Ste Wright Community Champion

Some good information on estimates and logging work on this help page - https://support.atlassian.com/jira-software-cloud/docs/estimate-an-issue/ Ste

Hi @Shaun McGuire You should receive emails when someone responds to a question - are you not receiving these emails? Have you checked your spam? You could also check your email preferences to ensure relevant notifications are turned on - see: https://preferences.atlassian.com/main --- Alternatively, on the Community, you…

Hi @Usha The standalone App is now end-of-life - see this help page: Assets Data Center (formerly Insight Asset Management) The standalone version of Assets Data Center (formerly Insight Asset Management) is now end of life and no longer supported. This includes all versions available from the marketplace (version 8.11.1…

Hi @Christopher Atkinson Can I confirm the logic here... * The Parent will have a field - eg. Select List (multiple choices) with all Teams in it * The Children will use the standard Team field * Each Team should be displayed just once at the Parent level * If an issue is removed and no other issues have that Team, remove…

Hi @Dr_ Robertshaw Atlassian offers discounts on Trello (and other products) for eligible academic institutions - check out: * https://support.atlassian.com/trello/docs/non-profit-and-educational-discounts/ * https://www.atlassian.com/licensing/purchase-licensing#do-academic-institutions-receive-special-pricing For Trello,…

Hi @Mary Hanley It depends - if they're not a member of your Workspace then they are a guest. See below - from this help page - on when a guest is billable or free: Guest types and cost While all guests are free on free Workspace boards, guests on Premium and Standard Workspace boards can incur an additional charge. * Free…

Hi @Margarita Yes, you can sign up for just Atlas for free. There's also a free version of Jira and Confluence - check out: * https://www.atlassian.com/software/jira/pricing * https://www.atlassian.com/software/confluence/pricing Ste

Hi @Jayapriya.M Assuming the import works like the normal importer (or is that one), you can do this by... * Creating multiple columns with "Labels" in the title row. Make sure the columns are all the exact same name * Put the different labels in each of the columns Let us know how it goes! Ste

Hi @Cailin Che You should be able to use the expression JQL function in Scriptrunner - https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/calculations#expression For example, the JQL might look like this (you'll need to test it): issueFunction in expression("", "creator != reporter") Ste

Hi @Ri A At a simple level: * Linked Issues are sibling relationships - it's a multi-to-multi relationship, often used to show blocked issues, dependencies, related issues, etc. You can add custom linked issues, see this help page * Parent/Child is a one-to-multi relationship, used to show multiple children under a single…

Hi @Fiorella Santopietro Could you use the User Condition? For example... * Trigger: Issue Created * Condition: User Condition* User = User who triggered the event * Check to Perform = is not in group * Criteria = Group Here * Action: Send Email ^ You could switch the "check to perform" to a project role, or simply "is not…

Hi @Varsha Krishna I would check that... * The Plan is shared - check users can view your plan. See this help page * The Project(s) are visible to these users - check they have the appropriate permissions, so they can see the data in them * There aren't any filters applied to the default Plan view (see if a user can clear…

Hi @Michelle Laura Neto Almeida Pricing and features can be viewed on this page - https://trello.com/pricing For Standard, the price is $5 USD per user, per month if billed annually, $6 if billed monthly The 1,000 is for Workspace command runs, related to Trello Automation, rather than manual updates like creating cards,…

Hi @Miguel Angel Sánchez Pérez Does this happen with just one board, or all boards? Ste

Hi @Roy Gabriel Wong Just to confirm, your account doesn't work but another gmail account on the same device/browser does? Have you tried using your gmail address on incognito mode, to ensure it's not cookie-related? And does your gmail address have access to at least one Trello workspace? If these prompts don't help, I'd…

Hi @Amy Lm You can compare DC and Cloud here: https://www.atlassian.com/migration/assess/compare-cloud-data-center I would say though that Atlassian is Cloud-first, so does have some additional features like Atlassian Intelligence (AI), Confluence Whiteboards, etc. If Cloud can work for you, it's a really great option. ---…

Hi @Dmytro Novitnii Why only cloned tasks? Can't you just close the Parent once all the children are closed? Or is this not a parent/child relationship, and the issues are just linked (i.e sibling relationship)? If this is the case which direction is the "parent" issue in, clones or is cloned by? --- If it's the latter,…

Hi @Amanda K At a high level, Jira is a work tracking tool - whilst Jira Align connects your business strategy to technical execution (fed with data from Jira). Jira is also attached to a suite of products - for example: * Jira Software - work management for technical teams * Jira Work Management - work management for…

Hi @Amanda K What change process are you looking for advice on? Ste

Hi @Chacha20 It looks like this is a Company-managed Project, based on the fact you mentioned screen schemes - is this correct? I also assume this is internal creation of a Story? If yes, you need to use Field Configurations / Field Configuration Scheme to do this - which can be applied to all 50 Projects. Using a Field…

Hi @Amy Lm You're going need to do some of your own planning here. It's going to be difficult to provide you a migration plan for an internal service management tool. --- Or is this another tool available on the market? I would check out CSV uploads, which might be one method to move your data across. Ste

Hi @Rema Fawaz Not familiar with this app, but the error message states you need to use one of their custom fields - is 339559 one of those field types? Ste

Hi @Anubrata Koley If the date field is your main concern, make sure... * Make sure you're using the System Importer (i.e in Admin Settings) * The field(s) you're mapping to match the appropriate mix of date/time - i.e Date Picker or Date Time Picker * The date format in your CSV matches the format you enter when doing the…

Hi @La Porte Du Vin I've removed the user's username as these are public forums :) What can the user not see in your Workspace? And how did you invite the user to your Workspace? Did you use these instructions? I'd also check the boards' visibility settings - see more on this…

Hi @Rob Smith The solution is in my other answer - don't be a part of every Team. Is it necessary for you to be in the Team also? What benefit is it providing for you? Ste

Hi @Sabyasachi Samal It's part of Jira Service Management I believe, do you have that product? If not, you can vote for it to be included for all Jira users via this feature request - https://jira.atlassian.com/browse/JSDCLOUD-13556 Ste

Hi @Dr_ Regina Wagner Is this still an issue? Because it was there for me. If it is, I'd contact Trello Support for more assistance - https://trello.com/contact Ste

This works for me based on a transition issue trigger - but not on a field being modified. Does it work for you using the Field Value Changed trigger? Ste

Hi @Dhiren Notani_Exalate_ Please don't post on questions which are from years ago - it's not necessary, when the question was answered back in 2020. I'm closing this question due to its age. Ste

Hi @Pam Pritchett Where is this feature you're referring to? I don't recognise this as a native feature, are you potentially using an App? Perhaps this one - https://marketplace.atlassian.com/apps/1230914/vault-password-manager?tab=overview&hosting=cloud If yes, I'd contact the vendor for more help. You can do this from…