you'll need to be a Site Admin, and then: * Go to Jira Settings > User Management * Select Groups from the left-hand…

Hi @Pradyumna Mohanty I'm quite sure it's not possible to create a custom report natively in Jira. If the standard reports aren't sufficient, you'll need to consider an app to create custom reports - such as: * EazyBI Reports and Charts * Custom Charts for Jira Reports Alternatively, you could look to relate Jira and Excel…

Hi @kishore tumu How are you logging time normally? Is it via Jira's standard methods or using an app? If this is just general time logging - you should be able to: * Open the Issue where you need to log time * On the main issue view, press the 3-dots icon in the top-right corner * Press Log Work * Enter "Time Spent"…

Hi @Simon Rasmussen It might still be worth contacting https://support.atlassian.com/ to see their thoughts on this issue. It's not something I've personally seen before! Let us know if there's an outcome to this issue! Ste

Hi @Thomas Fritzen The only other alternative is this is the actual Component/s field - as opposed to a custom drop-down field. Try this as a Project Admin: * Go to Project Settings > Components (left-hand menu) * See if the one value is in this list * If yes, this is the default field - press "Create Component" in the…

Hi @jira_admin_cu You should be able to achieve this with a Listener - see more on how to create those on this page from their Knowledge Base :) Ste

Hi @Youssef Halwani There are two places to see upcoming work for Next-Gen: * The Public Roadmap * The list of suggestions via JSWCLOUD-17392 There are several issues "In Progress" in JSWCLOUD-17392, but I don't see a suggestion for inclusion of time estimates in reports within the list. I would suggest adding a suggestion…

Hi @Alex Degregori There might be - but isn't "copy to" and "set value based on" the same thing? I'd think the easier method here would be: * Trigger: Field Value Changed - based on <<Field Name>> * Branch: Current Issue * Condition: Issue Fields Condition - <<Field Name>> equals Highest * Action: Edit Issue - set Priority…

Hi @ISawHerobrine457 You'll need to contact Mojang themselves for help. Usually, when an instance of Jira mentions contacting your Jira Admins - it means the administrators of the instance itself. Look for a contact us, help or support page via Mojang's website for assistance :) Ste

No worries :) If this answered your query, could you select "Accept Answer" above? This helps other users who find the same question know that this is the solution! Ste

Hi @Michael Arndt There are two options that I can see: * Condition: Add a condition that "In Progress" cannot be transitioned to without an Assignee * Multiple Flows: Have multiple flows to incorporate the need. ------------- Condition: * A condition requires a value to be present before the transition is made. *…

Hi @Jinlin Zhou It's not possible to change the custom field's type once created - you'd need to create a new custom field to replace the one you have. I would consider using the free-text field. Using your example of phone numbers, it would offer a little more flexibility in terms of international numbers (eg. +61, +41,…

Hi @Thanh-Nhat Vu There might be an app on the Marketplace - it's not something I've come across but there's lots of options out there. I found Simple Agile Boards which appears to allow for more flexibility in boards? Might be worth checking it out to see if it can meet your need :) ------------------ I think separate…

Hi @[deleted] For this kind of team and project management, I'd consider what apps are available to aid with these. I'd check out: * Advanced Roadmaps: This used to be called Jira Portfolio - and is only available with a Jira Premium licence. Advanced Roadmaps is an agile roadmapping tool, allowing you to see the big…

Hi @Thanh-Nhat Vu You can visualise it on one board. As a Board Admin: * Go to Board Settings > Columns * Map the statuses into the column order you require. You'll need to use the same column headers for different workflows, so I would keep these generic for unique statuses in each flow * Next, go to Board Settings >…

Hi @jira_admin_cu You could: * Create a custom field named "Requirements Gathering Transition Date" * Make the field either not visible on the screen or only add it to the view screen (making it difficult to modify) * Populate the field automatically with the date based on a trigger. For the last bullet point you will…

Hi @Joshua Eby Where in Jira is this happening? Is this on a specific dashboard gadget? I tried using the "Filter Results" gadget on a dashboard and I'm seeing the Low Priority darker green down arrow icon! Ste

Hi @Puneet Sachdev If you need users to create issues - they'll need access to the project. This means they'll need to see the issues within it, which would include those within Sprints. That isn't to say this isn't possible though - Issue Security Schemes allow you to control and can and cannot view issues. You can…

Hi @Dave Keating I don't know a native way of doing this - you might need to consider an app which can help you drive some automation around page creation & restrictions. For example, you could look into: * ScriptRunner for Confluence * Confluence Command Line Interface * Secure Pages for Confluence All of these have some…

Hi @RAJA CHAKRABORTY Can I confirm - are you searching for these issues via advanced search? For example: * Go to Filters > Advanced Issue Search * Using JQL, search for issues with links - for example: issueLinkType in ("blocks") * Ensure linked issues are present in the appropriate column - if it's not on your column…

Hi @Shivangi Gupta You're welcome :) - let us know if you need any further information! Ste

Hi @Pei Xuan Wong It's mentioned on this page :) Ste