Ste Wright Community Champion

Hi @Anand Panimaya This is a System User, who is often the actor for an app (for example, when viewing actions taken by the app in the issue's history tab). Whilst they don't take up a user licence, on Cloud sites you don't have permission to modify them. -------------------- You can locate them in your User Management: *…

Hi @sasha This is a multi-user select field? What is the wider context of this rule? Sometimes it can be easier to replicate the rule / setup to try and find the solution :) Ste 

Hi @Jordan Zimmerman Not sure this is possible in the new editor - but there is a list on your home page. You should see a section "Recent" - one of the tabs is "Starred". Ste

Hi @Dominik Enkelmann How are you updating the Epic Status to Done at this point? I tested opening/closing the Epic Status using post functions, and it works: * Go to your workflow and edit it * In Diagram mode, select any reopen transition - if you allow all statuses to transition to all others, you'll need to repeat step…

Hi @Sebastian De Rossi Not that I've seen in Confluence; what's the need to use mark-up as opposed to just adding a table to the page? Ste

Hi @Cristhian Benitez If you want custom colours, you'll need to get an app for this - such as New Status Colors PRO for Jira Cloud Ste

Hi @Narendra Kumar Not that I know of. There are two version fields - Affected Version and Fix Version, to show which release a bug was found in and when it was rectified. But not for Sprint. In this instance I would use linked issues, and link the bug to the story/task which the bug relates to. That way you can see not…

Hi @tejashree avinash aringle For one issue, I'd just re-add the watcher. There might be something you can do through Automation though if it's based on a specific scenario? Ste

Hi @Ricardo_Zamora I would contact https://support.atlassian.com/ in this instance :) This is because it doesn't happen for everyone so might be site-specific! Ste

Hi @talal.ahmed For Server/DC you'd need an alternate app as the one in my previous answer is just for Cloud. For example, Google Sheets Integration works with Server/DC. You might also be able to do it via the API. Ste

Hi @Laura Spencer You can, see instructions on how to do it on this page. Whilst the instructions talk through adding the Initiative layer as an example, you can add as many levels as you require! Ste

Hi @Tomas Sleurs Can you describe your issue in more detail, if it remains? You should be able to link to a header as described, although there are some limitations when the header is inside a table, a panel, etc. See CONFCLOUD-69198 for more information! ------------------ Hi @Martin H. Røst There are improvements being…

Hi @Nizan Freedman True - but if setup correctly, it's not substantially different from a user-perspective. What is the need driving the pre-population of the Description field? There might be an alternative I can suggest? :) Ste

Hi @June Williams Washington As Nic mentions, only the certification prep has real example questions. For ACP-300, I found the best learning was through practice! This could be either: * Using data from your company's Jira instance or... * Data you've created for learning in your own environment I would suggest: * Consider…

Hi @Nizan Freedman Does the pre-population need to be on the Create screen (i.e pre-issue creation)? Or populated during/after creation? I would consider the need for pre-population as part of this process. For example if it's a Story Template, you could end up with lots of Stories with just the template in them! Ensure…

Good spot @andrew_smith_veeva! I've modified the answer to include the single quotation marks. Ste 

Hi @Youssef Halwani Feature requests are just ideas - there's no guarantee Atlassian will build these. But having the idea created means it's a possible option! Ste

Hi @Hoc Is this for Jira Cloud? Or Jira Server? If it's Jira Cloud, is it Classic or Next-Gen? Ste

id and idboard look to match for me. Although I still see both on Chrome. Perhaps the JSON view differs between browsers? :) Ste

Hi @Sharda Gupta Remaining Story Points from a report perspective is visualised... * Burn-up: Distance between completed (green line) and scope (red line) * Burndown: Distance between the remaining scope (red line) and the bottom of the graph (i.e zero = all completed) Or are you looking for "remaining story points" to be…

Hi @andrew_smith_veeva Something like this should work: issueFunction not in parentsOf("issuetype = 'QA Task'") AND issuetype not in subTaskIssueTypes() This provides all issues which are... * Not parents of any QA Tasks and... * Are not Sub-task level issues themselves. You could expand the query to exclude other issue…

Hi @Modius Server does not have the "Open in Dialog" option - this is a Cloud-only feature. Labs is also a Cloud feature. Server does have dark features - but I've not seen one for "Open in Dialog". Ste

Hi @Petr Nový Apologies for not coming back to you on this question! In case this is still needed, you can create an "OR" statement utilising Else/If. You can create multiple layers (more than two) using this condition, and it should avoid duplicate actions unlike multiple rules. See how to utilise Else/If on this page. Ste

Hi @santz There is no specific roll-back feature for workflows. If no copy was made, you'll need to either modify it back from memory - or reset it to default. Ste

Hi @Sam Sa When using multiple values in brackets, you need to use IN / NOT IN rather than = / != (which are for single values only). So the JQL would be: project = Eagle AND issuetype = Bug AND fixVersion IN ("Release 1", "Release 2", "Release 3") AND status NOT IN (done, closed, canceled) See more on how operators work…

No worries :) If this or the other answer helped - could you select "Accept Answer"? This helps other users who locate these questions know which answers are those to check! Ste

No worries :) If this or the other answer helped, could you select "Accept Answer"? This helps other users who locate these questions know which answers are those to check! Ste

Hi @Phenesia No worries :) - let us know the outcome of running through those videos! Ste

Hi @Angel When you're deleting a priority, Jira will ask which other, existing priority to move issues to :) The bulk change will then take place during that process. Ste

Hi @Péter Zorkóczy Application Access is access to your instances; if the user has this turned off, they won't be able to login to any platform. You can grant users anonymous access to your projects. This would allow users to view issues, create issues, and similar - without logging in. You can have unlimited anonymous…