Ste Wright Community Champion

Hi @Sofia Grunspan Natively, using the manual Clone Issue button - this isn't possible - you can select to include all the Sub-tasks, or none of them. --- If this is an exercise you will need to repeat, you could do something via Automation though. You could use... * Trigger: Manual Trigger - to add a new "option" for…

Hi @Philippe GORCE Do you mean automatically add the user who created the card as a "Member" of the card? If yes, you should be able to do this using Butler (Automation). To get to the appropriate Automation screen: * On your Board, select the Automation button, near the top of the screen * Select Rules from the drop-down…

I'd then consider contacting the vendor directly - they'll be best placed to help get you setup for success :) Ste

Hi @Karen Kelly Just to confirm - for the select list... * Does the option you're trying to set already exist within the select list? * OR...are you trying to add a "new value" to the select list each time If it's (1), it should be possible to make this work. Could you share what the rest of the rule looks like? And…

Hi @Sara Palmitessa I'd recommend... * Checking out the vendor's documentation for this App to get started - see: https://appfire.atlassian.net/wiki/spaces/ILV/overview * Contacting the vendor if you need additional support - see their contact details on the support tab on the App's Marketplace listing Ste

Hi @Daniel Middleditch You can check this if you are an Organization Admin - via... * Go to https://admin.atlassian.com/ * Select your Organization * Select Security from the top navigation bar * From the left-hand menu, select Data Residency From here, you can view where your data is currently stored. --- For the…

Hi @Eliyahu Klein Can you provide a screenshot of your result? And the rule itself? I replicated this rule like this: * Trigger: Sprint Started* Board = <Board Here> * Branch: Related Issues* Type = Issues in the Sprint* Branch-Action: Edit Issue* Description = {{sprint.name}} ^ I tested this with Issues that had been in a…

Hi @Sébastien PRIOR You can grant people a "guest licence" in Confluence. This feature is currently in beta - but you can see how to do it on this help page: https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/ You can then grant the "guest user" the comment permission - to see what…

Hi @Matt Montgomery If this is a Company-managed Board, you should be able to set quick filters to show this information. To create Quick Filters, you'll need to a Board Admin and then... * On your Board, select the breadcrumbs icon in the top-right * From the drop-down menu, select Board Settings * Choose Quick…

Hi @Renata Ribeiro You can do this via Automation - for example, you might: * Create a custom Date Picker field - to capture the date development starts (eg. Development Start Date) Then the rule might look like: * Trigger: Issue Transitioned* To Status = In Progress - assuming this was the first Status for development…

Excellent, glad this works for you! If this answer helped resolve your question, could you accept the answer? This helps other users who locate this question in future know the answer is helpful :) Edit: Thanks for accepting it! Ste

Hi @vyanktesh_chandely I've created the whole rule below, as two options: * Option 1: Set the Multi-select field using the "simple" edit option, and the Cascading field using the "advanced" settings. This is because the Multi-select field should be possible to set using the simple editing * Option 2: Set both fields using…

Hi @Claes Jacobsson Matteo is correct - once the App is installed, all users will be able to access its functionality. This is because Apps in Confluence are per instance, not per user. So for paid Apps, you'd have to purchase a pricing tier which includes the maximum number of users on your site. Currently…

Hi @ULTRA Support Are you looking for a simple filtered list of issues? For example... --- Filtered List * Select Filters from the top navigation menu * In the drop-down, select Advanced Issue Search * Ensure the "View" is set to List View - the option to change this is a grey button to the right of the "Search" button *…

Hi @vyanktesh_chandely What does your rule look like now? It'd be good to see what your current advanced update option looks like, so we can help suggest changes to make it work. It'd also be good to know why the custom fields are not visible in the normal, simple list. Can you clarify... * What custom field type are the…

No worries :) If this answer did help resolve your question, could you accept it? This helps other users who find this question in future know that this answer can help them! Ste

Hi @Claes Jacobsson Can I just confirm you're looking to: * Add a link/URL to a Confluence page * Which links to a specific version of another page (not the current version) --- You can just copy the URL of a previous version and place it in the other page - the version is then in the URL. To get this link: * On the page…

Hi @Henry Deborah chinyere There's several help pages/articles I'd recommend checking out to understand more about Trello: * What is Trello * Getting Started with Trello * How to use Trello - there's lots of additional links on this article to other articles/pages I'd also check out other blogs available…

Hi @[deleted] To @ mention users, you need the Global Permission Browse users and groups If you are a Jira Admin, you can check whether you have this permission: * Go to Settings (cog icon in top-right) * Select System from the drop-down menu * Select Global Permissions from the left-hand menu * Ensure you have access to…

Hi @Swaroop Kumar Awesome! I did mention in my previous comment ensure the correct customer permission is setup, depending on how your Project is structured Trying different Customer Permissions was a great next step - I'm glad this is now resolved for you :) Ste

Hi @Umar testing Make sure you've added the Condition If/Else Block at the appropriate point in the rule. The first set of "sub Conditions" go in the first "IF" - on the rule screen it should come as something like: * If: matches * If: all match You then need to add an "ELSE-IF" condition, for the second set of…

Hi @Umar testing I've detailed an example in this comment, under the header So for example... The reason I've documented this as text, rather than a screenshot, is because the latter wouldn't show each of the components needed per Trigger/Condition/Action - whilst documenting does! Ste

Hi @José Carlos De Oliveira Escalona Unfortunately you can't at this point when moving between Company-managed and Team-managed - you have to create a new Project, then move the Issues across. There's a good, detailed guide on how to do this -…

Hi @Shanara Sadeque I assume you're referring to the "Basic Roadmap" in this question - the Roadmap which is available on the left-hand menu when viewing a Project? In that case, no - the Basic Roadmap is a per-Project roadmap view only. This is confirmed (along with additional information) in this help guide. --- To view…

Hi @Johannes Asp I assume you have access to your instance? There's different levels of Admin in Cloud - see these on this help page Depending on whether your site is using the old or new user management experience - you'll need to be either a Site Admin or Organization Admin to manage access --- You (and others) can test…

Hi @심여울 I'll answer these as two separate questions. --- Question (1) It doesn't sound like automation is needed here - you just need to adjust the Board filter for Project B. To do this, you'll need to be a Board Admin and then... * Go to your board, and select the breadcrumbs (3-dots icon) in the top-right * Select Board…

Hi @j.reed This feature still works (I just tried it) Based on the the error, I'd check your Issue Hierarchy settings first: * Go to Settings > Issues * Select Issue Type Hierarchy from the left-hand menu * Check that the "Story" Issue Type has not been added to either the Epic's level, or any custom level above Epic,…

Hi @Ramona C. If you're the Space Admin - you can check whether you have the permission (and grant it to yourself) via the Confluence Space Settings > Space Permissions. If you're not the Space Admin, I'd contact one and see if they can grant you the permission :) Ste

Hi @Clare McNeish If this is a Company-managed Project, you'll need to be a Jira/Product Admin. If this is a Team-managed Project, you need to a Project Admin in that Project. Then... * Go to the Project's "Project Settings" * Select "Details" from the left-hand menu (if not already there) * Modify the Key * Press Save…

Hi @Ramona C. You should be able to expand the Attachment using the arrow on the left-hand side - and choose to delete it from there. This is assuming you have permission to delete attachments though, via Space Permissions. Without this, you cannot delete attachments. Ste