Ste Wright Community Champion

Hi @Aykan Inal If you're looking for an automatic transition, you'd be better to use Automation - SLAs will not do this for you. You can create Project-level Automation Rules as a Project Admin: * Go to your Project Settings * On the left-hand menu, select Automation * Create a new rule using the appropriate button --- For…

Hi @Virgo Admin I'd suggest there are recommendations, rather than best practices. I've seen it done multiple different ways - but this what I would recommend: * Link the Bugs to Stories using linked issues. You should use a linked issue type most relevant to how you work as a team - for example, do the Bugs block the…

Hi @Kay Bickell You'd need a Branch after the creation of the Task, to house the Sub-task creations - rule would look something like this: * Trigger: Scheduled * Action: Create Issue - this is the Task * Branch: Related Issues* Type = Most Recently Created Issue* Branch-Action: Create Issue* Project = <Project Here> *…

Hi @Ivan Andrieiev In Option 2 you're seeing that warning? Not Option 1? Have you got JQL set in Option 2? If yes, what is it? Perhaps provide a screenshot of the Scheduled Trigger so we can review further :) Ste

Hi @Karolina Boguszewska You can't using this option. I would envisage this is because: * Whilst some Company-managed Software Projects have Boards in their templates, Boards are not intrinsically linked to Projects - so aren't included in these settings. * The "Share Settings" option isn't copying a Project's…

Hi @Sudha Neelima Have you checked out the help pages for this? I'd check out first... * https://confluence.atlassian.com/enterprise/migrate-from-server-to-data-center-953127136.html * https://confluence.atlassian.com/doc/migrate-from-confluence-server-to-data-center-203651.html ...as good starting points :) Ste

Hi @Nikolai Kazintsev As far as I know, in Work Management Projects you can't turn off this feature at this point. It is only possible to toggle on/off in Software Projects. I couldn't find a feature request for this, but you could suggest this is made possible if you would like, from…

Hi @Asha You could also consider using this option: https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/ It's a Cloud-to-Cloud migration tool for Projects (although it is in beta at this point). Ste

Hi @Idrees Not that I know of unfortunately. The filter only remains active whilst you're on that Issue's screen (it seems). There is a feature request for this though - vote for/watch JRACLOUD-72463 Ste

Hi @jun lee Have you checked this field is available for the relevant Project/Issue Type you're trying to use it on? I would check the... * Custom Field's Context - to ensure it is not limited to a specific set of Projects/Issue Types * Field Configuration (Scheme) relevant to this Project, to see if the field is hidden…

No worries! Just to mention, there is a workaround using Automation - depending on whether the validator or the ability to use these quick-create options is preferred. You could create a rule which... * Triggers post-creation, and then... * Hides the Issue or deletes it (you could hide it using a Security Level), and…

Hi @jun lee It's probably because you're trying to set the ENM_WorkPercent Field twice in the Action - once from the Field selection box, the second in "Additional Options" Remove one of these two - if it's just updating it to "100", clear the "Additional Options" section and close it, and just keep the direct field value…

Hi @Echo Yang Just to clarify - not at this point. The number of custom fields (50) and field options (55) are the maximum. As Ollie has mentioned though, you can vote for/watch the feature request requesting an increase in these limits - see: JRACLOUD-78719 The alternative is to move to a Company-managed Project, where…

Hi @Anastasia Ksenofontova Can I confirm... * The end-to-end Workflow is applied to each Issue (Task, Story, etc) * Multiple teams will work on each Issue * These teams are not cross-functional - i.e there's not a "team" including a developer, an analyst and a QA - those are three separate teams --- If these are multiple…

Hi @iXmerof That's not my experience, it remembers my choice. Have you tried... * On different Browsers, to see if this happens consistently? * Clearing your cache? ^ Or, if there is someone else with access to your Jira instance, could you ask them to try and see what happens? Ste

Hi @Franártur Duque It also warns you of this when deleting a checklist: Deleting a checklist is permanent and there is no way to get it back. Ste

Hi @Scott Theus Just in case you're still looking for an answer to this, I find it easiest just to use JQL to check this. There's no location on the UI that I know of which displays this mapping. The alternative would be to: * Create a custom text field to put the Team name in * Use Automation to populate the field when a…

Hi @Paul Wiggers Just in case you're still looking for a solution, are you looking to: * Send a notification if there's been no public comment within the last 48 hours, and if the last comment was internal? If yes, I found it easiest to:* Create a Custom Date/Time Picker Field - eg. Last Public Comment * Populate the field…

Hi @Tobias Plankl Is the user still experiencing this issue? If yes, I'd recommend they check their personal settings to see if the relevant notification settings for their user are switched on. To do this... * Go to the Profile Icon (top-right corner) > Personal Settings * Ensure under Get email updates for issue activity…

Hi @Jérôme Coupé Just in case you still need this answered - it is possible without JSON! For the Action Edit Issue, set the parameters as follows... * Field = <Custom Field>* Select the 3-dots icon next to the value field, and select COPY * Press the button which replaces the value field, and set the values to...* Issue…

Hi @[deleted] Just in case you're still looking for this answer - not that I know of. The workaround I see used the most is using the iFrame. There isn't a feature request I could find for this either - but you could create a new suggestion for it? Do that from here: https://jira.atlassian.com/secure/Dashboard.jspa Ste

Hi @Marcos Lourenco Is this still a problem for you? You can definitely visualise Sub-task Issue Types in Advanced Roadmaps - I would check: * The Sub-tasks are included in the Issue Sources which represent the data visible in the Plan. If not, include them. * In Filters, ensure all levels of the hierarchy are visible on…

Hi @Xingcai Gu Just in case this is still an Issue for you, it is most likely an access/settings issue. You'll need to be a Jira Admin to check/change the following settings - if you are not one, I recommend contacting your internal support team for assistance. The instructions also differ between Cloud and Server/DC -…

Hi @CHARLY crazy Just in case you still need this answered - do you mean the last date an Issue was transitioned on? If yes, this isn't a native field you can reference in a Search Filter - but you could create one, and populate it using Automation? --- Custom Field * Create a Date Picker or Date/Time Picker Custom Field *…

Hi @Kateryna Bukhtiiarova Just in case you still need this answered, as far as I know, Location (and UUID) are fields that are not visible/possible to populate. See the Description of the Location field for its use: Adding both UUID and Location fields to a project, will enable JIRA Mobile Connect for that project. Is…

Hi @Greg Williams It's awesome to see you've found a great new improvement for your users! You mention in Step 8 that you have a lot of resolutions - did you know you can limit the resolutions shown per Workflow? --- You can do this using Workflow Properties - an example of doing this is... * Go to your Workflow, and edit…

Hi @Sean Miller Did you find a resolution to this question? If not, have you considered using native Automation instead? You could: * Create a custom Date or Date/Time Picker * Use Automation to populate it --- The rule might look something like this: * Trigger: Issue Assigned * Condition: Issue Fields Condition* Field =…

Hi @Yael Piker Are you still looking for a way to do this? If yes, it could be done using Automation - can you clarify: * What type of field is Team? Is it a custom field? Or the standard Team field used in Advanced Roadmaps? * How many different Teams are there? Ste

Hi @Thies Uhlenbruch Just in case this is still something you'd like answered... Natively, this isn't possible - there are two feature requests for it though, which you can vote for/watch: * JRACLOUD-7257 * JRACLOUD-37665 You could look at using an App though? I'm not sure if Scriptrunner can do this in Cloud, but you…

Hi @Atiq Saeed DISH Just in case you are still looking for an answer to this... This is possible - see how to import issues via CSV on this help page: https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/ There is a section on the page which covers Creating Sub-tasks - which includes…