Ste Wright Community Champion

Hi @Shashi Matha Translations are language-based, rather than project-based. So for example, if the priority is set to Critical for Spanish, it will show as Critical in all projects if you also change your user account's language to Spanish. Priority Schemes aren't available in Cloud - see JRACLOUD-3821 to vote/follow this…

Hi @karim.belhadj Can I confirm how you know the Confluence Admin can see the restricted page without modifying the restrictions? If you restrict a page to specific users/groups - and the Confluence Admin is not part of those - they should not be able to see the page. But a Confluence Admin can make themselves a Space…

Hi @Pablo Castillo Which field is this in relation to? Is this a custom field you've created called "Status Transition Column"? And is this exported as a CSV? Or something else? Ste

Hi @Heri Cahyono If you're the Site Admin and looking to delete an application, you can do this: * In Jira, go to Jira Settings (cog-icon in top-right) > Billing * Press "Manage Subscriptions" from the left-hand side * Locate Confluence, and press the 3-dots icon in the bottom-right corner of the product's white box (next…

Hi @Mike James What is the JQL you're utilising for this? Ste

Hi @Frank Herpin There are a few things you can check. The method I would use is: * Export a list of issues from the filter's issue search. This is all the issues which should appear on your board * Go to your board and ensure you remove all quick filters - for example in the screenshot above you have Only My Issues…

Hi @Ben The validator checks if a comment has been added during the transition - so between the transition button being selected and the next status being set. To enable this, you need a screen which pops-up during the transition to add a comment. If you're looking to allow a transition based on an issue having >0…

Hi @sherry.ford Was this on a Board? Where you chose an issue and it was a pop-up in the middle, but is now a side-bar on the right-hand side? If yes, to change this back: * Go to your Board * In the top-right, press the 3-dots icon * Select "Open Issues in Dialog" ^ Should change this setting back! If this isn't what you…

Hi @Ben Is the comment set during the transition or before/after it? To set it during the transition, you would usually have a screen on the transition itself which pops-up when changing between statuses. Ste

There is now a bug raised for this: JSWCLOUD-20693 You can also try contacting https://support.atlassian.com/ if your Location field is missing off multiple boards, to see if they can help re-visualise it! Ste

Hi @Dirk Dittert I went through our Starter Licence to make a support request, and you're correct - Starter Licences do not have dedicated personal support - it states: Atlassian no longer offers personal support for Starter Licenses ^ It has a link to a blog post but it didn't direct me to one - I assume it'll be this…

Hi @Mikhael Santos Awesome, glad this helped! I would not bulk delete as it makes issues difficult to retrieve - best to always keep data, as you don't know when you might need it! Ste

Hi @Savvas Demetriou This will depend if your project is Classic or Next-Gen. ------------- Classic: You'll need the "Manage Sprints" project permission to perform this action. If the board has more than one project, you'll need this permission for each project present on the board. Then, to delete a completed sprint: * Go…

Hi @Dirk Dittert Server 10-user licences do include 12 months maintenance/support - see the self-managed pricing FAQ on the pricing page: Our Server licenses entitle you to perpetual use, and include 12 months maintenance (updates/support) starting from the date of purchase. Renewing maintenance is entirely optional. You…

Hi @Mikhael Santos Are you referring to the Jira Cloud Migration Assistant? If yes, it appears you can select to send all or some of your projects: If you want to migrate all or some of your projects choose Select project from the options. You will then be able to select which projects you want to migrate. ^ There isn't a…

Hi @Pedro Lopez Diaz Is "% Done" a custom field you have created? If yes, you can modify the columns on display by select "Columns" on the right-hand side and choosing which fields to include in the column display. If not - and you want to see "% Done" - you'd need to create a custom field to house this information then…

Hi @Roland , @Simon Rasmussen This looks like a bug which happens during Board Copy. I copied another of our board and the Location field is now missing. I haven't located a method to make "Location" reappear in Board Settings - but I did find a workaround to modify the location in this scenario: * Go to the Quick Search…

Hi @Sam Nikou When you say view all custom fields, what are you referring to? You can still choose to switch between new and classic view for Classic Jira Software Projects - to do this: * Press your user icon in the top-right corner - and select "Personal Settings" * Under Jira Labs, toggle the "New Jira Issue View" on or…

Hi All, I provided instructions for the Classic Project work-around - and a workaround for Simplified / Next-Gen - on another question. This might be useful to some of you. If you have a larger instance there might be an option utilising a global automation rule as long as you have All-to-All transitions in your workflows.…

Awesome - glad it was useful :) Ste

Hi @David Hazeel There is a known bug for this - see: JRACLOUD-75040. ----------------- Classic Projects: The post-function work-around mentioned in this issue will work for Classic Projects. To implement this: * As a Jira Admin, go to Jira Settings > Issues > Workflows * Locate the required workflow, and press Edit. Move…

Hi @David Hazeel I've tried cloning issues in both Classic and Next-Gen projects and it clones the issue in the first status in the workflow - as opposed to the status it was in. Is this the status or the resolution which isn't clearing for you? And is it Classic or Next-Gen? Resolution in the new issue view appears next…

Hi @Sunil Pandey You can't set Future sprint start/end dates in Next-Gen or Classic projects at this time - sprint dates are set when a sprint actively starts. You can vote/follow the suggestion for this feature here: JSWCLOUD-7740 Ste

Hi @Krista Dyer For Next-Gen projects, you can get the custom field ID from the API. Enter this URL, replacing "your-domain" with your site's name: https://your-domain.atlassian.net/rest/api/3/field ^ Search for your field's name and the ID will be listed under ID / Key. Ste

Hi @Ansil Niroula You can modify the order of statuses using workflow properties - specifically, you'll need opsbar-sequence. To exemplify how this works, as a Jira Admin you could: * Go to Jira Settings > Issues > Workflows * Select the Workflow in use for this project/issue type * Click on a transitions in diagram view…

Hi @Vishal Biyani Your options are limited here - you could either: * Issue Detail View: Add the field to the issue detail view on the board - although this is similar to click & edit. * Bulk Editing: Use the bulk change feature via Filters > Advanced Issue Search if applying to multiple issues concurrently There isn't a…

Hi @Sam Nikou Is this a Next-Gen or Classic project? If Classic, are you in the new view or classic view? If you've created a custom field, you need to ensure the field is added to the appropriate screen. These instructions will differ depending on your project type. If you can let us know if this is a field you've created…

Hi @Vishal Biyani Not natively. What are you trying to achieve with the custom field in the menu? Ste

Hi @Lacey Also I don't know which version it was but it wasn't recent - likely an update as part of Server Version 8. Its been in Cloud for the last 2-3 years. Ste

Hi @Bobbi Jo Shortt There is a method to permanently delete a project straight away: * As a Jira Admin, go to Jira Settings > Projects * On the left-hand menu, select "Trash" * Locate the project in the list and press the 3-dots icon on the right-hand side - then select "Delete permanently" --------------------- This isn't…