Ste Wright Community Champion

Hi @Rasika Joshi Not sure specifically what you're looking for here, but this page details integrations with Jira Align, including the APIs. Ste

Hi @kudukuntla.shekar This can be related to user licence limits. To check whether you've reached active user limits: * Go to https://admin.atlassian.com/ * Press "View Site Bill" next to your site * Select "Manage Subscriptions" from the left-hand menu * Check if any of your Atlassian products have no available space for…

Hi @Rodre You're correct, the style macro was depreciated in the new editor - provide feedback on this via CONFCLOUD-65317 As far as I know there isn't a workaround in the new editor at this time. You can however create pages using the Legacy Editor as an alternative. You might have this enabled already; press "Create" and…

Hi @Johnny Lau This is not visible to non-Admins? Or not visible to customers? As far as I know, there isn't a native method to hide the details of an attachment whilst keeping the service request visible. An alternative might be to encrypt files on closed requests? An app such as: * Encryption, Security & 2FA * Encryption…

Hi @Nitin Bhatia The screenshot looks like an older version of Confluence Cloud (the Legacy Editor), or Confluence Server. I tested this on our instance, on the New Editor - and this list does not seem to appear. I linked a Jira issue to a Confluence Page via Linked Issues. Edit: I just checked again and it has now updated…

Hi @Sam Sa Not natively when the Use Case is a label on an Epic. You'd need an app with more advanced JQL functions, such as ScriptRunner. Apps like this allow you to apply a sub-query to the main query - so for example: issueFunction in issuesInEpics("labels in (UC-3,UC4,UC-6)") ^ This is searching for all issues in Epics…

Hi @Jakob B_ That specific design isn't available I don't believe. The equivalent in Confluence Cloud is the macro "Success Panel". You can add this macro from the menu or by typing / and searching for it (in the New Editor). You can also click on a panel you've added to a page and choose between different styles/colours.…

Hi @David Pemberton Are you upgrading the same Jira instance? If so, upgrading to Premium shouldn't effect your existing data - you'll still have all the issues you previously created. Ste

Hi @hkenny Just to confirm: * Where is the status not updating? Is this in the scope section, in the status column? * After modifying the issue's status directly - do you refresh the page where the roadmap is displayed? I tried this on our instance and it updated after the page refresh :) Ste

Hi @Jade Stephen What is the outcome you're trying to achieve with the script? Adding a component during creation might be possible to achieve without a script, using Automation. If you can provide the specific scenario, I'd be happy to try and find a solution :) Ste

Hi @duynb92 What kind of field is Approvers? And are these specific users - or if not, how are these users identified? Ste

Hi @MHS QA Team I think these two articles should help: * Remove a Site Admin or Org Admin * Transfer Ownership Removing your administration access will turn you into a normal user. It should be possible to have normal user access once the above is complete. Ste

Hi @Nadine Arboleda What page analytics are you looking to export? You can export page analytics from the space's Analytics screen: * Go to your space and select "Analytics" from the left-hand menu * On the tabs, select "Pages" * Limit what content to include * Select the breadcrumbs (3-dots) icon in the top-right, and…

Hi @Monica Turiac Natively, this isn't possible. You need to be able to do a sub-query within your main query - to filter for which Epics' stories should be included. You'll need an app with more advanced JQL functions for this, such as ScriptRunner Then you could do a search such as: issuetype = Epic AND assignedTeam =…

Hi @eirens Not that I know of - that hyperlink to the mentioned issue with the summary/status visualised is fixed to that issue data (even in card mode). Ste

Hi @Mamikon Papikyan It depends what you're looking to do when referring to the custom fields. You might be able to do some actions using Automation for Jira, which comes built-in to Jira Cloud. Otherwise you can try looking for an app based on your needs on https://marketplace.atlassian.com/ - on the left-hand side are…

Hi @Edouard Landau Is this a macro you were editing? Or just normal text? And was this a legacy editor page or the new editor? I tried this just now on the new editor by: * Going to a page and pressing edit * Editing the page * Pressing the back button * Pressed edit again - and the modifications were still there * Went to…

Hi @MOHAMAD ALHADDAD I sometimes find this can be an issue if you are logged into a different account on any Atlassian platform - ensure you log out of your Community account and any other active product account (i.e log out from https://start.atlassian.com/) before trying the troubleshooting steps again. If this doesn't…

Hi @Connor Craig This page appears to suggest this is possible; have you tried these instructions? Ste

Hi @caglad Can I confirm that: * This is a Classic Project * You made the field required via the Field Configuration (toggling the field from optional > required) ^ If yes, I've found if the field is not on your "Create Screen" - it provides this error. I would check this: * Go to Jira Settings > Issues > Screens * Go to…

Hi @Krista Dyer I'm a Jira Admin for one site and I can see all their Next-Gen projects as a list - but I cannot access the project to see the issues. I can of course go into Project Settings and modify my Access, but I don't get that visibility by default. I know what the description states, but it's not the behaviour I…

Hi @Kiwi Yamamoto This is how the report works: * The counts are based on your estimation statistic - eg. story points * The light green section shows story points completed in a sprint, if issues from the Epic were planned for that sprint * The lighter blue section is story points remaining in that Epic - out of the total…

Hi @hellok There are some good courses for Jira Admins - this page has a more refined list of admin training options. What kind of skills are you looking to learn? Ste

Hi @Alexis Wilke How often does this happen? I've opened up both our Server and Cloud instances, and it didn't happen straight away. I found it did happen once I had a larger body of text in the Description in Cloud, but not on Server. It's not something I've noticed before but I mainly use List View rather than Detail…

Hi @Kevin Hartley It's not possible (as far as I know) to trigger a rule based on watchers being modified. But it is possible to copy Watchers from a parent to its child issues. You'll need to choose a different trigger. This is how I did it: * Trigger: Scheduled - run the rule once per day. Check "Run a JQL Search". Enter…

Hi @Daniel Salzer Yes, it's possible to do via Automation - to expand on how to do this, you'll need to: * Be a Project Admin and... * Ensure the "Default Assignee" is set to Component Lead for each Component Then... * Go to Project Settings > Automation. * Click the blue "Create Rule" button. * For the Trigger, choose…

Hi @Tim Clark What you described above isn't possible natively - Jira classes the last column on a board as "Done". If an issue is in this column, it'll be burnt down but not appear in the next sprint - if it isn't in there, it's not classed as complete and can move to the next sprint. I would suggest considering what your…

Hi @Katie Ghaemi What is the benefit of moving the issue from "To Do" straight to "Backlog"? Could you not either map "To Do" to the Backlog, or make "Backlog" the first status at creation? You could use Automation to move an issue straight from "To Do" to "Backlog" also, as long as the appropriate transitions exist. It…

Hi @Joe Not sure this one is possible at this point. Sprints cannot be created via Automation Rules as far as I'm aware. You'd need to use a scripting app or the API I think. Ste

Hi @Joe Can I confirm the need here: * You have a sprint named Test 1 * A release is also created, Test 1 * A second release is then created, Test 2 ^ How does this relate to the number between the letters? Is it that these would be called Test Q1SY instead? It'd be good to clarify which items need to be created via the…