Ste Wright Community Champion

Hi @Youssef Mohamed These are good resources for comparing the three different Cloud versions: * Jira: https://www.atlassian.com/software/jira/pricing * Confluence: https://www.atlassian.com/software/confluence/pricing * Service Desk: https://www.atlassian.com/software/jira/service-desk/pricing For recovering an old site…

Hi @keerthika Narra Yep, it's per transition you set resolution actions - same would apply for single resolution or multiple resolutions set and relevant resolution screen (see below). Ste

Hi @Ratna Bikram Adhikari That sounds correct as the number of days in the sprint takes into account full days - so... * There are seven full days until the last day of the sprint (you're partially through the eighth now) * The last day is classed as "zero" days left rather than one, as it is the day the sprint ends. Ste

Hi @keerthika Narra You need to set the resolution also when closing an issue - a few options for adding this. The options I mention below you need System Admin to add to your workflows. Each workflow would need this detail added to it. For the issue you've closed, you'll need to reopen it and close it again once you…

Hi @thorsan82 You can set who can set versions on a specific project by adding or removing the "Resolved Issues" permission from a project role in your permission scheme. You can't (by default) set which of that project's versions can be set by which users. Ste

Hi @Anika Goyal Sure, you can add any field into the upload that you wish - just add the field as a column and include a new value per key / row. Ste

Hi @Anika Goyal You can do it directly on Jira - to do this: * Go to the issue search page on your instance (either Issues > Search for Issues on Server / DC, or Issues and Filters > Search Issues on Cloud) * Search for the issues you wish to close in batches of 1000. * Select Options (3-dots) on Cloud or Tools on Server -…

Hi @Sandra Martin There's not an option to set a default method and the suggestion for it - CONFSERVER-11194 - was closed as "Won't Fix". It does suggest an alternative though in the answer from Atlassian, including this free app which might resolve it for you, or this one. Alternatively you could try these options (one of…

Hi @Veronica Andersson What app are you trying to install and where? Lunarway Bank looks like a mobile banking app which isn't related to Atlassian products - is there something else you are trying to achieve? Ste

Hi @Andrey Ponomarenko Have you followed these instructions for creating and inserting anchors? Not sure what you mean by titles within tables - but you can certainly anchor to a table row (just tested this in our instance to verify). Same instructions above will help with this! Ste

Hi @hayeonhu To have an issue treated as resolved, you need to use Jira's default field. Which resolutions are available per issue are controlled from the workflow rather than the project - having resolution schemes is under future consideration and tracked via: JRASERVER-65924 This means if you have two projects which…

Hi @Kathryn Reddie You can default how the user's name appears. If you manage users locally on your Jira / Confluence instance, you could update the users' names to be "name, surname" and this will default how they show in @ mentions. If you are managing your users by LDAP or similar, this answer might be of use, which…

Hi @Peng Xiao Confluence spaces with Public Access enabled should index in Google - see this answer for a great description :) Ste

Hi @Ed Kats Not that I know of; I've tried today in old / new view on a classic project and it works fine with the appropriate permissions and user role settings. If it's not working and it's giving that error I'd contact Support :) Ste

Hi @Stephanie-(ATO) Not that I know of - you need more powerful queries to allow you to do this. Without any app, you'd have to take more manual steps - such as: * Search for all Epics in your instance and export them to CSV * Now search for all stories (or issues of a similar hierarchical level) and export. Ensure the…

Hi @Gal·la Pellicer Can you clarify what you mean by hide the two Scrum project’s backlogs? There aren’t Scrum or Kanban projects - there are templates you can use which provide configuration that make them more aligned to those methodologies. For the Scrum boards, you can’t hide the Backlog tab as it’s where sprints are…

To add, Roadmaps in Server you might have seen could be either the simple, manual Roadmap in Confluence or the ‘Roadmap View’ in JIRA Portfolio :)

Hi @Miguel Angel Abraham I’ve unaccepted the answer if unresolved so we can help if possible :) Can you help us with my queries from above? Ste

Hi @Michael Gregory Have you added the new status into the columns in the Board? Statuses in the Backlog need to be in there to be seen on the board. If it’s a Kanban Board they’ll need to be in the first column; if Scrum they can be anywhere I believe! To edit the Board Settings you need to be a Board Admin and choose…

Hi @Marion Hederer As far as I know this isn't possible if the data is related to Jira; the project source would limit users from seeing the issues. The two systems are very interlinked in that way. I think you'd need to find a way to export the data from Jira to another platform and then visualise it in Confluence (eg.…

Hi @lborncamp There are no Kanban or Scrum projects - just project templates that provide a set of standard fields / workflow steps / etc depending on which one you choose. In classic, there are only Kanban and Scrum boards - where their behaviour differs. Setting up a Scrum board to replace your Kanban board won't cause…

Hi @Rohan Nishantha If the user could create sprints in the same board a few weeks ago, I'm going to assume they had the permission "Manage Sprints" for their project? A good step past permissions is to check the filter and the filter results - look for: * Whether the filter specifies a project (or a new project) * Whether…

Hi @Michael Bender Ahh - for assigning Epic Link during creation, this isn't possible at this stage - you can vote on that suggestion here: JSWCLOUD-18131 Your best bet for now is to create issues from the Epic instead - which will link them to it. To do that: * Locate your NG Epic * Go into the issue view * At the Child…

Hi @Nivedita If you're using the Attachments Macro, there's an option you can tick for "Include old attachment versions" If you download, edit and re-upload (attaching it to the same page without changing the filename), Confluence can maintain version history for your document. Ste

Hi @Tanvi If you have the same project with the same issue type in use - this isn't possible unfortunately. Boards are just a visual representation of the project's issues, and even if they don't share any stories it's not the board that controls the workflows. You can have one workflow per issue type per project. Your…

Hi @Yonghee Kim Adding to Deepanshu's answer, the linked issues section shows recently viewed issues in the its results, or issues from your last issue search (eg. your Current Search). So if you've not viewed or searches for those missing recently, this is why they're not in the list. You can just enter the issue you want…

Hi @Rajiv Menon There are a few options: * Include Page Macro: If the other pages just contain tables, you could use this to show each page grouped onto one. This would keep the tables separate - so not as one, summarised table. * Excerpt Include / Excerpt: Similar to the above for pages with more than just a table on them…

Hi @Chrisjir Parkin Once you've created your new screen scheme - to delete the other one(s) you need to delete them from the top-down - this means: * As a Site Admin, go to Jira Settings > Issues * Select Issue Type Screen Schemes from the left-hand menu * Either delete the no longer needed one - or ensure the screens /…

Hi @[deleted] The Default Screen is just Jira's standard screen; it doesn't always get used during creation as it can be the Kanban Default or Scrum Default (neither of which are configureable). As an alternative, if the projects share the same configuration across the whole project settings, you can: * Go to Projects >…

Hi @Divya Gopu When you say Tests - are these an issue type? Or are you using an add-on such as Zephyr? Exporting issues is usually quite simple using JQL and exporting them as a CSV - but exporting attachments can be more difficult. What kind of attachments are they? Ste