Ste Wright Community Champion

Hi @seb gerard It's probably easiest to reactivate the Org Admin's email address, and ask your IT Team to grant you access so you can login and make the relevant changes. Otherwise, you could contact Support to see if they can help? Contact them here - https://support.atlassian.com/contact/#/ Ste

Hi @Christian This seems to work for me when one List was selected, but not multiple - probably because the rule is checking for issues in both lists rather than either/or. You could create multiple rules, one per list? Ste

Hi @Miguel Izquierdo Does this happen on every Project? And have you tried different Issues? Also, is Sub-task an available Issue Type in your Project? I would also try on a different browser and/or incognito mode. Sometimes browser extension(s) can cause this error. Ste --- And in Spanish (according to Google…

Hi @sander.rijken Yes, that's correct... * You can have two Workspaces, owned by two seperate colleagues, on different credit cards * Workspace A's credit card does not come up as an option for Workspace B, they need to enter the card details manually Ste

Hi @bhanu_kumarin_ext Benefits include: * Performance - when a project is archived, its issues won’t appear in basic or advanced search results. This is still important to ensure your instance runs smoothly. * User Experience - archived Projects are not visible to users, and neither are their issues, components,…

Hi @Gurinder Summan What's the App they use for that now called? Or, is this built using a scripting app, like PowerScripts or Scriptrunner? Ste

Hi @Diana Dvorska Whilst this is possible, I don't think it's necessarily the best solution - I would either... * Set the Card Colour to red (or similar) - this adds a red stripe to the front of those issues * Use a Quick Filter, so you can limit your Backlog to show only issues created over 6 months ago * Add a flag using…

Hi @Francesca Carozzi You can do this from several locations! Homepage: * Go to your Trello home-page, and upgrade a Workspace using the button in line with the name, or the free trial link when you open a Workspace's settings list Settings: * From the home page, open the Workspace's settings list on left hand side *…

Hi @Emiliano Visioli Just as an additional suggestion, use Parent rather than Epic Link for the parent/child relationship. Parent is replaced Epic Link in the near future and should already be available on your instance. --- For your second query, you could try putting in a "Re-fetch issue data" action prior to the action…

Hi @Amal_Hoetmer I do agree with @Bill Sheboy that ideally, you would decide if a bug goes directly into a sprint as a team, rather than automating it. You might want to consider an alternative Automation, such as notify the Team when a ServiceNow bug is created, so it can be reviewed. --- However, this is how you could do…

Hi @time I don't believe there's a native feature for this - there's a feature request though, which has a workaround listed on it. Check that out here: BCLOUD-11593 You should also be able to request GC from Atlassian Support - contact them here: https://support.atlassian.com/contact/#/ Ste

Hi @Ashish Kumar I don't believe this is possible; that menu is essentially for each user as a "command centre" of all products they have access to across all instances, not just your own. Ste

Hi @Julianna Nickel Trello Pricing can be viewed here: https://trello.com/pricing To upgrade your instance, you'll need to be a Workspace Admin - and then: * Go to your Trello home page * Open up the menu options for your Workspace, on the left-hand side * From the list, choose Settings * From the left-hand menu again,…

Hi @Luis Andino Rodriguez Could you provide more information on your need? Not sure on the best suggestion from just the information above. Ste

Hi @huangbin chen Is this using the App Table Filter, Charts & Spreadsheets for Confluence? If yes, I'd consider contacting the vendor for this question also - you can see their support options on their Marketplace listing…

Hi @Adesh Singh Can you clarify the need here? Do you mean you want an SLA which is different for a specific component? This is how I'd set that up: * Either create a new SLA, or edit an existing one * Add a new Goal, with JQL which identifies that specific Component * Set a new Time Target for this Goal ^ You still need a…

Hi @kallepallibharat krishna Sub-tasks are one option, I see teams use these irregularly. I'd consider though whether... * You could handle this using additional statuses in your Workflow - eg. In Progress and In Testing. Then the dev could hand it off to the QA? * Whether Tests should be a separate issue type - which is…

Hi @Mark D_Ambrosi Subscriptions are per Workspace, not per user. So you'd need a Trello Premium subscription to use those features, and they'd need a second subscription for their own Trello Workspace outside your business. If they're a multi-board guest in your Workspace, they'd also be billable for you. Ste

Hi @sirien I don't believe there is a set amount of time - but I've seen it take 1-4 weeks previously. I'd give it at least another week, and then you can always contact Atlassian Support to ask for an update - https://support.atlassian.com/contact/#/ Ste

Hi @Gurinder Summan As Trudy has mentioned, application tunnels are one option. If this isn't sufficient, I'd first question why all issues cannot be moved to one instance - is it not possible to have all data in Cloud (for example)? What are the limitations here? --- You could also consider using an App to sync data…

Hi @Gurinder Summan This sounds quite custom - is it, or is this using some other external app / middleware? There are some options for doing this within Jira: GitHub: * Check out this help page - https://support.atlassian.com/jira-cloud-administration/docs/integrate-with-github/ * There's also other Apps on the…

Hi @bhanu_kumarin_ext I don't think this is possible natively. A few alternatives you could explore include... * Guest Access - https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/ * Public Links…

There's also Chrome apps (which are likely available on other browsers) to let you screenshot and copy an image, to paste straight into platforms like Confluence. Personally, I use Awesome Screenshot. Ste

HI @Leo Nishanth Anthony Should do; I just tried it and the shortened URL worked for me :) Ste

Hi @Roy Gabriel Wong Strange! Have you tried updating Chrome / Mozilla? Ste

Hi @Sanjay Khanna Given what you've mentioned above, I'd contact support as a next step to check your instance is working correctly. Contact them via: https://support.atlassian.com/contact/#/ Ste

Yes that's what I thought - that's why I went with that solution above. Still an awesome option for Issue Transitioned trigger though :) Ste

Hi @Sofie Palacios This should work: issueFunction in epicsOf("resolution is not EMPTY") See more information on this function on Adaptavist's help site: https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/issue-links#epicsOf Ste

Hi @onthemap_ , @Alma Guerrero , Trello Pricing can be viewed here: https://trello.com/pricing Starting from Standard Plans, paid plans allow for single board guests which are not billed. They're only billable if they become multi-board guests. See below - from this help page - on when a guest is billable or free: Guest…

Hi @Simon Teppett You can link issues across 2 instances, as Alex has mentioned - but it's mainly just that. If you want to use the issues in other features, like Boards or Plans, the issues need to be in one instance. Apps from the Marketplace need to match your user tier, but I would consider... * Which of these Apps…