Ste Wright Community Champion

Hi @Ziga N I'd check these two things... * Workflow Post-Functions/Rules * Automation ...and see if either of them are making this happen. Workflow Post-Function/Rules If your Project is a Company-managed Project, you'll need to be a Jira Admin to resolve this issue. Then... * Go to Jira Settings > Issues > Workflows *…

Hi @Dhaval2017 Not in a Team-managed Project - but, what are you looking to achieve in terms of the Backlog? For example... Board... * You can filter by Epic from a Team-managed Board, using the Epic drop-down in line with the search bar * You can also add the Epics Panel from this drop-down, by toggling it ON Filtering...…

No worries :) If this answer helps resolve your question, could you accept it - so others know this is helpful? Ste

Hi @Ritu.Nikhildebnath Can I confirm which CSV Import tool you are using? * Is it via Filters > Advanced Issue Search > Options > Import Issues from CSV? * Or, is it Jira Settings > System > External System Import? You need to use the latter for updates. Ste

Hi @Todd Dowty The colours are just to differentiate the category names - which do more than just colour the Statuses. Some alternatives are... * Use Card Colors on a Board, to highlight each Status * Use an App - such as New Status Colors PRO You can also see a good (albeit old) explanation as to why Atlassian won't add…

Hi Alex, No problem :) - let us know if you'd like to get this working in future; I built it to test the theory and it works, so I would be happy to assist :) Ste

Hi @Carolina Chang Herrera Only the Story is in the Sprint - the Sub-tasks are intrinsically linked to the Story, and will always follow it. This means if the Story is open when the Sprint completes, it will move to the next Sprint with all the Sub-tasks, regardless of their Status. Ste

Great news Rob, glad to hear you got this resolved! Ste

Hi @Sonal Kartikeya Could you provide us a screenshot of... * The rule itself * The rule's details (where multiple projects are selected) That will help us clarify the issue more closely :) Ste

Hi @Majida This refers to a Workflow Status' status category. Each Status is coloured, and they're either... * Grey = To Do * Blue = In Progress * Green = Done Issues in Done don't disappear or get hidden in a Project natively, so users will continue to see them even if they've been completed :) Ste

Hi @L What's your definition of authorise, from your perspective? This will help clarify the best solution :) Ste

Hi @Majida When you say marked as done - can I clarify what you mean? Projects don't have a status natively. So if a user has Browse Projects permissions they should continue to have access continuously. Ste

Hi @Ricardo Cafalchio Filho From the main portal page you should have... * Portal Groups * Request Forms - clicking on one of these will take you to a form with fields You can customise both of these lists In both instances, you'll need to be a Project Admin. Then, for Portal Groups... * Go to Project Settings > Portal…

Hi @Kai Becker Not that I know of - inter-site linking requires the authentication to ensure you have appropriate access to create the link. It should be a one-off though. Ste

Hi @Overseas Examination Commission , @German Taroco , @Aaron Harvey It looks like this bug might be related - see JSDCLOUD-11171 If it is, I would recommend voting for it, to confirm it impacts you! Ste

Hi @Julia Tzavaras This doesn't like a system issue, it sounds like a process one. I would either, ask the stakeholders... * Why are these not being approved within the sprint? * Is there a blocker or limitation, which makes it hard to approve them? * Do they appreciate that a delayed approval can impact releases? * ...etc…

Hi @rupesh adhikari Thanks for confirming this. For business projects (also called Work Management) - issues are only available in the Done column for 14 days. Please see this quote... You’ll only be able to view a done item in the Done column for 14 days of it being moved there. After 14 days, the board will omit the…

Hi @rupesh adhikari Are you on Server or Cloud? If Cloud, is it a Team-managed or Company-managed Project? And is it a Work Management or Jira Software Project? Lots of different board types are available - these questions will help narrow down the answer :) Ste

Hi @James Higbe Welcome to the Community :) Let us know if you need any help or assistance as you get more involved with Atlassian products! Ste

Hi @kamalakandan Is this Server or Cloud? And how are you creating the hierarchy - is this using Advanced Roadmaps, or Structure, or some other App? Ste

Hi @Jena Kihn For browser issues, I'd check out this help page first: https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello See if any of these suggestions help resolve your issue - if not, let us know :) Ste

Hi @KEN FISCHER I assume you mean on the basic roadmap in Jira Software (i.e available from the left-hand menu when viewing a Project/Board)? If so, it's not possible to bulk reorder from this view, at this stage. I couldn't see a feature request for this either - but you could raise one…

Hi @Darrin Todd Can I clarify... * You have a template, with a table on it * There are some variables on the template users need to fill in * You'd like current user, and current date, to populate automatically? If yes - not that I know of natively. It is possible in Server/DC using user macros, but these are not available…

Hi @Kai Becker I assume you're using a Send web request to hook into the other site? I'd envisage it needs authentication to allow for this to happen - is there a reason this isn't possible? Ste

Hi @sarah roberts As the Atlassian Community is a globally distributed community, I'd like to start by offering some options for learning and getting advice! There are some pages I'd recommend when starting to learn Advanced Roadmaps: * https://www.atlassian.com/software/jira/guides/roadmaps/advanced-roadmaps *…

Hi @Rajesh Sharma V Do you mean in an Issue? Or on a Board/Project view? Is this a Team-managed or Company-managed Project? For Company-managed, for the Issue view, I would check... * Permissions: Your user has the appropriate permissions to view development information - this is the permission View Development Tools *…

Hi @Gnanabaskar You can't currently use the Migrate Cloud Site option to migrate Team-managed Projects - it only supports Company-managed at this point. You can copy all your data from Production to Sandbox though, which would include Team-managed Projects? To do this, you'll need to be an Org Admin, and then... * Go…

Hi @Overseas Examination Commission Did you try selecting a language, to see if that makes the templates appear? Ste

Hi @Kenny Dick I'm not sure on this question, but I've seen a similar question which might help - check out: * https://community.atlassian.com/t5/Jira-questions/How-to-make-Next-Gen-project-private-using-API/qaq-p/1072617 Ste

Hi @[deleted] Are you using the Roadmap Planner macro in Confluence? If yes, this isn't possible natively - the macro's data is only visualised on the page it's placed upon. Your alternatives include... * Excerpt/Excerpt Include: Utilise these macros to group roadmaps onto one page (albeit, as separate roadmaps) * Advanced…