Ste Wright Community Champion

If it doesn't turn up in search results within 3-4 weeks of making it public, I would contact Atlassian Support and request further assistance :) Ste

Hi @Neta Knyazhansky Caspy You could use IF/ELSE rules for this, but it's going to be a signifiant number as you'd need to compare every possible combination of Severity across source/destination. I've found an alternative using the Custom Field's Option ID - it visualises the ID as a number, then uses advanced compare…

Let us know how it goes :) Ste

Hi @선동우 How recently did you make it public? I can find your instance on Google (using the search parameters "site: <instance link>") - but it might still take some time (days/weeks) for the content to turn up. Ste

Hi @Neta Knyazhansky Caspy A few questions... * What field type is Severity? * If a select list (or similar), how many options are there for Severity? If you could list the options also, that'd be great. Ste

Hi @Paul Wodarz Have you checked out this help page: https://support.atlassian.com/confluence-cloud/docs/merge-multiple-confluence-cloud-sites/ ? Ste

Hi @Oshadhi Vindhyani Just to confirm, you've already deleted the Jira Service Management product? To check outside of billing: * Go to https://admin.atlassian.com/ * Choose Products from the top navigation bar * See if Jira Service Management is still an installed product If it is, I'd double-check it has been deleted…

Hi @Kay Bickell It sounds like some users have customised their screen to not show all fields - customisation which is per-user, rather than site-wide. Are the 2 users who see the new field as intended using a custom list of fields? Or are they just viewing all fields? Ste

Hi @bharathkumar_kadduri You can't at this point - there's no native way of stopping a Sprint from starting based on conditional behaviours. Options include... * Limit the ability for users to include an issue in a Sprint which isn't estimated * Look for an App which might be able to script this - eg. Scriptrunner (note:…

Hi @Fatima AALLA It's not a native feature, but there is a feature request you can vote for - see: JSDCLOUD-194 The current workaround using Automation can also be found here: https://confluence.atlassian.com/jirakb/how-to-use-automation-to-reset-sla-on-a-specific-issue-subset-of-issues-1255455124.html Ste

Hi @Judy Forrister Sorry to hear the hyperlink doesn't work! In this instance, I'd suggest contacting Atlassian Support instead, for further assistance - https://support.atlassian.com/ Ste

Hi @Kishor Mudhili I'm not sure what you mean by back end value, if you don't mean Field ID (see my previous response for guidance there). Are you sure "In Progress" is a field and not a status? You could use a similar API call to get those: https://yourdomain.atlassian.net/rest/api/3/status Ste

Great! Let us know how it goes :) Ste

Hi @Shivaprasad Hattaraki The Story Points requirement is a little more complex. You'd have to be careful with this rule, as a reduction in Story Points below 0 will still be entered via Automation - which Story Points does not allow manually. That could have abnormal impacts on your reports, etc. I've added an IF/ELSE…

Hi @Narayan Basak The difference between user and none is a user consumes a license; users can access the product and use its features. In Confluence, a guest is not billed (i.e it's free-of-charge), and allows a guest to be granted access to a single Space, with some other limitations applied. You can have up to 5 guests…

Hi @Kishor Mudhili Do you mean Field IDs? You could use the REST API - eg. https://yourdomain.atlassian.net/rest/api/3/field ^ Replace "your domain" with your site's name, and it will give you a list of fields in a JSON format. Ste

Awesome, glad it works for you! If this answer helped, could you accept it? Ste

Hi @koutarou ishibashi I assume this is using a validator in the Workflow? As far as I know, this isn't possible - the rule will fail as the validator requires a comment during the transition, not before/after it. I would either... * Have an additional transition to "Done" - and limit its availability to just Automation…

Hi @Adam Sagolla It's not an available feature at this point; it has been suggested before - CONFCLOUD-43009 - but it was closed (likely because it got minimal traction). You could comment on it to show your support, or create a new feature request for this? Alternatively, login through your mobile browser, which should…

Hi @Kishor Mudhili Example rule below: * Trigger: Issue Created * Condition: Issue Fields Condition* Field = Status * Condition = equals * Value = Waiting for Approval * Condition: User Condition* User = Approvers * Condition = is * Value = User on Leave * Condition: JQL Condition* JQL - created >= 2023-11-01 and created…

Hi @Armand.Zhao Do you have Automation on your instance? If yes, you could... * Create a Number field - eg. Week of Year * Populate it using Automation --- The rule might look like this... * Trigger: Issue Created * Action: Edit Issue* Field = Week of Year* Value = {{now.format("w")}} --- You could also move the value of…

Hi @Kishor Mudhili What's the specific scenario where you'd need delegation? That will help me to provide a relevant example. Ste

Hi @Kishor Mudhili There's no specific feature for this as far as I know - but you could use Automation for this? For example, the rule might... * Re-assign an issue to an available user, if a user is on annual leave * Delegate an issue requiring approval * ...etc ^ Automation will give you greater flexibility to customise…

Hi @Ruve Mopon That will be a scam or similar; Atlassian are a large multi-billion dollar business, they're not asking users on Telegram to do work for them. I've escalated this to Atlassian to make them aware :) Ste

Hi @Josh Noren It is possible, but it's a workaround. There's a detailed answer I posted for this on this question, but in summary: * You need to use entities from the Form in the Automation Rules; you can find the form entities using this free app * There's an issue properties smart value which allows you to access this…

I'm on the enhanced feature, and it's still in rank order for me. Perhaps check in with Atlassian Support? Just in case :) Ste

Hi @Jose Lomeli Can you tell us specifically what you're trying to do? One of the Community might have an alternative to using JQL? Ste

Hi @Ian Wermerling It still shows in rank order for me - it follows whatever the filter has set. Is your Board Filter based on rank, or something else? Ste

Hi @Kedren Stuart I'd probably contact Atlassian Support just in case - ask for their assistance to confirm it's working as expected. Ste

Hi @Sabrina Abi Saab I don't believe it's possible right now unfortunately in Team-managed. You could create a feature request for it? You can do that here: https://jira.atlassian.com/secure/Dashboard.jspa Ste