Ste Wright Community Champion

Hi @Robert Maseto This isn't available yet - but I would recommend voting for it via JRACLOUD-73438 if you haven't already. Ste

Hi @Jean Arrington I haven't seen this done - and whilst it might be possible - what's the benefit of doing this? It seems like quite a lot of complexity, when you could just link the Jira ticket to a Confluence page - and have users access Confluence to populate the data. Is there a reason for not taking the simple route?…

Hi @Banajyotsna palbabu Can you clarify what is not working? It's be great if you could provide: * How you built and tested the validation * What you expected it to do * What it actually does This will help us investigate and help further! Ste

Hi @Douglas Carter I'm not sure what you're trying to achieve here, could you provide... * The steps you're taking now * What you're looking to achieve * What is actually happening The screenshots provided are two different views... * Issues: This lists all Issues, in your case it looks like you're on the filter view Open…

Hi @Sam Fowler Can you confirm... * What type of field user name is? * Is this an actual custom field, not just a Proforma field? * Is this field populating on the Issue Screen (i.e outside of Proforma)? Could you also provide a summary of your automation rule? {{issue.user name}} should work - but the questions above…

Hi @Rodney Hughes Not sure on the right answer here, but I'd added the correct label to tag this as a question for that specific App. I'd also recommend contacting the vendor directly - to do this: * Go to the Support tab on their Marketplace listing…

Hi @Steven Lees-Smith It looks like you're looking for the method to highlight Responders or Responding Team From what I know, there's a new way of doing this - see: https://support.atlassian.com/jira-service-management-cloud/docs/add-or-remove-the-responders-panel-from-your-service-project/ Alternatively, I've seen…

Hi @Simon G Not sure on the right answer here, but I've tagged your question with the right label for the BigPicture App. Alternatively, you could contact the vendor directly - to do this: * Go to the App's Support tab in their Marketplace…

Hi @Alvaro Castillo Can you provide a screenshot showing where the 'kick start' option is? Also, some questions... * Is this happening on all boards, or just one board? * Is it happening when not on a board? * Is it happening for other users, or just you? It does look more like the sidebar view of a board - you could…

Hi @Razmik Mikayelyan Just to confirm the process you're going through... * Go to Confluence Settings * On the left-hand menu, select Site Logo and Favicon * Next to Site Logo, choose a file to upload, as the logo * Press Save to apply the changes I just tried this, and it worked for me! I would try again just to confirm,…

Hi @Garden16_ For the base requirement - the number of times an Issue was in a Status - you should be able to just use the Scripted Field No. of Times in Status - see: https://scriptrunner.adaptavist.com/latest/jira/script-fields/no-of-times-in-status.html Not sure how to do this within a time range personally, but this…

Hi @Gen S Probably not natively, as when there's no content with the label - the default is to mention that. Can you clarify the need here; why would you prefer an empty spot on the page? Ste

Hi @Maratab Ali I assume this is a Scrum/Kanban board, as this shouldn't be an issue in Team-managed or Work Management boards. First, I'd check in Board Settings... * Columns: Statuses are mapped to the correct columns - so your "In Progress" status(es) are mapped to the right column, etc * General:* If using Kanban,…

And in Russian (using Google Translator)... Это сервер, дата-центр или облако? Предполагая, что это облако (дайте нам знать, если нет) — я бы, вероятно, рекомендовал использовать автоматизацию для Jira — см. облачные документы здесь: Например, вы могли бы... * Создавайте настраиваемые поля, такие как средства выбора даты и…

Hi @Ирина Мельникова Is this Server, Data Center or Cloud? Assuming it's Cloud (let us know if not) - I'd probably recommend using Automation for Jira - see Cloud docos here: https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ For example, you could... * Create custom fields - such as a Date Time…

Hi @Joseph Makanda Can you be more specific about what templates you're looking to access? Ste

Hi @Alessandro Santolini As long as you're an Admin, I find the quickest way is... * Press the cog icon (top right-hand corner) * Select User Management * On the left-hand menu, then select Storage Ste

Hi @Rex Pugh Great to hear! Could have also been related to an incident on March 19th - see: https://confluence.status.atlassian.com/#past-incidents Ste

Hi @RicBret For cancellations - I would try using these instructions to cancel a subscription: https://help.trello.com/article/836-change-or-cancel-your-trello-plan In summary, to find the billing page: * Go to your Workspace's main page * Select Billing from the tabs * Change Subscription is just above Billing History If…

Hi @Seva Samuel Safyan This page might help: https://help.trello.com/article/1236-board-guests It details how to invite guests, and how single vs multi-board guests work. Ste

Hi @Esmer Check out this page to work out when a member is billable on a paid subscription: https://help.trello.com/article/855-how-billing-works-with-trello-premium-and-standard I'd also check this page to see guest types, and the difference between free and billable…

Hi @Garden16_ Is this for Xray Test Management? If so, have you checked out this list of JQL functions available on their help site? Ste

Hi @Firdos Siddiqui As this is a public forum, I've edited your post to remove your personal information (phone/email address) for your security! I'd recommend checking out... * Plan a migration: https://www.atlassian.com/migration/plan * Server to Cloud migration…

Hi @roovy This isn't something I've seen native to the new home, but home didn't really exist on the old UI either. Home is designed to be bespoke for each user - so that's why the Discover what's happening area can be customised to be popular pages, or Spaces/Users a user is following - relevant to them. You could…

Hi @Kokulnath Ramanathan The Sprint will be somewhere! This looks like a basic Roadmap, if I'm correct. That means it will be applied to one Project/Board, so the Sprint should be within it. I would check... * Backlog: See if it's a future/current sprint, so you can delete it from here. * Reports: Using the Sprint Report,…

Hi @FN Do you mean the Roadmap view, accessed from the sidebar? For Epics... * The roadmap bar should be showing up regardless * You can drag a bar on there for the Epics, or set the Start Date/Due Date fields, which also creates the bar * Make sure you're scrolling back/forwards on the roadmap to find the bar, in case…

Hi @Jennifer Christie It does depend on the number of Spaces, and size of your overall Wiki - but I'd suggest doing the redesign in a separate set of Spaces, or in a non-Prod environment. To do this you could... * Replicate the Spaces, then copy across the existing design by copying a page and all its subpages * See how to…

Hi @Kaitlyn Luboff Is changing the Definition of Done in the board an option? Scrum Boards don't work off the last status in a Workflow, just what status(es) are in the most right-hand column. This means you could... * Go to Board Settings > Columns * Remove the Done status from the board * Set the last column (with a…

Hi @hana.let This shouldn't happen, although I tested it to make sure. This is what I did... * Used a Project with a range of statuses in the workflow * Create a Scrum board, placing the status Committed in the Done column * Create a Kanban board, which had more statuses beyond Committed * Create a sprint, moves stories…

Hi @RicBret Your Atlassian Account is a single entity - and permissions allows you access to multiple products or in this case, Trello Workspaces. Whilst you can access multiple Workspaces though, each other user would also need to be granted permission to each Workspace to see/access them. You can learn more about both…