Ste Wright Community Champion

Hi @Peter Not sure what you mean for the first question - are you asking about using a Cloud infrastructure vs locally hosted? A good starting point for infrastructure/architecture options might be this…

Hi @James Paniagua It's not an available field in Field Value Changed - but should work from the more general trigger, Issue Updated. This seemed to work for me... * Trigger: Issue Updated * Condition: Advanced Compare Condition* First Value: {{changelog.rank}} * Condition: does not equal * Second…

Hi @Ricardo Cafalchio Filho Can I clarify what you're referring to when you say the principal menu, the sub-menu, and pages after this? A screenshot of your current request portal / request design would be beneficial here! Ste

Hi @w d Is this for Cloud or Server/Data Center? I would recommend starting with these help pages: * Cloud: https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/ * Server/DC: https://confluence.atlassian.com/doc/site-backup-and-restore-163578.html The Cloud help page does mention that it includes users,…

Hi @Manuel Stehle Natively, the alternatives which exist, alongside any updates for future options, can be seen in this Community article Or you could check out what options are available on the Marketplace :) Ste

Hi @Adam Hardesty Table toolbox is a macro which is only available if you have the App Table Filter and Charts for Confluence You can read how to utilise them within the vendor's support documents: https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Toolbox+macro Ste

Hi @Femi Adigun You'll need to be an Organization Admin to do this - then follow these instructions: * Go to https://admin.atlassian.com/ * Select your organization * From the navigation menu, select Billing * Select Manage Subscription next to the appropriate product * In the box which Jira is in, select the 3-dots icon…

Hi @John Ricard Are there other automation rules running, related to linked issues? From the screenshot, I don't believe Point 2 would be an issue - unless there is another rule updating lots of Issues to In Review, or this is being done in bulk every week, etc. Now you've refined the rule, are you still seeing as many No…

Hi Matt, Interesting! Thank you for clarifying this for the Community - hopefully it will help others who also have this question prior to the migrations being completed! Ste

Hi @Dhaval2017 You're using a Team-managed Project, which doesn't require the field Epic Link To change the Epic of a Story you just need to... * On the Issue view screen, at the top of the page, select either...* Add epic * The pencil icon next to an existing Epic already listed * Choose an Epic from the list Ste

No worries Ishna. If this helped answer your question, could you accept the answer? This helps other identify answers that can help, if they find this question in future! Ste

Hi @Amir Baruch I think for the release allocation question, what @Curt Holley has suggested is the best option - using JQL to highlight this information on a Confluence page or Dashboard will allow you to review it. In terms of aggregation - I've seen it done using Automation - where teams aggregate the total effort of…

Hi @[deleted] Jira Software is a product type, like Jira Work Management, or Jira Service Management. These can be hosted in Cloud (SaaS) - or self-hosted in a Server/DC environment. Based on your comment about backups, this does sound like a Cloud environment, what makes you think the two hosting types differ? Just in…

Hi @Kathy Guo You want to use page restrictions - check out how these work here: * Server/DC: https://confluence.atlassian.com/doc/page-restrictions-139414.html * Cloud: https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/ For clarity, as edit restrictions are not inherited down a page tree,…

Hi @Alex Shirokov Some further answers below! I have a requirement to automatically clone any of these metadata to corresponding fields of a newly created Epic(s) within the PMO project. NOTE: only for all those projects that start with an Epic that contains - "Project Summary". ^ Rule 1 can be modified to meet this need.…

Hi @Matt Lane I can't replicate this functionality - I assume you might have had Proforma already before Atlassian rolled it out as Forms? Perhaps this is the reason? I'd suggest contacting Atlassian Support for this one, and ask for some clarity around why this functionality might differ between instances. Let us know if…

Hi @Rob Horan Not something I've specifically tried - just an idea, based on other migration routes I've seen, that have used trial instances :) Ste

Hi @KS Rajagopal Did you try recreating the plan and seeing if it has the same errors, if this impacts multiple users? Ste

Hi @rvaneerd I think Atlassian Support is best placed to assist here, as it probably involves the underlying database - something only they can access in Cloud! Please keep us updated on your progress though :) Ste

Hi @Reda Menčikovaitė Project manager Assuming you have the relevant administration permissions (Org Admin) - did you try searching for your destination site (even if it doesn't come up in the list)? I find not every instance shows up, but I can usually search for them if not :) Ste

Hi @rvaneerd Thanks for updating this, this is great insight! Whilst you await a response from Support, are these IDs all within your Cloud instance? You can use JQL with Status IDs, rather than names - so you could try a query such as... NOT (status CHANGED FROM 10508 TO 10506 OR status CHANGED FROM 10056 TO 10040) ...and…

Hi @John Ricard Even if it's multiple Projects, it's worth limiting the rule's scope if the rule is at a global level. To do this... * Go to Jira Settings > System > Global Automation * Select your rule * In Rule Details, modify the scope to Multiple Projects * Select the 3 relevant Projects from the drop-down menu * Press…

No worries :) Looking at some of other responses, I would consider... One-time Need If this is a one-time need, you could use CSV exports like @Bill Sheboy suggested - for example... * Export all Epics * Export all Stories, Tasks, etc * Use VLOOKUPs to bring the data into one Excel sheet, then do comparisons from there ^…

Time for a requests thread? ;) Ste

Hi @Nigel Thurston-Smith Not natively using JQL - this would require sub-querying (i.e searching on multiple levels of the hierarchy in the same query), which is only available using Apps, such as Scriptrunner Native options include... * Set Epics as Swimlanes, so it's easy to see where an Epic is closed, whilst a child…

Hi @John Ricard Linked Issues and Sub-tasks aren't treated the same. Is this rule just executing? Or is it also actioning (i.e an automated action is taking place). You can tell this from the Audit Log... * Success = Actioning * No Action Performed = only Executing For clarity, the rule executes even if it performs no…

Excellent! Glad it worked :) Ste

Hi @Lars Van Sweevelt There is an active incident at present - please see the Status Page for more details: https://status.atlassian.com/ I'd also consider raising a ticket with Support - https://support.atlassian.com/ - so they can keep you actively updated for when your specific instance will be back available, and…

Hi @Aravind Koushik Gobburu Can I clarify what you mean by merge 3 CSV files? Is this more complicated than copying/pasting the data from 2 of the files into the main file (and ensuring all the field columns match up)? I would be cautious having 2000 Issues in one file though, it might be less load/safer to do it in…

Hi @Pierre-Yves Cloux Unlike Data Center, Jira Cloud only has Project Archiving - not per Issue archiving. There is a feature request for this - view/vote for JRACLOUD-5843 There are some alternatives I can think of (aside from just using JQL to limit the visibility of Issues on boards, etc past a certain updatedDate).…