Ste Wright Community Champion

Hi @IGS Migrate 2 Not that I know of; these fields come as a bundle. Ste

Hi @Nik Seibold The Issue Key of which ticket? If you could explain the specific need in more detail, that would be great - perhaps an example would also help here :) Ste

Hi @Luke Twinney This won't work with a Date Time Picker - it's expecting an actual date-based value - eg. DD/MM/YYYY hh:mm - rather than a numeric value. You'll need to publish this value either... * Into a number field, or... * Into a short text field (it can be the read-only type) Ste

Hi @Gergely Groupama As a simple first check, can you share the Board's filter? I know you've stated this is not the issue - but this is most often the problem. --- Something else I would check is whether any other issues have been assigned any of the Sprints present on this board. You can do that by... * Getting a list of…

Hi @Nik Seibold As in, to generate an issue key based on a form value? If yes, this isn't possible - issue keys are system generated based on the project key, and the next sequential number based on the number of issues created up to that point. Or are you looking to do something else with this list of keys? Ste

Hi @Aaron Micallef You can do this with Automation, but I'd think it's quite complex and would need to be kept updated as designs change between instances. You could... * Create an Application Link between the two instances * Link issues to each other cross-instance * Use Automation to communicate via web hooks / web…

Hi @HoumanB It will be $6.05/month. The pricing page does default to 10 users, but you can change it to 1 user on a monthly plan, and it should show the correct price. On an annual plan though, the minimum cost is $600/year - this is because the lowest user tier is 1-10 users. Ste

Hi @Mesum Muhammad Can I confirm the logic here... * You'll have a Form on a Jira Work Management Project * Users will choose from a field which has a list of different Boards (i.e Projects) * When the issue is created, it should be created/cloned into the other Project, based on the option chosen in the field ...is this…

Hi @Marouene Oueslati @Nikola Perisic is right, you need to do it from Space Settings for a whole Space - see the instructions on the page I linked to: To export pages to PDF, CSV, HTML, or XML * Select Space settings from the sidebar. * Select Export space from the Manage space card. * Select PDF, CSV, HTML, or XML, then…

Hi @Martin Whitehair What's the reason your Board filter is looking for essentially all Issue Types? I'd try removing that part of the JQL as a first step as it shouldn't be necessary - but not sure it would be blocking the Epics. Do they show up in an Issue Search when using that filter? Ste

Hi @Żaneta Królikowska There are lots of good resources you can check out about Trello - such as... * https://trello.com/tour * https://support.atlassian.com/trello/resources/ * https://www.youtube.com/@trello/videos --- However, if you do want a demo, I'd consider either... * Reaching out to a local Solutions Partner who…

Hi @Marouene Oueslati As a simple check, can you confirm you're using the instructions listed on this help page to export multiple pages to PDF? Edit: Edited the link to the Cloud help page - https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/ Ste

Hi @Sascha Kuntz No worries! Let us know how it goes! If you need any additional instructions to help set this up, we'd be happy to help :) Ste

Hi @Sascha Kuntz I don't believe this is possible natively; you could try the "Sub-Task Blocking Condition" now that all parent/child relationships use the same field - but it likely still just work for Sub-tasks. Edit: I tried this, didn't seem to work for me in relation to Epic/children. --- You could use Automation as a…

There is guidance on best practice - check out help pages such as: https://support.atlassian.com/jira-service-management-cloud/docs/best-practices-for-jira-service-management/ But guidance on how to clean your Cloud instance could be quite bespoke - because the right approach will depend on your specific designs and…

If you do need any guidance, feel free to ask questions here in the Community :) Ste

Hi @Avital Hayat The search box looks for all available options based on the data entered - i.e PEI-7* - which is anything which begins with PEI-7. Could you use the Summary name instead, if that is more unique? Ste

Hi @Luke Twinney There's no screenshots in the question - could you attach these? Ste

Hi @Irina Poghosyan It's likely the same Sprint, rather than two different Sprints. Are there issues within the Sprint which are visible on both Boards / part of both Filters? Sprints aren't board-specific - they'll show up on every Board where at least one issue (which is in the Sprint) is present. Ste

Hi @System Owner Are you sure there's not an Organization with that name also? As far as I know, you can't have Groups display in that menu. Ste

Hi @Heyjin Is this happening for all users, or just for you? And is it all Kanban Boards, or just one? One thing I would check is your filters - check... * If they're filtering very large amounts of issues onto a board - eg. thousands of issues? * If the filters themselves are slow to load - in case the JQL is too complex,…

Hi @Katherine Gallagher Natively, history searches (which look for previous field values) are only available for a small number of fields - Assignee, Reporter, Fix Version, Priority, Resolution, and Status. For Due Dates, your options are... * Populate additional custom date field(s) using Automation as the due date…

Hi @Markus Ebbecke Sounds like it's a browser issue rather than a platform issue. It could be related to one of your Chrome apps - try disabling them and see if this impacts what you see. Ste

Hi @Barış Özer Your JQL currently includes the following, using OR... * Issues from Projects GSS, GSSCIP, FRES, GSS-VM * Issues from any Projects (not just those 4) which have one of these labels - ea-gss-fresh, ea-gss-website, ea-gss-cip ^ You mentioned above that you granted the jira-pmo-cloud Group permissions in the…

Hi @Xeila Is it only certain fields, or all fields? You might be able to do it using a workflow property per Status if it's all fields, by blocking the permission "edit". Check out the property jira.permission.* --- Aside from this, field-level permissions aren't available natively - options are... * Hide the fields;…

H @Barış Özer The screenshot suggests you have the permission - are you stating the jira-pmo-cloud Group does not? Your current filter would require this Group to have the permissions in every Project in your instance - is this what you've granted them? --- Another option for testing this is to... * Create a second Board *…

Hi @David Asch Strange! I'd definitely contact Support for this issue :) Ste

Hi @George Neshev Interesting; I don't seem to have that option - how did you select it as a favourite? Ste

Hi @Luisa Seil I tried {{priority.name}} (albeit in Cloud) and it did work fine. I also tried {{priority}} which provided the ID. Perhaps see if you can send an email with just the Priority field (still using Lookup Issues), not the others - and see what happens? Ste

Hi @Peter Lloyd Looks like it's a known bug - check out: JWMCLOUD-167 Ste