Ste Wright Community Champion

Hi @Piyush A (STR) As far as I know, it doesn't send an email to users. In fact, there's a feature request to allow an email to be sent - see: ID-6780 - suggesting it doesn't happen by default. Ste

Hi @Arushi Verma Can I just confirm the steps to reproduce this: * You have two Scrum Boards in one Project * The Boards have unique Filters - i.e Issues are not shared between the two Boards * You are starting two separate Sprints to run at the same time And one think to check: * There are no Issues which are in the wrong…

Hi @Cindy Snow Can I just confirm: * You have two JSM Projects in the same instance * One is for external customers, the other for internal employees * Some of the internal employees do not have a Confluence licence I assume you're restricting access to each using these instructions? If yes, I'd assume that this will also…

No worries :) Let us know how you go! Ste

Hi @Cash Coyne After reviewing Andrew's answer, I did revisit using an additional piece of metadata to do this. You can do this using Automation - you just have to be cognisant of execution limits if this is a Global/multi-Project rule, depending on your Plan level. If this is for one Project, I would run this as a…

Hi @Brandon Mohl This isn't possible using native JQL - which gives you two options: * Automation: Create the metadata to use in JQL * App: Find an App which extends JQL to meet your need I've detailed both options below. Option 1 - Automation You could use Automation to populate a custom "Number" field, which could detail…

Hi @Mike Allen Great questions, answers below! --- The user name @xxxx. Is this assigned by the user or the company of Trello? Can we make this what we want? * As far as I know, this is generated by Trello * You can change it - but it needs to be unique across every Trello user, not just those in your instance. * To change…

Hi @Matthieu Imbert This error usually happens because: * Your Jira Home is set to "Boards" * You haven't visited another Board since deleting the Kanban Board To fix this you can either: * Change "Jira Home" to another option - to do this...* Go to your Profile Icon in the top-right corner * From the drop-down, select a…

Hi @Amy Burger Is the first Status when you create an issue "Ready for Implementation"? From your screenshot, it looks like it should be "Backlog" I'd recommend... * Create a new Workflow, without copying anything across * Rebuild the Workflow without adding any Conditions/Validators * Test this (in a test Project?) ...and…

Awesome! Glad you found a solution without the need for a workaround :) Ste

Hi @Sharon Jacobson Can you provide a screenshot of what result you see (if possible)? Keen to see keywords and result, even if you need to blur out some information. Ste

Awesome! Glad you found a solution that works for you :) Ste

Hi @Cash Coyne I don't know if that's possible without some customisation. I assume you're effectively trying to use IF statements, so the results would "differ" depending on the day of the week it's run on? If yes, JQL isn't SQL - in that instance you'd need multiple filters, and to run the relevant one each day. Edit:…

Interesting! I also found this: https://community.atlassian.com/t5/Jira-Software-questions/Automation-Advanced-field-editing-JSON-add-multiselect-values/qaq-p/1934405 I tried to replicate the two rules, but after quite a bit of testing I'm still getting an error. I ended up with this: { "update": { "Scoped" : […

Hi @Ivan Andrieiev You could do this using a Scheduled Trigger You have two options in terms of creating the Task: * Clone an existing Task or... * Create a Task from the Automation Rule (this would not require a Task to exist). Is the Task you're cloning one specific Task? Or is there some other logic to identify it? I've…

Hi @Cash Coyne You can refine the queries above to specifiy a specific day, for example... * Comments on Monday: lastCommentedDate >= startOfWeek(1) AND lastCommentedDate < startOfWeek(2) * Comments on Friday: lastCommentedDate >= startOfWeek(-2) AND lastCommentedDate < startOfWeek(-1) * Prior Day: lastCommentedDate >=…

Hi @MHassan Try to create a local Group (not through AD), with the users in it, and assign that to the permission - just as a test. Ste

Hi @Daniela Oliveira You can do this - by using the Gadget Filter Results. What you'll need to do is: * Create a Saved Filter per Designer - you can do this from Filters > Advanced Issue Search * The Filters should be Assignee = <Designer User Here> * Add a Filter Results Gadget per Designer, setting the Filter to be the…

Hi @senior aliyu I know you accepted your own answer, but I have unaccepted it - in case you did this by mistake! I did this to ensure others can still see you'd like more ideas or answers - so you can get further advice from other users! Ste

Hi @darshil trivedi What do you need the "Share With" button to do? Is it to share the Ticket with other internal users? If yes, by default you can add Request Participants through the help center, but this is done after the ticket is created. See more information on this help page - Add request participants through the…

No worries! Using Month makes more sense. I'll modify my answer to clarify this. Ste

Hi @senior aliyu Welcome to the Community! Can I clarify what you need help with? Are you looking for how to learn more about Jira? If yes, I'd take a look at these: * Atlassian University - there's lots of learning opportunities to learn, including some free courses. Check out the learning paths to see what might be right…

Hi @Trevor Overstreet At this point in time - yes, that is correct. You could do something with Automation though, if you need it to be an Epic post-creation - it might look something like this: * Trigger: Issue Created * Condition: Issue Fields Condition* Field = Request Type * Condition = is one of * Value = Existing…

Hi @Cash Coyne It looks like you have Scriptrunner, based on the commentedOn function (which isn't native to Jira) - is that correct? Or potentially another App which extends JQL functions? If this is Scriptrunner, I envisage it would be better to use lastCommentedDate - i.e * Monday: lastCommentedDate >= startOfWeek(1) *…

Hi @Ivan Andrieiev Simple question first - on your Workflow, can you transition from "Closed" back to "In Progress" normally? Ste

Hi @Mayur Gaikwad/Tech PMO If this is a Company-managed Project - you can limit this through Project Permissions. One of the Issue Permissions is Assignable User - by editing this permission, you can limit who can be an Assignee - for example based on a Group, or Project Role, etc. --- On Team-managed Projects it's a…

Hi @[deleted] You can activate this in Team-managed Projects also * Go to the Roadmap * In the top-right, select the breadcrumbs (3-dots icon) * From the drop-down, select Configure Roadmap * Ensure the Child Level Issue Scheduling option is toggled to ON Ste

Hi @Rudi Strydom As far as I know, this is not directly possible at this point - the Action to set a Multi-user picker works off Group, but not Project Role. If you could place the Product Owners into a Group instead, you could easily reference that in the Edit Issue Action. For Project Role, there is a feature request to…

Hi @simran.sharma Are you using JSM Cloud? If yes, I think it would be easiest to do this via Automation. The rule would look something like this: * Trigger: Issue Created * Condition: Issue Fields Condition* Field = Priority * Condition = equals * Value = Highest * Action: Send Email* To = <Your Email Address> * Subject =…

Hi @Ivan Andrieiev Yes - so a Condition/Validator wouldn't work based on a Resolution, because it is set after the transition, not before/during it. Let us know how you get on with the Automation Rule! Ste